I've been here a couple times lately. There are so many derelicts in the parking lot it cannot be…read moresafe. I watched one guy repeatedly go into a Mercedes SUV and take stuff out. I reported to the "manager" in the store (I reported first to the cashier who told me to talk to the manager) and he couldn't care less. It was like I was bugging him. I think most people go here for meds, it doesn't appear to be stocked well. The website said they had my shampoo but they didn't. They also have half the store under glass. That's a "I won't be back" thing for me. No one likes having to wait ten minutes to get the glass opened. If people are stealing stuff then get security. I'm honestly a well built man but I hate coming here because of the riff raff surrounding the place. There are other options.

This review is for the pharmacy only. Now let's talk about the HIPAA violation that I have yet to…read morereport and numerous times that this pharmacy had delayed my child's prescription in the past 3-6 months. They claim it's an insurance issue, but my child's insurance hasn't changed in years. Then they lie and say they're out of stock. Which is mostly untrue. There was an incident when I requested to refill a prescription a week in advance. They sent me a text claiming it was out of stock. I had a feeling that it was bs so I drove to the pharmacy and spoke with their staff in-person. Guess what? The prescription that they claimed that was "out of stock" was in fact in stock. The tech told me that I just needed to wait 10 minutes. I had to explain to the tech the importance of my child's medication being filled on time, given that a missed dose can cause a life-threatening issue. About a month ago, I was in line inquiring on my child's prescription. There was another customer standing super close behind me while I was giving the tech very personal information. The staff did not say anything to the customer standing very close to me. There I was disclosing personal medical information not realizing that the customer was near me the whole time. (They should check the cameras; I can't make this up!) I only became aware that the man was standing extremely close to me because another customer in line pointed it out and told him to step back. There is no way that pharmacy tech helping me did not notice him. HIPAA VIOLATION! Anyway, if I could give this pharmacy zero stars I would.

The pharmacy had what the doctor ordered. Got a call from pharmacy and pick up was a snap…read more The issue arose when I went to take my med. The aluminum seal was partially unsealed and it was too late to return to get a replacement: pharmacy is closed and I am due for my dose. Counted the pills--all there so took my dose. Tried calling the next day. The pharmacy terminated the call twice. Check your prescriptions that are filled to make sure the tamper-proof seal is intact before walking out.

Update: I've been coming here for over a year now, and Akram has been consistently outstanding…read more He's helped me navigate some complicated prescription issues and always goes the extra mile to make sure everything gets sorted out. He genuinely cares about his customers, which is rare these days. Still an easy five stars!!

CVS needs to do better about hiring more pharmacy help. I usually have to come back 3-4 times…read morebecause my prescription isn't ready. There's always an issue. I don't blame the people working there at all. Get more pharmacists and pharmacy techs. This is a busy location and needs to be staffed adequately.

This is a really down in it's luck CVS…read more There are a ton of vagrants out front and the front door doesn't work and is propped open. A lot of the shelves were empty, almost everything is locked up, and it feels a bit grimy. It was a wasted trip for us since it turns out our vaccination isn't covered by our insurance (the pharmacy tech also had an issue checking us in and reviewing our accounts) and the check stand (no self check out) had a line of five people deep that wasn't going anywhere so I put back the candies I'd picked up and left. To be honest I never see us ever coming back to this location, we don't see these issues at our local Walnut Creek CVS and we're always able to use their self check out to be in and out quickly, so overall I think two stars is right on the nose.

Scriptworks has become my go-to pharmacy for my pets' medications, and I can't recommend them…read morehighly enough. Shipping is fast, and every order arrives incredibly well packed with ice packs to protect the medicine from heat degradation. It's clear they genuinely care about the animals they're helping, not just the transaction. They also include helpful information about the medication, which I really appreciate. The staff are friendly and easy to work with, and the quality shows in the product itself. My pets love their medicine, and the chicken-flavored one actually smells like real chicken soup. I will absolutely be ordering from them again. I only wish every pharmacy cared as much about their medications, shipping, and customers as Scriptworks does.

My cat was diagnosed with FIP, and I needed medication urgently as it's a lethal condition. Time…read morewas especially critical. I called around to multiple pharmacies, but this pharmacy was the one that promised the best delivery time and price. I placed the order and they delivered exactly as promised. My cat got his treatment right in time, and I am forever grateful!

I highly recommend CareLink. The pharmacist is knowledgable and takes time to discuss any questions…read moreor concerns. The staff is professional and pleasant. After years of dealing with the nearby national pharmacy's poor service, this was an amazing change.

We could not be more elated to have recently moved over to CareLink Pharmacy for our prescription…read moreneeds. From the moment we first stepped inside, we knew we had found something truly special. The team here is made up of some of the most wonderful, caring, and genuinely kind people we have ever met. They took the time to help us quickly, answer all of our questions, explain our medications thoroughly, and make sure we understood everything we needed to about our care. They never made us feel rushed or like just another number--every interaction felt personal, thoughtful, and sincere. It's rare these days to find a pharmacy where you can truly feel how much the staff cares about your health and well-being. At CareLink, you can feel it the moment you walk through the door. They listen, they offer support, and they go above and beyond to make sure you are taken care of, both medically and personally. Knowing that we have such a compassionate team looking after our health needs brings so much peace of mind, and honestly, it just warms our hearts. If you are looking for a pharmacy that treats you like family, genuinely cares, and provides outstanding service, we highly recommend checking out CareLink Pharmacy. Trust us--you will not regret it. They are truly a rare find. We're so grateful to have found them!

This small pharmacy is phenomenal! I fired CVS last year and have been happy ever since. I take 7…read moredifferent prescriptions for my heart condition and have never experienced a problem or delay with Solano. CVS was consistently a hassle and often rude. The Solano staff is professional and considerate. I was recently hospitalized and hadn't picked up a number of medications. Solano held on to them for 2 weeks, and then delivered to my home--at no charge! Solano, you earned a customer for life!

Amazing! I have been a customer of Solano Pharmacy for many years. I'd like to point out Kerry,…read moreCarolyn and Alex. They know me when I call for my refills, Alex delivers my medications with a smile. I do not drive anymore and Alex will take the time call me if I don't hear the doorbell or his knock on the door. I just love everybody at Solano. They truly care. Thank you! I forgot to add my name! Kim Ledford

I had such a great experience with Lisa, the pharmacist at CVS in Concord. She was incredibly…read morehelpful, patient, and kind throughout the whole process. She took the time to listen to my concerns, explain everything clearly, and make sure I understood what I needed to do. I really appreciated how caring and professional she was. Lisa truly went above and beyond to help me, and her kindness made what could have been a stressful experience so much easier. She is a wonderful pharmacist and a great representation of what excellent customer service should look like. Thank you so much, Lisa, for all your help!

This review is for the pharmacy. Complete incompetence in basic operations and customer service…read more I'm forced to transfer my prescriptions to a different location because there's no way in hell I'm dealing with these guys again. One strike is all they get. I just don't have the mental capacity for CVS to make my life harder. I had a refrigerated medication prescription come through to them on Friday. Today is Tuesday. I came on Saturday to pick it up, as it showed ready in my cvs app. I come down, wait in line, and was told that they couldn't give me my prescription because they had refrigeration issues. I said a call to let me know would have been considerate. Then I was asked to wait to the side to talk to the pharmacist. I wasn't causing a scene, I just wanted to know WHEN I could get my prescription and why they didn't give me a call to be considerate? The pharmacist and a tech both looked at me like I was there to raise hell. I wasn't. I was still being polite. I just wanted to know WHEN I could get my medicine. I asked the pharmacist if he could please call me when the prescription arrived. He took down my number. I found my prescription to show ready today. Would have never known had I not checked my app. Pharmacist never called. Nice. I also saw there was a second prescription transferred in the same date as my original medication- sitting in the app, unfilled. I have no idea what it was. But I click to fill it. Just in case. I get to the pharmacy this morning, wait in line, then was told my second prescription isn't ready. I ask what it is. Oh it's an accessory that goes with my first prescription, the medication won't work without it. I ask then why tf was THAT never filled? Why did I have to do it? And what would have happened had I not seen that in my app? You would have given me a medication that wouldn't have been able to be administered? A blank stare was what I received. Of course he doesn't know. Of course no accountability. I wait 10 minutes, get back in line and wait. Finally I'm outta there. Unless you're on top of your own medication being filled, skip this pharmacy. You can't trust them to do their basics and have some consideration of you and your time.

After getting disconnected multiple times, I called back and asked to speak with the Pharmacy…read moreManager. I was told the Pharmacy Manager wasn't available, so I asked to speak with any manager. The manager told me he thinks the Pharmacy Manager's name was "Lau" (he spelled it) and that the pharmacist answering the phones might be "Shemma." I told him that I had already been disconnected multiple times and was just trying to get my prescription. The manager wasn't rude, but it didn't really feel like I was talking to someone who was concerned about fixing the issue. I expected a little more urgency since why are the pharmacy staff acting like they answering calls and disconnecting them on "accident". Instead, the only solution offered was to transfer me back to the pharmacy and let them know I was waiting on the phone. When someone answered, I asked if her name was Shemma. She immediately responded, "Nope," and transferred me. I was connected to Shemma. I realized she wasn't the same person that had disconnected my earlier calls because her voice sounded different from the employee who had answered before. Since Shemma stayed on the line, I decided to ask about my medication and a possible prescription transfer between Walgreens locations. I explained that my regular Walgreens told me that if this location had the medication in stock, they could request the prescription transfer. Shemma told me, "No, I can't do that. Call that Walgreens to transfer it." This completely conflicted with what I had already been told, and I felt like I was being talked over. My biggest concern is still the employee who initially answered the phone. After one of the disconnections, I called back and asked for her name first because I wanted to know who was disconnecting the calls. I figured if the call got disconnected again, at least I would know who I had spoken with. When I asked for her name, she responded, "Sure," and the call was disconnected. This is another reason I strongly recommend asking for the employee's name at the beginning of the call. I feel like people are less tough when they know you know who they are. If you need to follow up, file a complaint, or reference a specific interaction, having the employee's name can make that process a lot easier. With that being said, I don't need my prescription to be filled here anymore. Goodluck to ya if you have to call this pharmacy.

I was out taking care of Business!!…read more I got a Junk Food Craving!!! So I rolled to this Walgreens!!! I rolled in and found this place has a Huge Candy Section!!! I stocked up and grabbed a few bottles of Coke also!!! They only had one Cashier and she seemed stressed out!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand strong!!! Number 34 of the top 50 most Prolific Yelp Elites of 2025!!!

I feel like I've been calling and dropping into every salon I can to try and find bottles of the…read moreold formula for my shampoo. Enter in Rite Aid. I called ahead to this location and they did a stock check and were able to set aside the bottles they had for me. The service was friendly and helpful and I was able to swoop in and purchase them not to long after our call. All in all, I was so grateful they had them. Much appreciated!

I feel kind of bad for them. The ladies that were in the Rx department seemed incredibly nice and I…read moredidn't talk to the woman at the counter to the right of the door, but she seemed nice. I can only say my goodness. Tons of empty shelves and despite reading that the medication I was trying to get is at Rite Aid, it wasn't here at this location. I don't know if they're doing renovations, simply understaffed and not getting orders in, or if they're closing down, but you can hardly find assistance or the items you're searching for. Another woman was trying to get her elderly mother some Metamucil, and I suggested an aisle I had walked down previously, but she couldn't find it anywhere there either. Good luck to Rite Aid.

This people here are always super friendly. They have a nice quiet room in the back to administer…read morevaccines if you have a nervous kiddo that isn't a fan of shots.

Pharmacy does not keep its posted hours…read more Traveled 30 minutes to pick up prescription that was ready and they didn't open because the pharmacist didn't show up for work. Staff was waiting outside confused.