Although the doctor we saw was very knowledgeable and personal the staff at Texas Oncology is a…read moredisaster. They once gave me an incorrect dosage level for my wife's chemotherapy. Once we tried to get a hold of the "doctor on call" on the weekend but never received a call back. When we did speak to an "doctor on call" on a different weekend, our doctors staff never knew we even spoke to the on call doctor. Inter office communication at TO is non-existent. Kuddos to the pharmacy and radiation center for doing a good job but the medical service side needs a lot of help. Texas Oncology is very disorganized. The right hand does not know what the left hand is doing. I strongly suggest going somewhere else if possible. We eventually went to MD Anderson. Best decision we ever made. MDA is a class act.

I never imagined I would need an oncology team, but cancer is something nobody can predict. I'm a…read morebreast cancer survivor! Over 3 years now! My amazing team of doctors and the incredible staff at Texas Oncology made a very scary and new situation a little bit easier to navigate. They are easy to reach when you have a question, quick to respond to a call, and they actually listen to you. Even when my medical oncologist left to focus more on research, I was assigned to a new doctor immediately. The first time I met her I was at ease and knew I was in good hands. They go above and beyond here to make you feel like a real person and not just a name on a chart. I owe my life to Dr. Heather King, Dr. Andrew Brenner, and now Dr. Mika Cline.

What outstanding bedside manner Dr. Kocs has. I went to see him after I was diagnosed with an acute…read moreembolism. He ran tests and labwork to ensure there wasn't an underlying blood condition, and explained in detail what he saw and didn't see. I was in a scary situation and Dr. Kocs provided relief. I highly recommend him!

Dr. Kocs is an incredible doctor in my opinion. He "caught" a genetic predisposition to a…read moreparticular disease that had been causing mysterious problems with my health (not to be named for purposes of anonymity) that a previous specialist missed entirely, despite being board certified, qualified, etc. When I first met him, I thought to myself "This guy is either a bona fide genius or a charlatan" based on his unique and charismatic bedside manner. Within 3 minutes it was obvious he was a genius...and I don't just throw that word around. I'm so happy to have found Dr. Kocs. He's incredible. I'd trust the care of any member of my family to him - no matter the severity of the disease - without hesitation. I truly think he is in the top 0.5% of doctors in terms of skill, intelligence, and charisma. Last thing. He takes a probabilistic (evidence-based) approach to treatment. That's what all doctors are supposed to do nowadays. He actually does it.

Scheduling is a nightmare! It's been over a month and they can't get me scheduled when I have a…read morescary test result! The people who answer the scheduling phones say they can't schedule you because they don't have correct computer permissions and that a scheduler will have to call you back in 24-48 hours. If you ask them to leave you a voice message with your appointment date and time, when they call you back, they won't do it. They'll just hang up and not even leave you a message. Then you get to start the whole scheduling process over again, like you never called the first time and like they never screwed up, and this is regarding cancer, so we're all actively dying while waiting for an appointment. I highly recommend finding a different cancer clinic. This one is the worst!

Still waiting after almost 2 weeks for the "scheduler" to call me back regarding my mother's…read morereferral. They have indicated to me that they have received the referral but only one "scheduler" can make the appointment. I sure hope her cancer is "slow-growing" with the time that trying to connect with this person is taking. If you visit Tx Onc Central, you will realize that they have way too many patients, it is always crowded, and the employees are grumpy, understandably. The checkout people don't want to help you and will just let you stand there until one of their co-workers is available. The oncologist actually asked me "did I order that test?" when I asked about the grim results. He had to pull them up on his computer and review them for the first time with us standing there in the exam room at the follow-up appointment. Would not recommend.

During the years I had been seeing Dr Winsett, I just have respect and consider him a blessing in…read moremy life He did my surgery and it went excellent. Thru the years of following up he was always friendly, compasionate and always willing to help with any of my concerns. His office beautiful decore feels homie and calm. Professional secretary. I will missed them.

Kind, competent, compassionate. Didn't feel rushed, took time to explain findings. Quality care.read more

Although the two excellent doctors I saw at this practice quite literally saved my life, I'm…read moreunfortunately changing my review to one star due to ongoing issues with the billing department. I'm on Medicare with a Part G supplemental policy, which means that after my annual deductible (around $232), I should have no out-of-pocket costs--what Medicare doesn't cover, my supplemental insurance does. Over the course of my care--including ultrasound, CT scan, PET scan, biopsy, and a 10-day hospital stay totaling nearly $500,000--I had zero billing issues with any provider except this one. My GI doctor, ARA, primary care physician, St. David's Medical Center, and multiple specialists all billed correctly with no problems. Nearly a year later, this practice billed me about $18. After spending significant time on the phone with them, Medicare, and my supplemental insurer, that amount was revised to about $14--which I ultimately paid out of frustration after hours of back-and-forth. Now I've received a new bill for $640 (from March 2025). When I called, I was given unclear explanations about "co-insurance" and told to contact my supplemental insurance company--but the bill itself is difficult to interpret and includes vague line items like "Adjustment SEQUESTRATION W/0," with no meaningful explanation. At this point, I've lost confidence in the billing process. I will be filing complaints with the Texas Department of Consumer Affairs and the Better Business Bureau. There's only so much time and energy a patient should have to spend trying to resolve what appears to be a billing issue. PREVIOUS REVIEW, WRITTEN APPROX. 3/25 After determining I had a lesion on my liver from an ultrasound, I had a CT scan and then a biopsy. I was referred to Texas Oncology by my GI Doctor and got an appointment with Dr. Chadha within a few days. Dr. Chadha was great. Calm, confident and very knowledgeable. We were pretty scared but although he didn't minimize the danger of this cancer, he said that it looked as if it was localized. He ordered a PET scan to see if this cancer had spread anyplace. Then set up an appointment with Dr. McKenzie, the surgeon, for a week later. I also had several vials of blood taken in the office before I left. I was pretty impressed with the efficiency of the office. I went to see Dr. McKenzie the same day as my PET scan. He said he'd glanced at the results and it looked as if nothing had spread, but it still had to be evaluated by the radiologist. He scheduled surgery to remove part of my liver for a short time later. I went in for surgery at St. David's Medical Center. I have to give a shout out to that hospital. I ended up spending 10 days in the hospital as my digestive system didn't "wake up" properly after the surgery. I had been told that there was a very good chance this would happen and he wouldn't send me home until it was working. The people who treated me at that hospital were marvelous. Every single nurse, tech and cleaning person was just terrific! Two days after the surgery Dr. McKenzie told me that the results couldn't have been better. He had removed all of it, there was no spread anyplace and I was cancer free. I was thrilled that I wouldn't need radiation or chemo either. Dr. McKenzie is such a warm, empathetic gentleman. He takes pride in his work and who wouldn't be proud of performing life-saving surgery? Marvelous Doctors!

Doctors seem great. PAs are hit-or-miss. The rest of the…read moreoperation is pathetic: - lack of parking. - 1-2 hour waits, despite confirmed appointments - neglected to provide helper medications for 3 treatment cycles, despite weekly PA visits and automated bi-weekly symptom feedback. - lack of backup generator caused 2 useless trips and a 2 week scheduling backlash. Proactive communication could have eliminated most of the issues.

I went to see Dr Martinez to obtain more clarity on a lump in my breast. She recommended a biopsy…read more About a week after my biopsy I began experiencing crippling pain. After calling Dr Martinez's office with continued complaints her annoyed secretary relayed that I should take some Advil. After 4 more days of constant agony, Dr Martinez was finally able to see me. She walked in the room, kept her back to me and said "I hear you're experiencing some discomfort" to which I replied "I've never experienced more crippling agony in my life" she spent approximately 5 minutes with me, wrote me an script, advised me against going to the ER and sent me on my way. That night was the worst of my life. (Valentines day) I called again in the morning, the secretary took a message and never called me back. Finally I went to the ER where I was hospitalized all weekend and needed emergency surgery. The first doctor I saw said I looked like I had inflammatory breast cancer. My surgeon said you could fill a coffee cup with what came out of my breast. Dr Martinez clearly lacks compassion and bedside manner. It's evident that she's just checking off her days till retirement. I am traumatized after what I endured due to Dr Martinez's negligence.

My OBGYN recommended Dr. Martinez to me as the best breast surgeon in central Texas, after I…read moreself-examined, found a lump, and had a very worrying mammogram/ultrasound. I can't express my gratitude enough to him and to Dr. Martinez. She is very professional and businesslike, but also warm and patient and kind. Her office staff are BEYOND COMPARE when it comes to making you feel comfortable, welcome, even getting a laugh in here and there. She did an ultrasound in the office, and though she'd just done the biopsy, she told me she felt pretty sure it was malignant (which I appreciated because I wanted the straight story and I wanted to not be in suspense a moment longer. And she was right because she is that experienced and expert.) Although I was told that the biopsy of my lymph node might take two days to get results, her staff called me the NEXT DAY to let me know it was negative. Another big plus for me and a small sigh of relief. She guided me at every step, helped me with understanding the research, and when it came time to decide what to do, she didn't just lay out the options, she gave me wise advice and counsel... again, much appreciated. I wanted an expert to tell me what they would do if it were them... and the mass was sufficiently large in comparison to my B cup breast that she suggested I choose (if possible) a skin-nipple sparing mastectomy on that side, not a lumpectomy. That's what I opted for. Here's what you get with her-- she is SO skillful at what she does, that she was able to get me a clean margin and save the skin and nipple. How close were we??? ****.48 mm**** yes that's less than half of a millimeter. The difference between oops, sorry, we can't save the skin, you'll have to have so much other surgery to create a breast using your stomach or back skin and it will take months and never look anything like your breast.... and oops sorry, we saved the skin but there's a tiny bit of cancer still there so we have to do it again. She also recommended me to a wonderful, kind, skillful plastic surgeon (John Eggleston) and between the two of them I am.... grateful, and as happy as you can be having had a mastectomy. Today is my one year mammogram checkup, I've been on tamoxifen (no chemo, no radiation) all this last year, and I wanted to give a huge cheer for Dr M and her staff in case anyone else out there needed some insight on who to choose for the saving of their life.

I was perplexed by many of the negative reviews, especially the ones about the staff. I have been…read morecoming here since 2015 when I met with Dr. Hellerstedt for my breast cancer diagnosis. Being told you have cancer is scary as hell, but I was always met with compassion and kindness from every member of the staff at this location. It's no secret Dr. Hellerstedt is a rockstar, and I'm back with her and her team after a stage four melanoma diagnosis. She and her nurse practitioners are always so willing to listen to me, answer my questions, and give me clear reasons and thoughts about what we are doing and why we are doing it. It is so completely obvious that Dr. Hellerstedt cares a great deal about her patients, and it shows in every aspect of her approach. I consider myself incredibly grateful to have her on my team. I have always received prompt service/answers from them; I use the portal for questions, and if they are thought to need immediate attention, I get a call very soon after submitting them. I consider the entire staff exceptional, from the front desk greeters, to the schedulers to the lab folks, and especially the nurses in the infusion rooms. Not only are those nurses handling infusions at the top of their game, their personalities just make a crappy situation that much better. I already have my favorites, and they go out of their way to recognize you and check in on you, even if you are not their patient at the time. Not to mention most of them are just funny as hell and jive with my warped sense of humor.

Avoid this doctor at all costs. My mom is currently fighting for her life because Dr. Herman missed…read more3 tumors in her scan 11 months ago. She was rushed into surgery for a brain tumor that 3 doctors have clearly spotted on her scans from 11 months ago. The same scans that Dr.Hermon cleared her from, he said she was cleared and wouldn't need to see him again for 5 years. After finding out my mom was in ICU because of brain surgery, we get a call from Dr. Herman's office that he would no longer see her, he was transferring her care to another practice. Yes, he fired my mom as a patient so he wouldn't have to face her again. Coward who is guilty of medical malpractice. Please choose a doctor who actually cares about their patients.

There is nothing quite like showing up early for your 11:15 appointment, waiting in the reception…read moreroom until 11:30 when you are told "The doctor had a very important lunch meeting and had to leave." He's not saving a life, delivering a baby or having a family emergency. It's a lunch meeting. "Can you come back in 2 hours?" No. It takes multiple bus rides scheduled in advance to get to this appointment. In response to further inquiries, the nurse responded. "Well, I'm sorry things come up." This doctor on duty, clearly has priorities out of whack. It's time to reevaluate that moral compass Doc! You are seeing patients whose most valuable commodity is time and are wasting it quit frivolously.

Run....don't walk....run away and run fast. I cannot say enough bad things acout this place. 3…read moreweeks to get a scan, 2 weeks to get abother, 2 more weeks to "get on the schedule. Machine breaks down, 2 days missed, told it is working again, drive 1.5 hours, it is not working AGAIN!!!!!!

We originally came to Dr. Chadha based upon the recommendation of our family doctor. He is rarely…read morelate and often early for an appointment. Patients can cause a delay of course, but we are willing to wait for the best. As in my previous review "Dr. Chadha is considered by many to be the best in the state as he is a board certified in both Medical Oncology and Hematology". He has helped us through some difficult times with excellent results. A hint: If you can, schedule a time to come in and draw labs the day before. That way, even though he sees them minutes later if you do it the day of your appointment, you can cover all bases. Insurance has always been exactly spot on.

My daughter went to see Dr Chadha Punit and had to wait one hour in lobby before being seen. Then…read morehe spent about 5 minutes with her and said "I cannot help you" Didn't ask questions or anything. Maybe it's because she is only 20 years old but very rude not to spend more time to figure it out. Then he turned around and billed her almost $800 for an 80 minute consultation. I have been trying to get this over charge corrected for over 4 months. We did end up going to another doctor and got her correct diagnosis. I would definitely pay attention to billing for this business and maybe consider a different doctor who actually cares about their patients.

One of my favorite doctors. He is concerned about all my healthcare not just his visits. He treats…read moreme like a human being not just as a patient. Office staff is very friendly. They've accommodated my appointments and schedule. They follow thru on everything they say they'll do.