Left with a gorgeous Honda civic sport and some nice roof racks. I was a little hesitant to…read morepurchase from carmax because of the rumors. but i have to tell you i had the most amazing experience. Randy and Matthew (had two sales people because of a shift change) were absolutely amazing. kept the whole purchase haggle free, with plenty of laughs in between. Both sales representatives were top notch and made the process honestly so enjoyable. I felt little to no pressure, made looking around easy and stress free, leaving in a cute new honda. Went in with a friend and we both agreed that the process was so smooth making the whole purchase a breeze! would recommend

My mother-in-law made the decision it was time to sell her car. We used CarMax to get an instant…read morequote. Absolutely hassle free, no haggling. Savannah went for a test drive and came back to confirm the quote was still good, and it was. Savannah at the Lancaster location in Salem was absolutely fantastic and friendly. I highly recommend both CarMax and Savannah!!!

Mitchell was amazing, personable, knowledgeable and above all professional. Very impressed of this…read morecompany and it's reps also including the "new" guy Aidan. They couldn't have been better and made my family feel at ease, everything credible and beyond reproach. Way to go guys

When I need to tow my motorcycle, I use G&R. They are reliable, professional always courteous…read more If you have a vehicle that you want taken care of, I am sure you will be happy.

I drove all the way down to Turner location (3hrs RT). The guys there were so helpful, they helped…read moreme replace my hood without extra cost.

very unprofessional in the way they do auto sales all…read morevehicles in there lots have something wrong with them they sold us a vehicle with a dangerous windshield they said they would fix it but did not I would not drive it back to Salem from were I live on the coast had it fixed here cheaper than they could fix it for they still will not honor what they said they would pay for it payments to high do not buy from them they do not listen to there customers and how much they could aford

do not do business with this dealership. they will make a deal with you and then sell it to the…read morenext person. maureen personally made a deal with me and then texted me the next day saying they sold it " apparently after hours" considering when Maureen texted me. When I called the dealership to ask what was going on the lady in all her glory made it clear they'll sell a truck even if they make a deal with you because that's how it works. stay clear of this deal ship unless you like being lied to. sketchy dealerships. Beware.

My grandson's car was deemed a total loss. We elected to not go through insurance and handle it…read moreourselves. Rich at G & R was fantastic to work with. He was professional and very patient as we gathered the needed paperwork.

Sorry this review is so late. We bought 2 car doors from G & R Salem in July and had a small…read moremiscommunication about the parts. Henry, Rich and Spencer were on it and made things right for us. We were so gratefully for their support and honoring our deal on the parts. We are definitely happy customers and look forward to buying with them again in the future. First class service! S & J

I have sold 3 late model cars to T&C. An absolutely amazing experience. While I hate selling cars,…read moreI hope I can that is I have to, I can't keep selling too them. They offer above KBB and make the process so easy.

I had the pleasure of working with Ashley and Kelly recently to sell my 2016 Jeep Wrangler. They…read morecame to my house and made the process extremely easy. I handed them the keys and they handed me my equity check and paid off the lien holder directly. I will work with them again in the future! They gave me the full KBB value and $3,500 more than what a dealer offered me as a trade in. Please note that they are taking all precautions around Covid-19 at this time, they wore gloves, kept their distance, wiped down handles and completed everything on-site.

My husband and I have leased cars for several years. Our former leasing agent always used made…read moreeverything so easy. So when we moved to Oregon we really didn't know if we could have such an effortless and ideal experience. I found Oregon Roads online and read all the reviews. We decided to call them to get a feel of what their service would provide. Joy Rose was exactly what we were looking for. She was professional and understood what what we wanted. Leasing from her went smoothly. We traded in our older vehicle and we got the exact car we wanted in the color we preferred and at the price that matched our budget. Flawless and terrific customer service. We highly recommend this company.

We've purchased 2 cars through Carey and the team at Oregon Roads and even considered selling one…read moreof our cars through them. Every experience has been so much better than any of the other places around town. While they don't have the service department or the huge lot of vehicles, the process with them is pressure-free and friendly. Also, you don't spend a whole day at the dealership if you buy from them, they know what they're doing and don't waste time going back and forth between buyer and manager or whatever it is the larger places do to drag things along. They also won't push you to buy something you don't need. Every time we've been there, they've waited awhile before approaching us, letting us look at vehicles without feeling like you're going to be accosted by a stereotypical salesperson as soon as you park on the lot. Also, if you're looking for something really specific, they do offer to do the searching for you and will get you the car you're looking for, if you can't find it here right away. I recommend Oregon Roads all the time!

These guys get 5 Stars all Day. Cam is an awesome no pressure salesman. thanks Lisa Mread more

I recommended Dave Morton for a long time and even referred friends after buying my Ford Focus…read morethere. I never write reviews, but this experience changed that. In the past year I purchased two Jeeps from them. Since then I have spent about $9,000 in repairs. Around $7k on a Cherokee and $2k on a Compass, and both vehicles still have serious issues. The Compass now has combustion gases in the coolant, and the Cherokee needs a U joint. Between repairs and downtime, one or both cars have been in the shop for roughly six months out of the year and a half I have owned them. I reached out to the dealership about these issues and did not receive any follow up or support. My advice is to inspect any vehicle very thoroughly, especially around the 100k mile range, and pay close attention to reviews before buying. Based on my experience, I cannot recommend this dealership.

Went with my son, a humble young man who's a vegan, completely eats organic, does yoga, loves his…read moredog, etc..all around cool guy and we were trying to find him a car at Nissan/Capitol Auto Group in Salem, Oregon. My son had been working and saving his money. Then, I'd help him out a bit, too. He found a used Subaru (#1 safety, nice color, great car for dogs, Subaru really supports dogs (pets), etc... and we liked this Subaru at the Nissan/Capitol Auto Group dealership. The car was not even listed on their website and was in the lot of trade-ins (with 75+ other trade-in cars) in a lot behind the Subaru dealership. So, I helped negotiate with finance guy #1 for $15k for this Subaru car and only if he agreed at $15k would we then take the car to an independent mechanic (AJ's Auto who are great guys!) to be mechanically inspected. Finance guy #1 agreed to the $15k and we dropped the car at the AJ's auto mechanic for approx. 4 hours which cost my son $170.00. Later in the evening, we picked the car up from the AJ's auto and drove the Subaru back over to Nissan/Capitol Auto Group dealership. My son really excited thinking he'd be driving his car home that evening, his 1st good decent car with good safety and was mechanically good...a car he would be using for several years to drive back and forth to work (Amazon) while he continued his college (studying Ayurvedic Medicine as he says, so he might help others in the world) Upon arriving at the Nissan/Capitol Auto Group dealership were met with finance guy #2 (no idea where finance guy # 1 was) and finance guy # 2 says to us that the price of the Subaru was now $17,500.00 and not the $15,000.00 originally agreed upon and that had been earlier negotiated. Increasing the price by $2500.00. Smh! WTH! I was livid! My son's spirit now broke. I spoke loudly telling the finance guy #2, that he should be ashamed of himself and what a terrible shady thing to do to this kid! I continued to tell finance guy #2 that not only did my son waste his time at the Nissan dealership/Capitol Auto Group, that the dealership lied and my son was now out his $170.00 auto inspection that he paid. (They finally reimbursed my son the $170.00) So, while we still haven't found my son a solid and dependable car, I'm telling this story so you all can be aware of the extremely shady practices of Capitol Auto Group and their dealerships. No integrity whatsoever. I will not now or ever be recommending any dealership owned by Capitol Auto Group and certainly never recommending the Nissan dealership in Salem, Oregon. their website says, Hard lesson learned for us at 100%...

Worse service department I've been to. Brought my family vehicle in and it left there in worse…read moreshape then it arrived in. Ask for a manager? Got told they don't have one. They left my pregnant sister in law waiting for almost 1 1/2 - 2 hours waiting becuase they messed up and then tried to cover up their mistake. Then when we went to pick up the vehicle the next day, the girl in service said "oh you're here to get the car that won't start. It's the one our back with the window down." Hopefully nothing was stolen when they left it outside with the window down. Stay away. Drive to Wilsonville or anywhere but this place... you've been warned...