Sold us a car with a bad engine and a heap of other issues because of it. Please save your time and…read moreenergy and take your money to a salesman who will truly care about getting you a quality vehicle.

Son bought a 2002 PT Cruiser from Troy. Told us the brakes would need changed soon, which we had…read moreknew from the test drive. He seemed very nice and took money off the sale for him to get gas. On the way home the vehicle started to overheat and oil gauge came on. Texted him in regards to this and tried to call. No response. This was all the money my son had to buy a decent used car with, so he could get back and forth to school.

flawless, good experience, honest people ended up with 25…read moreSierra Dinali nice clean car

Arrogant and downright disrespectful. Drove two hours to this place to be treated like crap. The…read moreolder sales manager needs fired for the way he acts. What a shame for the beautiful trucks and facility they have, just to have the attitude chase right back out the door. Genuinely came excited to check this truck out and make a deal, left frustrated and annoyed.

Have bought two vehicles here over the years and have always been satisfied with there vehicles. No…read moreBig Dealership Games they honor online pricing without adding additional Costs like those Cheap Ripoff warranties that hardly ever cover vehicles properly and they don't pressure you. They give a Great trade value if you have a decent well maintained vehicle. Ritchie took good care of me both sales and I can't say enough about him!

Lancaster Car Company is a great place to do business. Ritchie is a salesman who still believes…read morethat customer satisfaction is paramount in any transaction . I just bought my 2017 Toyota Avalon XLS Hybrid there with under 12k miles on the odometer. I brought it to my mechanic who attested to the fact that the car was in mjnt condition. Everything from my first phone call to the final purchase was 1st class. Truly a place you can go and get what's advertised at a fair price both on the purchasing as well as the trade-in end if the deal.

My rating is only based on the sexist policies at this business. If you are female and want to test…read moredrive a car, they insist that TWO salesmen go with you. I stress salesmen, because this location does not employee female sales staff. When they did, the female employee could go alone with male or female customers. I asked to just go myself at that point and was refused. I have been getting my car serviced at this place for 18 years and I showed up in a 75k luxury car. I can pay cash for anything on the lot and I'm not a tire kicker. This was disappointing. It is illegal for car dealerships to discriminate against customers based on their gender. Denying or altering service for a test drive, or any other part of the sales process, because a customer is a woman is a violation of federal and state law. Edit- in response, I was told by the salesman that this policy was exclusively for females, not for everyone. Men can go with one person. Only women need to be accompanied by two members of their staff.

Last week I purchased my second vehicle from New Holland Toyota and my experience was excellent…read more The same Sales Associate, Scott Douglas who sold me my first vehicle did an outstanding job. From the initial phone call until the time I drove out the door, he was there every step of the way. My wife and I felt very comfortable dealing with him, that we decided to buy another vehicle there. Their showroom and outdoor lot has an amazing selection of new and pre-owned vehicles that have been through a strict inspection process. The finance department works closely with various financial institutions to provide the best possible service available. Without hesitation, I highly recommend this dealership and especially the sales associate, Scott Douglas.

Got a vehicle from here and only had it for 11 days had to get it professionally scanned for me to…read moresee 38 different codes pop up none of which would pop up on a normal obd 2 scanner the engine is fawked and sounds like the timing chain is slapping all around that or the camshaft is out of positioning which is all huge $$ i do not recommend this dealership to anyone that needs reliability i have a daughter in the nicu about to be home in the next week and now i have a whole engine to worry about on top of it

Purchased a 2015 Roush Mustang from them. 1 week later I started hearing a slight clunk when…read moreshifting (manual). 1 week after that...broken axle. Ok...got to pay to play, but I'm willing to bet this was a known issue). I get it. I go to pull the broken axle out and discover.....locking lug nuts. Search the car. No key. Call them up "Hey where's the key?". Eric said he would check with the shop. Calls me back, sorry, no key. "I don't know what to tell you. I don't know how long it would take to drill those out". I just laughed and said he knew very well how long it would take (A LONG time). Right away...no offer for support, nothing to rectify the issue. On top of that, after purchasing, I noticed they added a bit onto the purchase price that I missed while making the deal (trade-in). I'll never purchase from them again and I'll recommend to my followers on youtube and to my friends who come to me for purchasing advice not to buy from them. I mean, the key for the vehicle I traded in fell into the Mustang without my knowledge and they called me looking for it. I shipped it PLUS a spare I forgot I had overnight (not cheap). And this is how they treat me? Nope. Stay away.