Sarah is a hair wizard!…read more I had a relatively harsh line from a previous ombre done at another salon and wanted to get it fixed before deploying. I researched all the nearby salons and stylists before choosing Sarah, who turned out to be exactly what my hair needed. Making the appointment was a breeze. They asked a lot of questions which I liked as it helped them get a better sense of how my hair was currently and what exactly I was looking to get done. Sarah was awesome from start to finish. She explained everything she was doing, asked for my input and other questions as we went along, and was very transparent throughout the entire process. We started with a cut, then went into the blending and color. She dried a test swatch to ensure that I liked the final product and I felt comfortable enough to be completely honest. After a little update, I was left 100% satisfied. Usually I find little things wrong once I get home, but that hasn't been the case here. I got exactly what I envisioned and the color is something I've wanted for awhile but no other stylist has been able to really achieve. The salon itself is cute, clean, and spacious. They have their own parking lot which is super clutch given the downtown location. Prices are very reasonable and on par with the service you get. Overall, couldn't be happier with my experience. All the love for Sarah.

Unfriendly front desk person. Curt responses. I called and left a message twice in one day to…read more"reschedule" my appointment. The following day Val took it upon herself to send me confirmation of my cancellation! Too much trouble to listen to the messages and too much trouble to call me. Lacking in manners by putting the phone down without saying goodbye. I have been a client for 6 years and am left with a bad taste. Val is not looking after the interests of the business.

Sometimes you have to wait beyond your appointment time, but it's worth it. We winter here as we…read moretravel full time in our RV. In the last 2 winters that we've spent here I've gone to Gigi's 4 times and have always been satisfied!

I came for a hair cut not a sermon. I thought I was gonna love the conversation I actually love…read morespeaking on God &/or spirituality but GiGi talks talks talks talks but don't let u get a word in and even tells me to my face she has her story and she wants to tell it to all but she don't care about ur story! WOW so it's not a conversation it's a cult in my eyes. So let's talk about her services I had about 9 inches cut off and want tons of layers my hair is so thick and looks great when done correctly. BOO I've hated my hair ever since walking out and had it fixed two weeks later. I'd stay far away but draw ur own conclusion.

Libby is great! Making another appointment with her for this week. She was good cutting curly and…read morewavy, thick hair. Not everyone can do it well!

I couldn't be more pleased with my service today! Tricia is both friendly and professional. She…read moreasked questions to make sure she knew what I wanted, then gave me the best cut I've had in several years! It is exactly what I wanted. The salon is clean, the atmostphere is positive, and the price is affordable. I will defintely be back! Highly recommend!

I absolutely love this place! They are all warm & inviting & they immediately put me at ease. The…read morefirst time I came here, they made me fill out a mini questionnaire about my hair & if I do anything to it. I like that they do that! I've been here twice now & Rebecca does a fantastic job with my hair! I'm not the best at taking care of my hair & she gives great advice on how to maintain it. It's always been hard for me to find a hairdresser I enjoy speaking to or a salon I enjoy going to. Just a few other things, they use Paul Mitchell products and are located downtown. You do need to schedule an appointment & they make it easy to schedule one. They take the time to find out what you want & offer suggestions. This place is just awesome & fabulous!

As a very low maintenance blonde, it's always a struggle to find a place that can highlight my hair…read morewithout making it look fake. Stacey was phenomenal at listening and understanding exactly what I was requesting and I walked out of there with one of the best hair cut and colors I've ever had. Highly recommend this business.

*All info and photos in this review were shared with salon owner Kymber and stylist Sam through…read moreemail before I left a review. Please see photos for the insight into the one star rating. Before the service, I came in for a consultation and provided photos of my hair up in rods at a previous perm and the end result of that perm (neon sweatshirt pic), which is what I wanted to repeat. Stylist Sam expressed no doubt or hesitation at all that she could achieve that, and I came back three weeks later for the perm. After back and forth emails with photos, salon owner refunded the $182 perm charge but declined to refund the $56 haircut charge and $47.60 gratuity or offer any remedy for my hair. The reason she declined to return the gratuity was: "you had the opportunity to decide whether or not to leave a gratuity after seeing the outcome, and you chose to do so." The flaw with that logic: I did not leave the gratuity after seeing the outcome. I tipped immediately after the appointment, before the final result was apparent. The owner herself even asked me to wait the 48 hours after the perm, then shampoo and style as normal before making her decision how to proceed. She may want her to stylists to keep all their tips, and that's noble; however, she also has the ability to refund me out of the salon budget, instead. And while on a receipt, a cut and a perm are separate charges, in reality the haircut is inseparable from the curl. It's all the same hair. The cut should have been refunded, too. Otherwise, it's like charging a diner $6 for extra chicken on a salad even though the server dropped the whole plate on the floor. It's all one "dish," and it's all going to have to be re-done. Salon owner said the stylist would "want nothing more than to make this right for you" and the stylist would "personally reach out to you with a plan for any adjustments that may be needed." I never heard from the stylist herself, and no plan was given other than a partial refund for what I paid that day. Bottom line: after the perm, I am left with LESS curl than I walked in with, less length to work with for any type of remedy haircut, more chemical hair stress, and $93 fewer dollars. I'll have to find another salon to try to do some type of spot chemical correction or creative layers in my hair, which is now a mess of partial-length wavy parts, nearly straight parts, and curls. With the exception of her addressing me by a nickname I dislike so much that I indicate not to call me that in all my default email signatures, I appreciated Kymber's professional communication. We disagree about what the remedy should be. Sam was very pleasant to spend time with. I suspect this place is fine for modern or trendy styles and colors, but that's not what I asked for. It's not the place for me. -Kimberly (not Kim)

Shea thank you for all your professionalism and spot on advice. It took me almost 3 years to find…read moremy stylist and I am so happy. The interior of the shop is nice bright and clean. Again thank you Shea see you soon.

I have been going to Beautiful U Hair Gallery for over a year now. When I started my hair was…read moreshort, brittle and damaged. Victoria the owner of the salon has worked with me and my hair for a while and has gotten it to a healthier state. She has trained and written brochures on how eating a healthy diet can assist in the process of hair growth. Victoria is knowledgeable on all types of scalp diseases and is proficient in reversing most of them, to help you re-grow your own head of natural healthy hair. Victoria doesn't believe in double booking and you very seldom have to wait longer than 10 minutes to get in her chair. She is very friendly, talented and a professional by heart. She does all types of hair, treatments and styles and when you walk away from her salon you will be a "Beautiful You". Dennexx

Excellent! Awesome customer service. Ms. Victoria is a true beautician. Her passion for hair and…read morethe care of the clients are her 1st priority. She is Beautiful "U"!

I needed to get my hair done for my first military ball and to be honest I was on a tight budget…read more So I looked up hair salons in the area and they also were out of my price range. Then I found Zenaida's and was pleasantly surprised by her affordable prices! I booked an appointment right away. I had a little bit of trouble getting there on the day of because it's located in The Home Depot plaza and google said it was down a different street, but otherwise my experience was great. Zenaida owns and runs this "house turned into a salon" by herself and since it's a house it has a very comfy atmosphere. She took care of me right at my appointment time which I find that a lot of places miss that little part right away. I consulted with her on what I was going for by showing her a few pictures. She was very honest and informative in letting me know what would look best on me. The price she quoted me was very reasonable. $35 for an updo! :-) She got right to work and I was also very pleased to find she is quite the perfectionist. She made sure to get my hair style just right. She also went the extra mile and put some glitter in my hair to give it that extra something. Afterwards, she even let me do my makeup and get dressed there so I wouldn't have to drive back home! Zenaida is an excellent hairstylist and I would highly recommend stopping by!

Zenaidas have been doing my hair for the last 11 years. All the costumers that I had send to her,…read morestill thanks me! Her salon is very home like, she even make Cuban coffee for anyone on the salon at no charge. A lot of costumers just stop by to hang out drink coffee or to see if Zenaidas can squeeze them in on a busy day. I just move to California but just comeback for a hairdo since I'm in town for a day. I could not forgive myself if I don't stop by when I come to Pensacola! She is a great friend that listen to all her costumers and advice them to do what's best. Overall she's great hairstylist and great hair color professional.

Taylor gave me an excellent cut! Such a sweet lady! She gave me good tips on how to recover from…read morea chemical color disaster I got a couple of weeks ago In another salon. Great advise and atmosphere. I will be back!

Friendly staff, talented stylists and prices are very reasonable. Cindy has been my stylist for…read moreover 20 years and very consistent!