They sent out the bottom of the barrel to come to my parent's home. Most of the people were clearly…read moreuntrained and did the bare minimum but had the audacity to ask for more money. My mom died due to a Comfort Care's neglect in calling 911 til 24 hours later but Comfort Keepers didn't care. Worst company ever.

From the owner: Comfort Keepers Home Care makes sure that your loved one is engaged in their life and helps to…read moreensure sure they have a positive outlook. We are proud to provide in home care services in Parsippany, NJ. Interactive Caregiving is our unique philosophy of senior care derived from numerous studies and practical experience. Our caregivers ¢'Ǩ'Äú whom we call Comfort Keepers ¢'Ǩ'Äú work hard to understand the needs of your loved one and provide them with the best home care to fit their needs. Please feel free to contact us today and schedule a free in-home consultation.

I waited a month after my mother's passing to write this review so I could have some distance and…read moreperspective from the events. I contracted with Alvita to care for my mother during the last two months of her life after she was injured in a fall. I paid for 24 hour home care seven days a week. Other than Fabienne, I found the caregivers sorely lacking in the most basic of qualities such as companionship and emotional support. Also, other than Fabienne, the one on one care for which they were hired (toileting, hygiene assistance, dressing, grooming, feeding, etc) was mostly delegated by them to the staff at the assisted living facility where my mother resided, which negated the whole point of hiring them in the first place. Chronic lateness was also the norm. Most arrived 10-20 minutes late for the start of the night shift The night shift crew was especially problematic. In addition to generally not performing the basic tasks for which they were hired ("it's not my job" was the common refrain, even though it literally was their job), they often did not even stay in the same room as my mother who was a fall risk. Some slept on the sofa in the living room during the night shift, some spent the night shift doing schoolwork in a separate room, and some spent hours of the night shift on their phone in the hallway outside of the apartment. The complaints became so numerous from the staff at the assisted living facility and from the hospice nurses that I eventually had to change agencies for the night shift. Three of the low points during the Alvita night shift require special mention. (1) There was the night that my mother sat in her own feces for the entirety of the night. When Hospice arrived in the morning, the waste was dry and hard and had been there all night, despite a 12 hour Alvita shift. (2) Many nights, my mother was put to bed at 7 PM for convenience sake without any social interaction or kindness on the part of the aide. (3) My mother suffered a skin tear on her arm the night after I complained about the aides sleeping on the job. I was told that she injured herself, but there are no witnesses other than the Alvita aide involved. On the opposite end of the spectrum is Fabienne. She was the primary Alvita daytime aide for my mother. Fabienne went above and beyond the call of duty. She exuded kindness and compassion. She took the utmost care of my mother and treated her with dignity and respect. When Fabienne was on the job, the staff at the assisted living facility and the hospice staff took a break because everyone knew that she had everything under control. This is the level of care advertised by Alvita and the level of care that I paid for, but only Fabienne met the mark. Not only did she meet expectations, but she blew everyone away with her level of care.

My grandfather received such amazing care from Alvita. From the very start, everyone from Alvita…read morewas so compassionate during this difficult time for my family. From the liaison to our home health aide, the care was outstanding. The communication between my family and Alvita was top notch and we knew everything happening every step of the way. The staff at Alvita is what truly makes this company so special. I highly recommend!

Assisting Hands treat their customers like family. They are extremely friendly and are very…read moreattentive to how they choose to run their business. They make sure that the care giver is someone who is more than an employee but someone who cares to ensure the safety and overall happiness of the service users. Highly recommended! Wouldn't choose anyone else.

Assisting Hands took great care of my great aunt after she had a stroke. I have been working with…read morethem for a few months now and they are much better than the agency I was using previously. Whenever i call they answer right away. When the caregiver couldnt make it for a day they sent out a replacement and they were both fantastic. Thanks guys!