Families Choice is the only choice! Working in the Healthcare industry myself and seeing firsthand…read morethe ratio of nurses/CNAs to a patient, patients don't get the undivided attention they need and us families want for our loved ones! Using a home care service gives you the attention you want for your loved one. We aren't able to always be around to help our loved ones as we may want. Ken, Tim, and their entire team are amazing! You can tell how knowledgeable and caring they are. They make you feel like a big family. My dad received the best care from them. They provided and anticipated for all his needs. I am forever grateful for the love and care the caregivers provided. They really hit the nail on the head with naming their company, Families Choice. They were, are, and will forever be my families choice. They are the only choice. Thanks so much again Ken, Nancy, and Tim for all you do for our loved ones!!!

I truly enjoy the work I do with this company. Helping families and clients with their care leaves…read morewith a feeling of happiness and pride for the work I am doing. I also enjoy getting to know new people on a regular basies

They are thieves!! Beware of the billing. They charged my credit card, also took that same payment…read morefrom my checking and charged the insurance. Paid themselves three times!! Zero stars for thievery!! They thought they were just dealing with a confused old women, but I handle my moms finances and was on top of it!!

Everybody was so kind but efficient and professional in all situations. The office staff were on…read moretop of it! Never had to wait for a reply, whether it was over billing, rescheduling, or our ever-changing needs with our parents. The caregivers were the best! Kind yet always providing tip top care and support. Always busy, never had to prompt for services. We dropped in often and unexpectedly but always found them doing a great job. Can't recommend this company enough.

I have had a mixed experience with 24 Hour Home Care at first, as it took several weeks of going…read morethrough different representatives before I was finally connected with Aurora Jauregui. Once I was transferred to her, she truly stepped in and helped resolve the issues I had been struggling with. Aurora was patient, understanding, and took the time to actually listen and advocate for my family when we needed it most. I really appreciate her support and the effort she made to help get things back on track. It made a big difference after a frustrating start, and I'm grateful for her assistance.

24 hr home care has provided services for all my kids they are great but one person inparticular…read morehas gone way over to make sure everything has been taken care of she is AMMAZING AURORA JAUREGUI AMAZING!!!!! she calls and responds with precision and makes sure we are taken care of. Thank you Aurora for all you do we appreciate you.

I would also like to give a heartfelt recommendation for the Palm Center in East Highland. The…read morestaff there has always been absolutely wonderful -- caring, patient, and consistently helpful to our family member who stays there. It can be difficult to find a place where you feel truly confident leaving someone you love, but the Palm Center has given us that peace of mind. The facility is clean and well-maintained, the food is very good, and there are always plenty of nurses available. What really stands out is how quickly they respond -- whenever the call button is pressed, someone always comes right away. You can tell they genuinely care about their residents. Because of their kindness, professionalism, and the level of comfort they provide to both residents and families, I feel they truly deserve a full five-star rating.

Highly Recommend Highland Palms Health Care Center!…read more I can't say enough great things about Highland Palms Health Care Center. Shady and staff were amazing!!! From the moment you walk in, you can tell that the staff truly cares about their residents. The facility is clean, well-maintained, and has a warm, welcoming atmosphere. The nurses and caregivers go above and beyond to ensure that every patient receives attentive, compassionate care. They are professional, knowledgeable, and always willing to answer any questions or concerns. The administration is also incredibly helpful, making the entire process smooth and stress-free for families. I highland recommend!! Thank you again Shady for taking such good care of us!!!!

Unfortunately, the company did not meet expectations that were clearly discussed from the…read morebeginning. The quality and level of care is lacking. They did not provide my brother with the services or supports that were discussed and made clear that he needed. A BCBA was not assigned, the correct therapists were not assigned, scheduling needs were not meet, and the company does not take accountability for their faults. ABA services are only effective if the team is trained, motivated, collaborative and consistent- qualities that IBH does not currently possess.

I have been working with IBH for about 10 years, and I wouldn't want to work anywhere else. My long…read moreexperience with the company has shown me just how truly amazing and kind the owners are. The staff, including Azadeh and the management team, are some of the kindest, most caring, and personable people I have ever met. They genuinely care about each member of the team and consistently go above and beyond for us. The management is extremely approachable and treats every employee with dignity, respect, and a positive attitude. As a mother of young children, having a company that is understanding, flexible, and caring is essential, and IBH embodies all these qualities. They provide extensive training and consistently check in to ensure that employees feel supported. IBH feels like a big family where everyone is heard, understood, and respected. I feel truly blessed to work for a company that deeply cares about its employees.

Rocky and Charina are both very caring and professional. My mother was in hospice and I didn't know…read morewhere to go for help. Their main office was close by and I could contact them whenever I had a question. They are truly like family to us and were both so wonderful. If you have a loved one that needs hospice, I highly recommend RC harmony. They were such a blessing to my family.

RC Harmony staff was so wonderful in caring for my grandfather in his last months. The quality of…read morecare and attentiveness that everyone there showed was just what he needed! Our family is so grateful for them!

This Health home care has been a wonderful experience. The wound nurses that visited me were kind,…read morecaring and did their job amazingly . Sylvia was always punctual, gentle and compassionate. Autumn, also a wound nurse was sweet, caring , and super friendly . The people at the office have been helpful and always willing to assist in anyway possible . Star med, keep up the great work in taking care of patients in their home.

Starmed has changed my perspective on healthcare after a bad experience with a previous agency with…read moremy grandma. Dr. Grace and her team help facilitate all the care my grandma needed and went above & beyond. Starmed turned my once negative experience to a positive one. If my grandma or any of my family should need home health in the future this is the agency I would entrust the care of my family with. Friendly, knowledgeable, skilled and professional staff. If I could give more than 5 stars I would.

Came to this location in Rancho today to check out for my in-laws…read more Pam was very helpful and nice and she answer all my questions without rushing me. Still looking around and deciding which location to use for my elderly in laws on their late 80's. This is a hard decision! So far the first impression was good. Got their information together with brochures and business card. Will update my reviews after checking a little more. Date of visit : February 2023

Hellooooooo I wanted to tell you guys my experience working at home instead. So I'm a very…read morecompletely honest person . So my experience working here was horrible DONIESHA which was working in the front office is very unpleasant unprofessional and pure rude and her attitude is quite disgusting too me I'm not sure what her issue is but she definitely has a problem. That definitely needs to be fixed . And her attitude needs to be adjusted. So that's how feel about that and then one day I was at a client house and it was around maybe 11:40 I was off at 12:00 I don't know why they would call me when I'm with another client because that's stealing time away from the client and the called could've waited . So then they ask me to do another shift right after my client that I had so I told them sure and to send me the address and put it on the app like they normally do they said okay . Fast forward to when I leave to go to other client house that I was covering somebody for it wasn't my regular client I was just covering them for maybe 3 hours so I noticed when I got on the app and pressed the gps so I can locate the client house I noticed it kept sending me in a circle so now I'm getting frustrated because I'm driving around for twenty minutes in a circle so I call the office and I tell them like hey the app is not working and it's giving me a hard time and the app is never hardly working I don't know why would you have employees using a app that you know is never working half the time it's very unprofessional and just pure ghetto I would always have to have them clock me in and out every other day it was exhausting too me so I'm on the phone with doniesha and she's telling me go this way and that way and she doesn't even know how to get there herself now I'm beyond frustrated so now I'm just like okay well since the app is not working and you can't tell me how to get there then I'll just go home because the app is not working and you can't help me remind you this is not the first time this has happened this is the 3rd time this has happened remind u I didn't curse or anything you can tell I was upset but I didn't yell at her or curse or anything to that nature so I told her I would go home because I can't deal with things that are not professional so she said okay you can go home . I call back maybe 3 hours later to talk to a manager they then put doniesha back on the phone when I asked to speak to a manager because I told another lady that I didn't won't to talk to Doniesha because her attitude was terrible and she was unprofessional so I don't know why they put her back on the phone so Doniesha starts saying oh we have to let you go because you "got loud with me and fired me and hung up the phone " I was was so in shocked I didn't even realize what occurred it didn't process right then and there I was that much in shocked and beyond hurt . It was really sad how can you fire me for me just telling you that I'm going to the client house due to you not having the correct information and it wasn't even my regular client that's what was so mind blowing for me . I would rate them a 0 as well . There attitudes are terrible terrible people please I would advise anybody to work there and I told multiple people to turn away from that company I absolutely have nothing to lie about and even the clients were upset they still send me messages till this day