My father suffered a severe stroke that left him unable to walk and greatly affected his memory …read more The team at PVCC provided excellent care for 6 months. My father is now able to walk again with the therapy that was provided. During all my visits , phone calls , emails and multiple meetings to aide my father the entire team proved themselves kind, professional and very patient towards my dad and my family. Thank you again Itzel

My family had a very difficult experience with Pomona Vista Rehabilitation Center. My mother was…read moreplaced there following hospitalization and required very specific medical care, including strict dietary restrictions related to a feeding tube and recent surgery. Unfortunately, there were serious communication and care concerns during her stay. Despite repeated efforts to inform staff about her medical restrictions, she was given food that she was not supposed to have. This led to complications, including her feeding tube becoming dislodged and requiring an emergency hospital visit. Even after the hospital provided updated instructions, it felt like important information was still not being clearly documented or followed. In addition to the medical concerns, it was very difficult to get timely responses from staff, and we often felt that our concerns were not taken seriously. This created a great deal of stress and worry for our family during an already challenging time. We ultimately requested a transfer to another facility closer to home so we could better advocate for her care. I strongly encourage families to stay very involved, ask detailed questions, and closely monitor care plans if their loved one is placed here. I am sharing this experience so that other families can be informed and prepared.

The professional sent was thorough, professional, and absolutely wonderful. She handled my husband…read moreon hospice with compassion and bathed him (not wipe down) from head to toe and shaved and combed his hair. He felt much better and we booked another appointment. The professional finished, cleaned up her waste and offered to do anything else we needed. Definitely recommend!

We've had issues w/ Yasmin and Jessica from this company. Yasmin went to the back yard when I told…read moreher to throw the trash out by the backdoor but for whatever reason she's at the side of the house. She left our back gate unlocked so my brother's dog got away last night but thank God the dog came back on it's own. It's my brother's dog and imagine him getting lost when I'm dog sitting for him while he's at the hospital. When I told the owner about the dog getting out last night she literally only replied I'm sorry to hear that. No reprimand or punishment/training given to the caretakers. I ask Jessica to mop the cat pee on the floor and 3 hours later nothing. When she finally does it she's just dragging a dry mop w/ no cleaning solution over the floor spreading stuff everywhere. I'm seeking another agency as we speak. If you have these caretakers please be careful! Otherwise our regular caretakers were fine. Brandy, Desiree etc were great I'll miss them too bad we couldn't work things out w/ the owner. I don't like how the owner and the office manager replied to my concerns so I'm finding a new agency.

We appreciated everything they did for us during this difficult time. The nurses made sure we…read moreunderstood everything that was happening. They not only took care of our loved one, but also ensured that my husband and I were supported as well. Their kindness was greatly appreciated.

Absolutely‼ care was wonderful & staff was professional, kind & responsive. My ( Soul ) sister of…read moreover 40 years was on hospice for 18 months. I can't say enough about this hospice!!! Ex

I can't say enough good things about this company. I had a previous hospice company that really…read morewere lacking in compassion in my opinion, was all about business. I switched to Appling Hospice Care and they were one of the most organized and supportive groups of people I've ever met. They quickly made me and my mother feel like we were in good hands. I'm giving them 5 stars and that's only because 10 stars aren't an option! Jeffrey M.

I can't say enough good things about Appling and the care they have provided for my grandparents…read more As they've aged, Appling has been an invaluable partner, consistently going above and beyond to ensure my grandparents receive the support they need. Their services have been not just essential but truly exceptional, offering peace of mind that I couldn't have achieved on my own. From their professionalism to their genuine care, Appling has made navigating our family's care situation so much easier. I highly recommend them for any and all elder care needs.

The Montclair Manor Care Center is wonderful. The Physical Therapist, Brent, is so caring, gentle…read moreand kind. His compassion helped me to get stronger. Thanks to Brent, I can walk again, and I get to go home to my family on Sunday.

Great facility. Clean and well staffed by very friendly and competent people. Beautiful garden. I…read morerecommend this place.

In 2017 I developed an infection in my lower spine and I couldn't walk and I was in horrible pain,…read moreI spent 10 days in pomona valley Hospital, then I was in Country Oaks Care Center for 6 weeks, they treated me very well there, when I left there after 6 weeks I was walking again, they are very professional and pleasant, I would recommend them any day, Thank you Country Oaks Care Center for taking good care of me, God bless you all.

Country oaks care center is an amazing convalescent facility. My son has been in 13 facilities and…read morecountry oaks is the best

North Star home health has some nurses that are okay, but I've had questionable experiences. They…read morecame a few times to check on our elderly family member following two different hospital stays. -they often come confused and would ask us what they need to do. Luckily we have family members in the medical field, so we were able to tell them what to check. -one nurse gave faulty advice and led to the patient refusing to take an important heart medication. Please make sure your nurses don't give medication advice. That is a physician's job. She told the patient to not take arrhythmia medication if his heart rate is below 70bpm, but he's elderly and has a resting heart rate of 65bpm. The threshold changes based on baseline conditions. It was pure negligence. I would give them 1 star, but some of the nurses that came are okay. If you have North Star come take care of your elderly, be present to make sure that they give appropriate information and know what they need to do for the visit.

I recently received the most professional and excellent at home therapy from North Star. Mathew…read morethe therapist was super friendly and knowledgeable; who made sure the knowledge he was sharing was well understood. He was presentable, knowledgeable, and made sure he listed and answered all my questionsI was made feel like a patient and not treated as another number. Each day I spent training with him was a pleasure and would recommend him and the company 100% People and services such as these are not easy to come by, so I want to extend my most honest gratitude and thank you so much for your professionalism and for making this process in my recovery even more easy. Thank you Mathew for your excellent services!!

My mom spent about 2 months at CMCC. This facility is filled with caring cnas and lvns at nursing…read morestation 2. They have worked here for a long time and know what they are doing. The RN evaluator is also caring, friendly and very capable. If family is involved and communicates they are willing to work with you for the care of the patient. The housekeeping staff is friendly and kind and always want to help. My mom needed doctor appointments and transportation and this was all arranged by the hardworking social worker. She handles the care meetings and coordinates care as if she was a case manager. She handles the hair salon and even additional nursing attention as needed. She walks around and checks in on patients. At discharge she handled all the needed items for home care and worked hard to advocate for my mom. Admission staff was awesome. They were very welcoming and made sure she had coverage with her insurance. They are great to work with. The doctor that oversees the facility was not easy to communicate to in part due to her availability. She is a full time doctor seeing patients in her office during the day. She made an effort to call back after hours but my own schedule also got in the way. It would be best if the doc attended the care meetings upon admission so goals and care can be discussed clearly. It was difficult to pinpoint care plans. Staff would send message to doc that family want to discuss care and it was hard to receive info back quickly or at all. Maybe if the doc was present at limited but fixed hours on site it would help. PT/OT was good and made an honest and persistent effort to assist recovery. It helps if family is involved and asks questions regularly. My mom was independent prior to her medical issue so the goal was set to return her as close to that as possible. You have to make it known to them where she was before very clearly. Otherwise she may be released too early and becomes a fall risk. The food staff is very nice and concerned. They made an effort to give her Greek yogurt often for her digestion. The food is otherwise not very tasty or presentable and comes from the main facility. I'm sure the quality in Claremjnt Manor assisted living is better than in the rehab unit. My mom ate mostly in her room and so could not ask for extra items from the kitchen as those in the dining room. The dining room was filled with behabing persons that need assistance eating and this was hard to see for her to see while eating. She is a social person otherwise. I would definitely recommend this facility. They have helped her recover through 4 events in the past year and a half. No place is perfect but Claremont manor care center does a great job. They want to help and truly care. We are lucky to have them in Claremont.

I would like to thank the entire team at Claremont Manor Care Center for the care they provided my…read moremom while she was there nearly 2 years. It gives me comfort knowing that she was well cared for and loved by many of the staff members that provided care to her.