Amazing service. Always helpful and we have been coming 2020 and she always makes time for us even…read morewhen they are busy and always sooo kind to us 100% recommend to everyone

Sweetest doctor, fixed my prescription, was able to see me on very short notice, great experienceread more

I thought my dog was going to have to be put down she was in so much pain. She wouldn't lift her…read morehead. Tail down and didn't want to walk. She has bad arthritis. Was told about Dr. Cannone and after just a few treatments she is like a puppy again. I just can't believe the huge difference, I have my wonderful 12 year old dog back. We finished the course and will forever be in his dept. Now Im starting treatments and have full faith in him. Cannot recommend him enough.

I've seen Dr. Cannone three time now and can confidently report that he has helped me tremendously…read more I have a neck injury that has created problems up and down my spine. Even on my first visit, his treatment provided pain relief as well as corrections that have improved my alignment throughout my spine. I went in to my first visit using a cane, I am now walking without it. I'm also delighted to report that he does not require the purchase of "treatment plans" that purport to give you a discount IF you commit to going in for treatment multiple times a weak for a predetermined duration. He's a truly ethical and compassionate healer.

I came in with a list of issues and the doctor went through each one with patience. They made notes…read moreand gave clear feedback on what could be causing some of the symptoms. The nurse was also polite and kept things moving well. Felt heard and respected during the whole visit.

My family has been going to him since I was a child. Always felt safe and in good hands with his…read moredown to earth warm personality. He has always be trueful and great at fixing everything. Now its time to have my wife go for grade "A" service

This is THE BEST dental care you'll ever get. Extremely professional, knowledgeable, kind and…read morethorough. We come here for cleanings and my father for his implants. Dr. Son and his entire staff is always a pleasure to interact with. I have referred many friends and family who are now coming here. Definitely don't look any farther!

Wonderful dentist office! I was out of town and needed an urgent visit, they were very…read moreaccommodating with my schedule and even open on Sundays. Emily at the front desk was very kind and helped answer any questions I had regarding insurance and scheduling. The dentist did a fantastic job repairing my filling, he explained the process thoroughly and did a great job. The dental assistants were all very kind as well. Cost was extremely reasonable. This was one of the best dental experiences I have had, if I lived in the area I would definitely make this my main dentist office!

Great experience! I had a screw lost from my glass. And the Sales Manager Randy fixed it very…read morequickly for free!

Lost a part of my glasses and they replaced it for free!! Shoutout Randy Wen!!!! Also they were…read morecrooked and he fixed that too

The ghetto is alive and well. Go somewhere else. This place…read moreis horrid and the staff and doctors not any better. I have had numerous bad experiences here. This is where my insurance had me go..I switched insurance. This place is a nightmare.

I usually go to the office in Hayward but this office is pretty nice. The office is pretty small…read morethough with a few patient rooms. If it wasn't farther, I would have gone here instead. The staff is really friendly and helpful. The only thing is I am not sure if they are experienced? They had a small lab room and one lady was in charge that day; very nice though. I had to draw blood but the lady didn't even get a vein??? So I had to get poked again? Geez. They may have had a hard time since I had small veins so they had to get the manager to do it. The Hayward office at least could get to the vein... I would still go here but not sure about having them poke me? ;-/

Such a wonderful customer service when I just required a screw fixed, that had fallen off my sun…read moreglasses rendering them useless . She took the time to fix my Gucci sunglasses almost spending 15 mins and also tightened screws of my partners ray bans . Charged 2 dollars !

NEVER GO. 1. it's very unprofessional, when I pick my…read moreglasses, they just hand me off the glasses, without a box or something until I remind. 2. the nose pads are broken after 4-5 months, I went to the store for a replacement, they told me I will pay extra fee next time for that???? as far as I know, it's free to replace in other stores even if you didn't purchase any from it. 3. I feel not respected...

I rarely leave negative reviews, but this experience was so disappointing that I felt compelled to…read morewrite one. My partner and I visited Lux Eyewear in Palo Alto because we needed a simple adjustment on my Matsuda glasses. Matsuda had recommended that we visit an authorized retailer for service, so that's exactly what we did. When we walked in, both employees were already assisting customers who had clearly been in the store before we arrived. We completely understood that and had no expectation of interrupting those interactions. We were greeted, told to look around, and happily did so while we waited. After spending some time looking through the Matsuda collection, it became obvious that we needed assistance. We waited. And waited. What was frustrating wasn't that the employees were already helping other customers--it was that over the next 15-20 minutes, there was never any effort to simply check in with us. At no point did anyone stop for 15 seconds to ask, "What brings you in today?" That simple question would have immediately told them whether they could help us, whether we needed to wait, or whether they couldn't assist us at all. Instead, we stood there for nearly 20 minutes with no idea whether anyone was ever going to acknowledge us. One employee repeatedly walked back and forth with the family she was helping, including bringing them directly over to the Matsuda display where we were standing. We actually had to move out of the way because they were looking at frames in the same area, but even then, there was still no acknowledgment that we had been standing there waiting. Another employee got up from her consultation and walked over to the printer. While she was up, she acknowledged another customer who was browsing glasses, chatted with him for a moment, got him what he needed from a drawer, and then walked back toward her desk. Her chair was positioned so that, in order to get back to it, she had to walk directly toward us. Instead of simply looking up and asking if we needed help, or even acknowledging that we were standing there waiting, she kept her head down, avoided making eye contact with us entirely, and went right back to what she was doing. Maybe there was another explanation, but in that moment it genuinely felt like she was intentionally avoiding us, and it was incredibly uncomfortable. Only after all of that did someone finally come over and say, "Thank you for being so patient. Go ahead and sign yourselves in just in case someone else walks in after you. I mean, I'll remember you were here, but just in case someone else walks in after you." After standing there for nearly 20 minutes, that was honestly the final straw. We decided to leave. I don't automatically jump to the conclusion that poor customer service is discrimination. In fact, I usually go out of my way to give people the benefit of the doubt. But as the only two Black customers in the store, watching everyone else receive attention while we went nearly 20 minutes without anyone making the effort to simply ask what we needed, we left feeling invisible and unwelcome. Whether that was intentional or not, that's genuinely how the experience felt to us. The irony is that we weren't even shopping. We already own Matsuda eyewear. We were simply trying to have a loose screw tightened on a pair of glasses that had been purchased as a Christmas gift. This should have been a quick conversation that took less than a minute to start. Luxury retail isn't just about selling beautiful products. It's about making every customer feel seen, acknowledged, and valued. Unfortunately, that wasn't our experience at Lux Eyewear. We left disappointed, uncomfortable, and with no intention of returning.

Jenna, Jenifer and the rest of the crew are the perfect people who have the more designer frames…read more So if you want something to look marvelous. Go to lux. Appointment is recommended. 10 year happy customers