We went here for a counseling appointment. And we were greeted with a place to put our dirty winter…read moreshoes. There are sandals available to borrow, super cool! But we just went in with socks. We were greeted by a lovely attendant at the front desk. We were offered cocoa and tea. I selected a lemon ginger tea. It was lovely while we waited. The place is serene, it's big and offers all kinds of services. We met with Claudine and had a lovely experience and even my teen said she was okay - which is saying a lot. If this was closer to our house I think I would explore many of their other services. They even offer reflexology. Lots of great things. We had a fantastic experience. Thank you.

After several recommendations from family and friends, on August 26, 2016, I decided to pamper…read moremyself and was able to get an appointment for the same day. I had a cut and style, and a pedicure and couldn't be happier with my experience and the results. Amanda cut my hair and gave me the best scalp massage I've ever had! It was also interesting to see how her scissors flew through my hair, cutting, snipping and sliding through the strands to work with my greying, wavy hair. It looks great and has been easy to recreate the style with a quick blow dry and a small amount of the recommended product - which I also bought. They will even refill the bottle for a 10% discount.! Ekatarina did my pedicure and her gentle touch and attention to detail, made for a relaxing and lovely experience. I will definitely be back!

I just received the best facial from Saffire at cocobellas spa! I highly recommend this spa! Will…read moredefinetly be back for another soon. The facial line they use is perfection. I left feeling refreshed and relaxed.

My initial appointment was for myself and my daughter to get pedicures on the afternoon of Saturday…read moreNovember 1st, 2014. Upon arriving, the pedicure was fine. We had sat waiting for our toe polish to dry for 3-dryer sequences (as we were instructed) and afterwards one of the estheticians wrapped our feet in saran wrap and brought us our socks and boots. It did seem to be a rather quick time for polish to dry, but I trusted that the esthetician would most likely know better- assuming she had done this numerous times. After making the 20 minute drive home, my daughter and I both took of our boots/shoes to check the pedicure, and unfortunately all toes were smudged with larger chips from the tops of the toe nails. It was quite unpleasing to the eye and very disappointing considering I paid $75.00 each + tip. Understanding that these things do happen, I called and explained that the situation and rescheduled a touch up on November 7th. When we arrived the second time, we were told to find our nail color and then we waited for the estheticians to become available. One came out and told us to come to the spa chairs. I had mentioned to her that I was sorry that we had to return for the second time and she muttered under her breath "well, I'm sorry it smudged", sarcastically. I was surprised at her reaction, but tried not to read too much into it. We did not have the same two estheticians, as the one my daughter had originally was with another client. I had the same one. Neither smiled once throughout the entire polish nor made any attempt to speak with us. Their demeanor and body language was extremely negative and it was obvious that they were annoyed to be doing a touch up. My daughter's esthetician did not even remove most of the polish that was on previously and merely rubbed off the smudged part and slopped a bunch more coats back on to cover. They put us under the dryer and left us there, again for 3 dry sequences. Which was surprising considering 3 dry sequences wasn't adequate time in the first appointment. We sat for over 4 dry sequences when we decided that we would leave. No one came to check on us or speak with us this entire time, but the two girls could be heard chit chatting in the hallway. We starting putting on our shoes and one girl came in to help take off the foam sandals. My daughter wanted to keep the foam sandals on to prevent any possible scuffs; however her esthetician had put the sandals on the wrong feet. My daughter told the girl this and she chuckled before leaving the room and telling her friend (the other esthetician). After this interaction, the two girls laughed hysterically in the hallway until we got up and walked by to leave. Even then, they were suppressing laughter to the point that they could hardly mutter out a "good-bye". As we grabbed our jackets and things, the two girls could still be seen watching us, talking and laughing in the hallway. No one saw us to the exit or granted us any acknowledgment of leaving. Looking back, the entire experience was extremely unprofessional, unsympathetic and a costly waste of time. Even the second time around the pedicures were mediocre at best, which makes me want to puke considering (again) I paid $75.00 each for them AND went back a second time. It only adds insult to injury that the estheticians were annoyed and unfriendly.

I'm disappointed they haven't claimed their business on Yelp yet…read more I found this place by doing a simple search in the area when I was running errands at Home Depot. Stunned at how lucky I was to find this place! Great location, wonderful separate building, very spacious and lavish. They were able to get me in immediately for a pedicure and I must say, it was one of the best pedicures I have ever received. The gentleman who performed my pedicure took his time and did a wonderful job and didn't rush with the massage or steam towels. I would highly recommend and will only use this place for my spa needs as I just recently moved here from B.C. so I am very, very happy that I've found this place. Also, the prices are very reasonable, not pricey at all, IMO.

I was in Kanata killing time while my husband watched the hockey game at a sports bar...called, got…read morein right away, and had a fabulous pedicure! The woman who took care of me was very gentle, but thorough, and she did a perfect paint job. :) I never get the blade...just a good scrub and scrape. :)

I love the convenience of finding a great nail place in my neighbourhood. It really makes my…read morespontaneous Sunday spa treat super easy. Located in a busy strip mall, I was surprised to find that this spot was not swimming with customers today. I've stopped by before, but never had any luck with timing. Today was my day! In desperate need of a Spring Cleaning, I took a chance and snagged a walk in appointment. Quick and easy- a shellac mani and pedi, with a built in massage chair, really took the edge off. My only regret is not asking for my esthetician's name, as she was super helpful with my inability to pick a great spring colour. I picked a nice periwinkle, in case you were wondering. Now, the price was a little steep. For the shellac mani/pedi after tax I was looking at about $75. It's not cheap, but for me- I will always be willing to pay a bit more if it means I'm getting great service. I didn't feel rushed, the selection of colours they had was great, and I felt truly relaxed the whole time. I may not be able to afford this on the regular, but I will certainly be back when I'm ready to give myself another little treat.

Stay away from this place! Arrived to find the restaurant wasn't open, no food or drink served…read more Maintenance man comes over to tell me to be quiet and that he could hear me all over the place. Which honestly, I don't speak loud and it wasn't in a silenced area. I couldn't get over his rudeness. My friend complained as did I, to the receptionist. Although we asked to hear from the manager no more was done to make us feel satisfied that our complaint was received and no apology was acknowledged. Absolute shambles of a place, I would be surprised if there still open in a years time. If you paid me to go there...I wouldn't go!

Bonjour, mon amie et moi sommes allées pour la 1ere fois au Amérispa Cantley. En arrivant la…read moreréceptionniste nous avise que le bistro est fermé pour la journée et que si nous voulons manger pendant la journée nous devons nous rendre à l'épicerie ou au Subway (en voiture) et revenir après. Elle nous avise aussi qu'un des bains tourbillon est inutilisable. Nous avons toutes 2 un soin réservé à 11 h. Ensuite, nous avons essayé de profiter des installations. Tout semble désuet et mal entretenu (photos à l'appui). L'autre bain tourbillon fonctionne à peine, le sauna sec n'est pas assez chaud, les douches froides (une citron, l'autre menthe) ne fonctionne presque pas et aucune odeur détectable, peu invitantes. c'est sale et mal entretenu partout. Pas relaxant et pas invitant. de plus, en aucun temps lors de la réservation on m'a avisé que le bistro était fermé (quelqu'un nous a avisé que ça faisait au moins une semaine). C'est notre pire expérience de spa à vie et nous n'y retourneront plus.

Recently visited from out of town and did one of their packages. The staff is excellent, very…read morefriendly. Services provided were ok. The esthetics of the rooms feel like a medical office from the 70's and not very relaxing, especially the room where they do pedicures. Walls had marks on them, there was dust everywhere. The location needs a full refresh. The equipment, towels, robes and slippers need all looks old and run down. But if this review was purely based on the staff, it would have been a 5 out of 5.

Best massage ever! My husband and I had a 90- minute couples hot stone massage on a cold blustery…read moreday. Faroza and Naquia were masterful. Treat yourself. You'll be happy you did!

BossArts is the best hair salon in Ottawa because Rajaa is there. She has been my daughter and my…read morehair stylist for four years now. Today, she performed a miracle and got my orange hair ash brown/blonde/grey. I did not think it was possible to do it, but here I am, no hint of orange or red in my hair and a stylish new cut on top of it! Thank you so much, Rajaa!

Went there for a cut yesterday and asked for just a trim (to get rid of dead ends as I wanted to…read morekeep my hair long) with some long layers and a few face framing pieces cut just below the jawline that had grown out since my last cut. I walked out of there with the worst haircut I have ever gotten, short layers and barely kept any of my long hair length I had asked for and very uneven. Not a fan at all and will not be returning for future cuts.

A few weeks prior me and my hubby travelled to Ottawa for a mini getaway and we decided to check…read moreout Koena Scandinavian Spa in Gatineau They are located in Gatineau at the Chateau Cartier hotel We did not book any services and just decided to go with daytime getaway which gives you access to the saunas and pools Inside you already get a very warm and relaxing atmosphere just from the entrance You can rent a robe but I brought mine from home to use Change rooms are clean and up-kept You get a wrist bracelet that accesses your assigned locker number to store your personal belongings inside Immediately entering the indoor area and it looked so nice They have a warm pool and a cold plunge pool inside We tried the steam room inside called Mahalo The steam is infused with essential oils The steam is pretty thick and it can be hard to see when you enter The lounge in the outdoor area is nicely set up Tons of chairs and loungers to relax on Plenty of outdoor pools to chose from They have a little sauna that we tried and had a nice little chat with a couple around our age that were from Gatineau My hubby tried the cold plunge pools His expression was priceless but he said once you do the hot/cold/relax circuit a couple of times, your body gets used to it We tried a sauna ritual that they had We only lasted two songs of the 12 minute ritual The heat inside is pretty taxing We didn't get a chance to try the Himalayan salt room that they had that was indoors Overall the experience was amazing and I really surprised of the price point as it was cheaper for two people compared to a local spa in the GTA that has a similar setup I would definitely come back here again when we visit Ottawa-Gatineau again

We went this past Friday to Koena Spa located in Gatineau as part of our weekend getaway there…read more It's not far from Ottawa Roughly a 20 minute drive from the hotel we stayed at The spa is part of the Chateau Cartier Hotel Resort We went for the early morning that day as Fridays usually are busy during that time The spa offers services like massages, facials, and pedicures You can just opt to do the pool experiences for the day without needing a reservation for one of the above-mentioned services We went with the day experience The price was relatively cheaper than a place like Thermea per person which I found was really good I opted to rent a robe while my wife brought her own robe from home which saved us a few dollars The common areas are all kept clean along with the change rooms There are places to where you can get food and drinks from three different restaurants and bars Food and drink are on the pricier side so expect to pay a bit for that The pools experience are the same like Thermea's with where you go with hot/cold/rest cycles They have several warm pools at different temperatures There is a steam room called Mahalo where it blasts essential oils through the steam There is a Himalayan salt room inside There is a small outdoor sauna you can go into We tried one of the sauna rituals where it blasts extreme heat and the person who runs it waves the hot air into you We only were able to last two songs ....lol Overall the quality is top notch Staff are super friendly here and they communicate in both languages We will definitely come back again for another spa experience here