They identified the problem quickly and effectively would recommend them. Very good workread more

Henry was very professional, thorough, friendly and above all patient with my ignorance and many…read morequestions. I highly recommend Computer Chimps!

Wolfie's service and commitment to quality was exceptional and I'm happy I came to them!…read more My custom computer now runs better than ever after they replaced my dying motherboard. I would give Wolfie 10 stars if I could!

Communication was off and on, but that's to be expected when chatting through a third party like…read morethe Yelp app. Once we hooked up, Wolfie(?) was concise and accurate about his pricing and the work I requested. It went well and I had my screen replaced in about an hour. This was on a foreign phone (Oppo Find N5, a fold phone not sold in the US) that 3 other shops declined to work on. Pricing was good also, so I give this repair service an AAA+++ rating.

So glad I found these guys! Stephen was very helpful! I thought my whole business document…read morelibrary was about to be lost. Stephen was able to walk me through getting it to a safe place over the phone. I chose Slave To The Machine because of its proximity to my home office but I didn't even need to wait for an appointment or go to their location. Thanks again for the great service and for being 'real Portland' at its best! I will be hiring STTM for my next issue which is a hardware compatibility issue.

I was looking for a reliable PC repair service to troubleshoot my brand-new gaming PC, and I'm so…read moreglad I found Slave To The Machine! Unlike other PC repair services that jump straight to charging for a diagnosis, Stephen actually took the time to give me troubleshooting advice--for FREE! Stephen genuinely cared about saving me money and even suggested that I contact the PC brand's customer service first before having him work on my PC. His honesty and willingness to help without asking for anything in return really stood out. If I ever need professional repairs, I know exactly where to go. Highly recommend!

The owner got back to me right away and gave me good information about taking care of my computer…read more They were very generous in sharing information with me. I was able to find someone to repair it by taking it to them that night. So I didn't end up meeting this owner this time.

Marvin is an excellent tech and provided much info on managing various aspects of PC. Recommend him…read morehighly.

Honest, knowledgeable, hardworking. It is worth meeting them in the Jack-in-the-Box parking lot to…read morehand them your machine so that they can fix it. They make smart decisions in your favor, honor their commitments even when it takes thrice as long, and communicate far better than most computer jocks. Finding them has been an enormous relief. If they tell you a price, take it from someone who once managed the IT that enabled the management of ten figures of people's money: Pay what they ask and feel good about it. If you want to buy a new machine, pay what they ask. You will get fair value. I liked everything about them. Is it too bad they got out of the retail location? Sure, but these are the times. I'd rather have them as they are than anyone else with a storefront. I just hope they keep doing what they do.

My 2012 laptop was running loud and slow; I didn't and couldn't get a new laptop right now so I…read moresearched computer repair and found Pace. They are still working during this pandemic. Told David my problem, he said he could install a new SSD and that would make it much faster and also clean out the fans and that would help with the loudness. Dropped my laptop off around noon and at 6 PM got a call it was complete! Picked it up the next day and wow, it's like a brand new computer! I don't use my computer for much... MS Office programs, internet, etc... but it boots up so fast now and all programs run optimally. Also, they have a lockbox and no contact servicing right now.

I've been using Friendly Computers for six years and am always impressed with their efficiency and…read moreservice. Matt came over and put a new SSD in my desktop unit and it took about 30 mins. All programs were copied perfectly and now the machine flies! While he was here he also answered questions about Windows 10 and helped my sister with her fried laptop. They are extremely knowledgeable.

Friendly Computers was pretty reliable. Today, not so much. After making an appointment, last…read moreFiday, 03/30/18 and telling them the brand and model of my laptop, I was told a tech. would be out Today, 04/03/18 at approx. 1:00pm. At 1:45pm, I called, and asked where the tech was, as no one had shown up yet. The woman, come to find out, the owner, never made an appointment. But would send someone right away. He finally showed up at 2:45pm. I asked if he had the equipment to fix my memory limatations and was told he isn't trusted with stock, would have to take my laptop in to the shop and it would be there about a week. Upon examination, he advised disk replacement again saying he'd have to take my laptop to the shop with a week turn around. I advised him I could not be down that long and would have to seek another repair company. He then told me it would be hard to find someone else and threatened to take care of my attitude himself, at which time I demanded he vacate the property, then calling the police about him hanging around outside my residence and threatening me. Consequently, I write this review hoping no one else utilizes this company as it's not as reputable as it used to be a few years ago, when Frank Loomis worked there. I can understand why Frank left, now. The ownwer is a complete whack-a-doodle.

Matt, owner of Hook Me Up, was an absolute lifesaver. After a power outage, my Ubiquiti equipment…read morenever came back online, and I was left without Wi-Fi all weekend with no one to turn to. After more than 24 hours, I started leaving messages with a few businesses asking for help as soon as possible. Matt called me back within an hour -- on a Sunday. He took the time to troubleshoot everything with me over the phone, and when we realized the equipment was dead, he offered to come out with an older router so he could at least get my Wi-Fi working again for my computer and TV. He ended up staying for several hours to make sure everything was set up properly, tested, and working well with a strong signal throughout the house. He also assessed my existing system and is going to help clean up my older professionally installed setup. Matt was kind, thoughtful, knowledgeable, and incredibly generous with his time. Everything is working great now, and it was obvious he really knows what he's doing. I would definitely use him again and highly recommend Hook Me Up by Matt.

Matt and Paul changed my life and brought me into the 21st century. I had recently moved in a new…read morehouse from out of state and had to start from scratch. It began with needing internet as well replacing a complicated, antiquated AV system. What started out as six clunky AV components with multiple remotes was replaced with ONE main device. Clean and easy. I now have kick-ass internet, non-glare TVs with Sonos bars giving me phenomenal sound. They also installed additional Sonos speakers so I can seamlessly listen to music throughout the house, something I love but have never had. There were other goodies I needed that they were able to supply: a new thermostat, camera door bell, and security cameras all thoughtfully placed around the property - and all connected to my phone. Hook Me Up Solutions covered all the bases I needed and did so in a timely, professional manner. And they're super nice guys! In many ways, they truly went above and beyond. I'm not the most tech savvy person but Matt and Paul patiently got me up to speed on how to use all the new technology, most of it from my phone. This was key. In addition, they also updated my lighting. I had outdated recessed lighting, which they replaced and installed dimmers throughout the house, making a huge difference. Last but not least, I had carted an antique chandelier from California that I wanted in my dining room (replacing a very generic fixture). I was waiting forever on an electrican to do this. Instead, Matt did a white-glove installation, reattaching and cleaning each crystal. I was completely blown away. It was phenomenal having all this done (we spaced it out into 4 stages) by guys who are amazing at what they do and truly care about how they treat my home. Yes, it was an investment. But I now feel safe, and my home has been transformed into a peaceful, fun, harmoniously sanctuary. I would highly recommend Hook Me Up Solutions for any of these services. Again, above and beyond. Thank you Matt and Paul. You guys are the best.