Very responsive and quick to report back and recommend further options if he cannot solve the…read moreproblem. I highly recommend MY CRAZY MACHINE.

I had a black screen with a boot error (could not read my os / hard disk) He was very responsive to…read moremy inquiry. Fair price and time frame. And even offered solutions for cleaning it on my own, and that i could email him if I had any issues reinstalling my programs and printer. Solid experience.

Absolutely. They were so helpful cleaning the viruses off my laptop. They also got rid of spywareread more

My computer popped up with a BitLocker Key screen and my laptop did not have a BitLocker key so I…read moreknew I was going to have completely wipe the hard drive and start over. After trying multiple different ways, I decided to just let professionals handle it. Isaiah did an incredible job. From the time I dropped it off until they called to tell me it was done - it too around an hour! They will definitely be my go to for any IT issues.

I have reviewed John before, not sure why my two rave reviews are not showing…read more I don't live in Chicago any more and had a recent issue with my computer. Worried about having to find a new computer guy I called John and was glad to find out that he is able to log on to my computer remotely via the internet. As usual he was very effective in solving all my problems. Thanks, John!

Very awesome did a great job took his time explaining stuff was very kind answer questionsread more

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

Matt is fantastic. He got right to work and transferred data from old computer to new computer. All…read morebookmarks files photos are transferred. Matt explained everything he was doing. I will definitely call him again when needed.

My MacBook refused to boot, and troubleshooting like using the boot menu and the "Repair" utility…read moredid nothing. Alan took me right away, and eventually he and his Mac associate managed to recover the entire "Users" file system - all 4 user IDs - much more than I had ever hoped for. And Alan really seems to care about getting his customers up and running and back in business.

After my initial contact, they stated they didn't see my message until after 9pm. They asked if I…read morecould be available for a call at the time or the next day, I informed them they could call and they never did. Haven't heard from them since.

David Gaines of IsupportYou is a very knowledgeable and extremely competent professional. He has…read moretwice come to my home, on both occasions solving computer problems effectively and thoroughly. His rates are fair, and he is patient and courteous, giving clear explanations and advice. I have no reservations about recommending this personable young man to anyone needing help with any computer-related problems.

My wife and I are SO glad we called David of iSupportYou, who is a real pro. My Dell PC desktop was…read morenot booting up properly, and we couldn't figure out what to do. I found David here on Yelp, and he came to our place to fix it. He was not only knowledgeable, he did a great job updating the computer as he fixed the original problem, and was really easy to work with. His nice personality made this otherwise nerve-wracking process easier. And finally, his rate was very reasonable. We cannot recommend iSupportYou highly enough, and are grateful to have David's expertise available the next time we need computer repair. We highly recommend him!

This was my second visit with little hope that they would be able to replace a laptop screen since…read morerepairs usually cost more than a new pc - I was wrong! They work sooooo fast both times my pc was done within an hour which never happens at any other shop. Ever

Andrew was frankly phenomenal. I had my Surface Pro 3 that I paid a lot of money for. Cracked…read morescreen. No longer supported by Microsoft. I wanted him to replace the screen and he ok ffered me a price. He then noticed the frame was bent. I not accepting the obvious at that moment,che told me the price to fix that, but his words were,vdocyou really wanna do that? Not much said, but it was very important to me because he knew the computer wasn't worth the cost to fix. that was invaluable. He has a client forever now.

My computer was making the saddest noises and wouldn't turn on. Normally I have a friend who is my…read moreFixer Of All Things but he's in no condition to help right now. I called Computerland and brought the problem child in. Alex diagnosed the problem right on the spot and in less than 10 minutes I was on my way. He was knowledgeable, friendly and his prices are very fair. The next time my PC acts up again, I already know who to call. Save yourself time and headaches and call Alex first.

waited over a week for them to look at a computer with water damage. never heard back so went in to…read moreget it. can't confirm what they tried to do to fix the computer and when I called, the guy pulled up my report number and repeated exactly what I told them when I dropped it off. it was my fault for dropping it off without a timeline. just took the $90 fee and can't confirm what tests the did to try to fix the problem. computer would most likely still be sitting in their pile if I didn't drop in to get it. first time leaving a yelp review. this place is awful and would not recommend them to anyone.

Took my Chromebook to Dragos for repair. Great experience. Honest and affordable! Will be back…read morewith my old laptop. Recommend!

Once again, Dragos with Computer One Chicago saved the day on house call to solve an emergency…read moresecurity threat. Thank you! Thank YOU! Kudos to you for your swift response, superlative expertise, and professional, kindly help! I wrote a stellar review 2 years ago, and am back at it again forever grateful. This guy is the REAL DEAL, a tech wizard extraordinaire and a great guy!

I went there to get a backup of my Macbook Pro 2021 model which was malfunctioning. I had to…read morepurchase the spare parts and deliver it to the guy who was fixing it myself, which I felt like, was weird. I met the guy a bunch of times during the course of 6 weeks, he was either super polite or super annoyed (probably because I was rushing him to do it faster), which was also weird. My issue was not resolved and I ended up buying $200 worth of spare parts that I could not return. I would not recommend this place.

This is my second time in the last few years to need a fix to my Macbook Pro. The first time I got…read moremy battery replaced and the service was quick and included an internal cleaning. 2 years go by and on Wednesday my laptop was having trouble booting up, Bill had me drop it off that afternoon. It is 8 years old and I was afraid i would be investing some money this weekend, but Bill got it back in top shape very quickly. He had to upgrade the software and found a virus. He installed a different virus detector and had it back to me as good as new. If you have a Macbook . . and you have any issue with your computer, MacTamers is the first place you should call. Pricing is fair. Service and Knowledge outstanding.