We were extremely pleased with the prompt response to our call. We had a toilet flushing and drain…read moreproblem. Dave was very knowledgeable and efficient. He was also very respectful of our home. Always a giant plus in my opinion. Thanks,Dave, for a job well done!

From the owner: ‘Where Honesty and Integrity Come First,’ isn’t just a catchphrase, it’s the guiding principle that…read morefuels every interaction with our customers. As the owner, I am committed to ensuring that these values remain at the core of our operations, enabling us to deliver service that not only meets, but exceeds expectations.

This business has been a Batavia institution for years. They are reasonable, prompt, and know what…read morethey are doing.

From the owner: Batavia Fence Company was founded in 1986 and after decades of serving the community, changed…read moreownership in 2021. Since then, we’ve continued to uphold our commitment to serving property owners throughout Batavia, NY, as well as Genesee County, Orleans County, Wyoming County, parts of Erie County, and Monroe County with exceptional fence installation and repair services while becoming a name the region trusts for all their fencing needs.

I reached out because I had some gas leaks in the basement and needed a quote to have the work…read moredone. I initially got a text very quickly but when I responded asking when someone could come out, I heard nothing back. i even checked in the next day (I know people get busy) and still no response. I know people are busy, but a short reply would have been appreciated. Especially considering what I needed, I did not really want to be inhaling gas fumes any longer than necessary

From the owner: In the vast landscape of the service plumbing industry, our business shines as a beacon of…read morereliability, integrity, and unparalleled customer commitment. What sets us apart is our unwavering dedication to delivering notjust high-quality work, but an exceptional experience from start to finish. We firmly believe in transparency, offering honest, upfront costs without any hidden surprises. But beyond mere transactions, we prioritize building lasting relationships with our customers, always puting their needs first Our ethos revolves around going above and beyond, ensuring that each client feels valued, heard, and cared for. In a market often marred by uncertainty and inconsistency, we stand firm in our promise to provide top-tier service at a fair and reasonable price, making us the trusted choice for all plumbing needs.

The work was for insulation they cover up all of the eve vents . said you do not need them when…read moreask why

They can't fix it the first time Had a plumber leave the gas…read morevalve open and we had to call 911 and evacuate the building.

Easy to set up an appointment online. Good communication. Chris assessed the whole project and…read moresuccessfully came to perfect solutions. Clean work (for such a dirty job) organized professional. Highly recommend.

Have used in past with out issue. Today have full house back up, called hours ago and made…read moreemergency appointment. Appointment between 3-5 today. Very happy with that. they call at 2:30 and inform me the appointment has been moved to next Friday. Like that would be ok with anyone. And then made some statement that discounts offered do not apply. promply hung up and will never call again. The thought of trying to find plumber now at 3 pm. When I called them around 10 am. They stink big time! ron

My shower drain was clogged, I tried draino and it did not resolve the issue. I called this company…read moreand they sent someone out who didn't help. They literally looked at it 5 minutes and said they could not resolve the issue and that they would have to take out the ceiling and all this BS to get to the clog. They also said they don't do finish work if they have to rip out the floor/ ceiling. They never sent me a quote and I resolved the issue myself later by more extensive research on the issue. This company is a scam and should not be used.

Stay away!! Extremely overpriced, forgot to re-attached the house grounding cable so my home was…read moreun-grounded for several days until I figured it out. When I spoke with the owner she really didn't seem to care.

Recently had Anthony renovate our basement and did a great job. He kept us updated throughout the…read moreentire process and was very efficient. Would definitely recommend!

Anthony was quick to respond to my inquiry. He arrived on time for the estimate and advised that he…read morewould send me a quote by the end of the day and could begin the work in "a couple of days". He texted with some follow-up questions, but then said that he should be able to begin working in two to three days. I replied that two would be much better and asked if he could make it two, not three. He texted with some other questions, but didn't respond about starting. I asked again. No answer. I asked again. No answer. Nor did I get the quote. I called the next day, left a VM, and never heard back. Very, very dissatisfied. Some reply, even to say he couldn't take the job, would have been preferable to complete radio silence. Not to mention just plain polite. He lost a repeat customer.

AP plumbing responded very quickly to my call. I had a problem with my toilet on a Friday morning…read moreand I am elderly and disabled and asked for their service as soon as possible. They responded within 4 hours One of their representatives were at my door. My problem was fixed within an hour and I was very happy with the service. I noticed that they probably were a little pricier than I could have gotten if I had inquired around but I wanted it done I wanted it done right and I wanted it done right away and they provided all of that. After paying my bill I read up a little bit more on them and saw that they offered a senior discount. I called and without hesitation I was told they do offer a senior discount and they would be sending me a check. Within 5 days I received the check from them. Overall I would say I am very happy with them.

Dont do emergency calls…read more Have to call in the morning to make an appointment Then you shouldn't be in business then