There needs to be a 0 star option for this company. They SUCK at communicating and never answer i…read morehave called 8 times in the past 3 days and left voicemails as well they have came 2-3 times and the washer is still not fixed and they do not communicate about what they are doing to your appliances

So this place is a joke I tipped 40.00 total after I paid bill in cash, have receipt to prove it…read moreand then send me a message saying I owe when i have receipt paid in full cash... their technicians are trying to push appliances on customers after they come and say no cant be fixed but tell us and send a bunch of text about how they have new ones we can buy! I feel like I was scammed!! Buyer beware! If there was a 0 I would give it in review but not option.

We had Captain Appliance Repair come out to work on our dishwasher. They came by, assessed the…read moreissue, and gave us a fair price. The dishwasher is running like new, and the tech who fixed it was on time and professional. It's not fun when an appliance needs fixing, but these guys made the process easy. Thanks!

Capitain Appliance is wonderful. Truly. Polite, honest and skilled too. Our dryer rollers…read morefailed. They arrived, listened to it for 10 very long, noisy seconds and told us what they thought was broken quoting a more-than-fair price. They got it disassembled without hurting themselves or destroying our tiny excuse for a laundry room and confirmed the problem to be fixed. Once inside the dryer they could have up-sold us many additional parts but didn't. They replaced the rollers, thoroughly cleaned out the Inside and closed it all up.

Responsive, fair prices and quality work! Have used his…read moreservices numerous times and will continue to be our first call.

I have used this company 3 times now and always a pleasant experience…read more All 3 were electrical light replacements with fans. They do great work and are polite and clean up after themselves. I will be using them again in the future. Darlene Corbett

Jerrad and his assistant did fast and thorough work. I had an inoperable water pump on my Samsung…read morewasher.His assistant went straight to work, they are a good team, almost like they were related. From scheduling to service and finally the payment was all smooth and organized. Remarkable company!!!

Appliance Rescue has earned my loyalty like no other company. From my initial call with Michelle…read more(who told me how to be sure I was opening my door to the right person and explored how I could save $ before they visited) to welcoming Jerrod in to quickly diagnose and then repair my dryer issues, I can't imagine using any other provider. Recommend to the highest degree. So impressed with professionalism and without asking, Jerrod explained to me the whys and reasons for repairs and what to look for in future. Good people! Thank you so much for helping us at a stressful time during holidays.

As we write your final review -Roderick, Lilianna (LIPI HVAC) - Action Air is FIXING the existing…read morefurnaces, and adding 2- 5 Ton A/C units. We paid for and have a signed contract for the existing furnaces and a 10 ton A/C unit. Your company refused to complete or refund our money for a 10 ton A/C residential unit. The commercial 3 phase A/C unit that you purchased; will never work in a 1 phase residential area. We emailed you regarding the removal/refund of this unit -and I QUOTE your email " WE DO NOT GIVE REFUNDS" - even when you purchased the wrong equipment - WITH OUR MONEY. Action Air is going to modify the furnaces to meet the manufacturers requirement for return air supply, and install our A/C system. Also, do not make a return comment to say " that you tried to stay within our budget." Our final cost was significantly higher without a working 10 ton A/C unit. We signed a contract for a 1- 10 ton A/C unit. We even said we would accept 1 - 5 ton unit. AFTER, you let us know that it would require MAJOR modifications to our existing system, to install 2- 5 ton units. Again, this was YOUR ERROR. Here we are 6 weeks later - NO email to say you had located a unit, until you got our email saying. We are DONE ! Then amazingly you were "just trying to find the time for the install". NO MORE games ! Perhaps you should find the supplier that Action Air uses. They have located and delivered 2 -5 ton units within 4 days. Oh yes, we are not surprised you will NOT honor your warranty on the heating system you installed. We didn't expect you would- just another broken promise. No MORE Games - We are done.

He gave me a bid for new AC and air handler! When he came he cut gas line and just let it go in…read moreair! He then installed old equipment! Air handler is 10 years old, A/C is 6! I had different contractor tell me how of everything was! The day I told him not to come back he pulled permit 2 weeks after he started! Lines are two small! Electric is in wrong! Thermostat wired wrong! He bypassed my heat pump so it wouldn't even kick on! This is all supposed to be brand new equipment why is he bypassing!!! Awful experience! I want my money back and he can have his 10 year old equipment back! Everything has to be replaced! I am suing him!

Eric came to our home about noon today because water was dripping out of our LG refrigerator and we…read morecalled them to take a look at it. We had completed a manual defrost twice in two weeks and water was still building up under the basket in the bottom of the freezer. Eric came in and got right to work, within 15 minutes. He had all kinds of pieces laying on the floor and he diagnosed it as the drain line being frozen up, not clogged. He was able to get it back together and working again, even less than an hour. part of the problem is we had the temperature set too low. We were very impressed.

My stove started arching, sparking and smoking on a Tuesday night. I sent Duncan a service request…read moreand they called me back early the following morning, during normal business hours. They set me up an appointment for Thursday between 8AM and noon. Fast forward to Thursday, I recived a text message that my technician was on the way at around 830 and he showed up a little after 9. The technician was almost immediately able to diagnose the problem with the stove. He had the part that needed to be replaced in his car and fixed the issues right on the spot. The technician was courteous, knowledgeable, and honest. My stove was working and he was off to his next appointment in less than an hour. I believe the price to be fair and on board with other repair services. I also believe that I could not have gotten my stove repaired any faster. I am glad to have contacted them. They made an inherently stressful situation less stressful.