This business nearly BURNED OUR HOUSE DOWN. We purchased our home in Oct 2019. Our upstairs…read morefurnace began making noise and vibrating. We had a home warranty company come out, and they couldn't determine the issue. Well, a few weeks later our fire alarms went off since there was smoke billowing out of our 1 years olds bedroom. The wiring had apparently begun smoldering. We called out the fire department, and fortunately, the whole home didn't burn down, and our boy didn't suffer smoke inhalation. A minute or two later could have been a tragedy. I have just now looked at our old AC records provided by the Seller. I wanted to see the specs on the system that was installed. The plenum has completely failed and now we have to replace it. What I also found was that this company INSTALLED THE OLD FAN AND BLOWER MOTOR TO REPAIR OUR ATTIC FURNACE. To be clear, the basement unit failed, and they took the used parts (of a 20 year old unit) and installed them into our attic furnace!!!! NEVER hire this incompetent company. I am thinking I just might sue them for negligence. The newly installed unit was shoddy, and the repairs were negligent.

The absolute best. The service was very professional, and he went over and beyond the call of duty,…read moreand the price was extremely reasonable.

Our furnace was old and was on it's last leg. Our air conditioner was also getting and having lots…read moreof issues. Billy came out and looked at both units to make them efficient and safe. Billy is one of the few who can talk in "human" terms when talking about all of the technical elements of what it will need and how much it will cost. He follows up with you to make sure that the service that was done was done right. We have used Billy's team for numerous service calls. I would always recommend!!

Problem was not resolved. My husband ended up fixing it. Called the business to discuss and Billy…read morewas very upset that I had a complaint. Beware!!!

My home warranty company assigned Rashad's to service my AC again. This was the second horrible…read moreexperience. Didn't show up for a scheduled appointment and then ignored my phone calls. The next day Danielle placed me on hold twice for over 30 minutes. Never did return to my calls or reply to text messages the day of my appointment. Then I received a message that my service request was cancelled by Rashad. Rude, unprofessional behavior. My first experience with Rashad's was horrible as well. I have never worked with such a disorganized, unprofessional company. Never again!

From the moment I called and spoke to April to make an appointment for freon for our…read moreair-conditioner to when Rashad came out to fix our air-conditioner they were nothing but pleasant, so helpful and very professional. I have already recommended them to a friend. They responded so fast. Will definitely use them.

Ful-Bro Heating & Air Conditioning replaced our HVAC system in June 2024 but failed to provide the…read more"complimentary one year maintenance" listed in the quotation. In November 2024 the system shut off and had to be reset. In November 2025 the system shut off again due to a loose contact at the thermostat. The business ignored our dispute of the $89 invoice.

If money doesn't matter, this company has skilled technicians and they do good work. I have used…read morethem for over 40 years and bought three complete systems from them without ever questioning a charge. However, this week I called and told them that I had a clogged drain line on one of my air conditioners. They sent a technician who showed up promptly as scheduled and asked which unit and I showed him he opened the line and sucked it out with his shop vac and put it back together and said ok, you are good to go. And he was back in his truck in 15 minutes after arriving. I received a bill for $224. It was broken down to $97 diagnostic fee As second lie was around $127 for CO2 or Nitrogen to blow out the line. Since I knew that no CO2 or Nitrogen was used, I assumed that was a billing error since I have this procedure done at my home in Florida once or twice a year and the charge is normally $79 to $89. I called to report the error but was told that the owner would call me back. He did and he said "No, the bill is correct. That is what everyone in Atlanta charges for clearing a drain line. In fact, we are cheaper than most" I paid the bill, but I also went to the internet to check. I found that the price for that procedure in Atlanta ranged from $75 to $250. Now that I know that they are one of the most expensive companies in Atlanta, I wonder how many thousands of dollars I have been overcharged.

I've been a customer of GB HVAC Services for years, and they've consistently been on time,…read moretrustworthy, and there whenever I've needed them. When my HVAC system recently failed, I obtained quotes from six different companies. GB HVAC not only came in with the best price, but they were also, by far, the most professional throughout the entire process. I did a lot of research before making my decision, and one thing became very clear: the quality of the installation is just as important as the warranty. While some companies advertise 10-year labor warranties, I'd rather work with a company that stands behind its workmanship and does the job right the first time. The installation was flawless. The crew was professional, respectful of my home, and cleaned up so thoroughly that I couldn't even tell they had been there. To top it off, a senior HVAC technician came out afterward to perform a final quality inspection, which gave me even more confidence in my decision. In a market where choosing an HVAC company can feel overwhelming, I can confidently give GB HVAC Services my highest recommendation. Whether you need routine maintenance or a complete system replacement, they're a company you can trust.

Still in love with this business!…read more Brandi and Alex are AMAZING! Despite me being a delinquent on using the plan I signed up for, Brandi patiently follows up with me to try to schedule maintenance checks that my service plan includes. I've never been so happy nor grateful before for signing up for a service plan. Thank you for treating your customers so well. It's truly comforting knowing that there is a company one can rely on for homeowner adventures with heating and air conditioning!

Thank you, Mr. Little for coming to the rescue! Our AC is performing well because of your…read moreexpertise and quick response to our needs. Thank you for providing quality service at reasonable prices. We are grateful!

Mr. Little was exceptionally professional! I am pleased with the services rendered. Mr. Little…read morewas also very informative, explaining everything he was doing step by step. Did I mentioned he came through after 8pm once I returned home from work only to be welcomed with hot air in the summer???? That is awesome! Most companies operate during the typical 8 - 6pm. Needless to say, I will definitely be recommending him to my friends and utilizing him should the need arise! Thank you again Mr. Little! I give you 5 stars and the moon

As most of you know, it is rare that I give a five star rating. But this company, Aaron Plumbing…read morewith headquarters in Suwanee, GA, was probably the most responsive and professional service I've had in a very long time. My water heater decided not to break on Tuesday evening, and I needed someone to come out and see what went wrong. It was roughly around 630 at night when I realized I had no hot water, so I Googled hot water repair services within my community. I called two plumbing services that were "near me" and both services told me I was out of their servicing zone. So I reached out to my neighbor and he gave me Aaron Plumbing's information. Now, but this time it was around 8:30 PM, but I still pick up the phone and gave them a call and a lovely lady answered the phone immediately. Unfortunately, I cannot remember her name, but she was remarkably friendly, efficient, and knowledgeable, and she went ahead and looked at the schedule for Wednesday. She told me that she could have a plumber out to my house between 8am and 12noon and I was excited that she was able to fit me into their very busy schedule. The young man, Tom Page, that came out Wednesday morning was also very kind and efficient. He was able to tell me that my water heater, which was the original to the house, would no longer be working for me, and that I would need a new one. I actually knew that I would need to replace my water heater at some point in time when I bought my home in 2019. But, as always, it's a disappointment even though you know it's going to happen. Tom actually had the correct water heater on hand and within a couple of hours had my water heater completely replaced. You'll see through the pictures below the old unit, and the new unit. When Tom was done with the installation, he walked me through exactly what he had done, he showed me pictures of what had been, and what was now fixed or replaced. We also had a great conversation on how to purge the silt in the bottom of the tank, once a year, to maintain the good health of my brand new water heater. I would certainly recommend Aaron Plumbing to anyone in the northern Cumming area of Georgia, because Dawsonville plumbing and other plumbing facilities located in Cumming, GA do not service my neighborhood.

Needed a leaky water main replaced, 40 feet from meter to the house. The Aaron Quote I got was…read more$4200.00. When I told the tech I had a cheaper quote he started to sound like a used salesman, dropping the price by $400.00. I used another licensed plumber and they replaced the same footage in addition a cutoff was replaced in the garage that was not in Aaron's quote all for $1450.00 with a warranty. So glad I did not get taken by this company, buyer beware. So glad mine was not an emergency so I could shop around.

Hires contractors to do work and collects money from clients and never pays the companies that…read moreACTUALLY completes the work!!! He refuses to pay the 2 invoices and refuses to answer the phone!!! Avoid at all cost!

Please read this complaint, as well as previous complaints on Yelp and sites like the Better…read moreBusiness Bureau and Angie's List before hiring Steve Malone. Once doing so, you'll understand the pattern of deceit Steve employs. To replace my main water line and fix a drainage issue in the backyard, Steve gave us an estimate of $4,100. I'm a first-time homeowner of a few months, and I was too trusting & naïve to ask for a written quote. Steve began his con by charging me $1,500 instead of the stated $150 to assess plumbing issues at the house (Steve's response will be that this is a clerical error on his part.) At the completion of the job, the price increased from $4,100 to $10,000. His reasoning for charging us over 100% of the original price: "rock excavation" and "irrigation repair". I employed a licensed, Master Plumber to estimate the cost and specifics of this job. His estimate was $3,400. When I asked the 3rd party plumber about the cost of unforeseen subterranean rock, he quipped that our house "isn't on Stone Mountain", and that amounts of subterranean granite, as well as irrigation lines, should not increase the original estimate because it is a reasonable and obvious part of the plumbing business. Steve advertises himself as a "Licensed and Independent Plumbing & Heating Contractor". I spoke to the Secretary of State's office and they could not find his license. Furthermore, when asked to provide his license ID number... Steve refused. (Steve recently deleted this claim from his website; however I have a dated screenshot of the previous claim should anyone care to see.) On my invoice, Steve asserted that "parts" for the project cost $4,000 (roughly the price of his original estimate). The 3rd party plumber assured us that the parts for this job couldn't have cost any more than $400. After all the work was done, our irrigation system didn't work. The irrigation service we employed deduced that Steve's sub-contractors had not fixed the irrigation system that Steve charged us over $2,800 to fix. Furthermore, Steve refused to pay the $550 for the irrigation errors that his team caused. At the end of the day, it was my fault to trust Steve Malone. I signed the invoice and payed him... unaware that I was being taken advantage of, and that this plumbing job should have cost a fraction of what we were charged. My goal in writing this review is to make sure that no one else makes the mistake of trusting this man.