I would avoid this auto dealership if I were you. Too bad this site does not have zero stars. Here's my experience with them, and you be the judge:
I was interested in one of their cars that I saw online, and after a couple of unanswered emails I decided to call. Got a fax signal on my first attempt. On my second, left a voice message. Someone calls back an hour later but I wasn't home. My wife talks to the person and explains that we were pre-approved for $900 less than what they were asking for the car that I wanted, that if it was ok to negotiate the price. The guy on the phone told her "no" in a rude tone, very uncharacteristic of someone who is trying to sell you a car. The next morning I receive a call from the dealership, but I was at work already. I return his call and I expressed my interest in the vehicle. I explained to him our situation, but the guy, whoever he is (he didn't bother to introduce himself), flat out told me no from the get-go. I asked for the car's carfax report, and he started going through the details really quickly, like he was in a hurry. I asked him if he could e-mail it to me so I can review it in more detail, and he said that he would give it to me when I buy the car. Really??? The point of a carfax is to assess the car's condition BEFORE you decide to purchase! Then I asked him if it would be alright if we drove over to see the car and discuss the price face to face (I live 2.5 hours away). The guy told me that unless I brought the full amount with me, I would be wasting my trip. I said "Wow, ok." and hung up.
I don't know if this is normal in NY, but other dealerships whom I have done business with in the past have been very open to negotiating price. I also do not know if this was the owner or not, but my experience was very negative. I can't fathom how this business is still open, given this guy's shady, arrogant attitude and his unwillingness to negotiate with potential customers. In this internet age, word of mouth and social media are powerful allies, and this guy just doesn't get it. Hate to write this bad review, but it's the honest truth of my experience calling this place.
Like I said, avoid. read more