Had a great experience w/ Reliable. James came over and patiently explained the problem and…read moreanswered all questions we had. We still have additional work that needs to be completed and are confident Reliable Plumbing will get the job done correctly.

Pay attention and ask for a printout/email of what you're signing in the "pre-work agreement." I…read morelearned this the hard way. I called them for a hydro-jetting job (roots removed before without issue) turned into them breaking my pipe, getting the jet stuck, cutting the hose, and leaving the jet in the broken pipe. I was then invoiced with a multi-paragraph disclaimer describing the damage they caused, with my signature under it -- language that was not on prior invoices. They had camera-scoped the line and noted no issues beforehand. I do understand there could have been preexisting issues and tried to contact them to resolve. The company will not respond or attempt to resolve. Very disappointing and very dishonest.

Medina City told me the loud noises I heard was from my pressure reducing valve and it needed…read morereplacing. I called for estimates and Steve called me back within 10 minutes. He asked for pictures, which I texted to him, and gave me an estimate that beat the 3 other estimates I had. He told me he could come out to replace the valve in about an hour. He made that deadline and replaced the valve and put in a pressure gauge. The work was done in about 30-40 minutes and he showed me how to use the pressure regulator and he cleaned everything up before he left.

From the owner: Nemec Remodeling and Plumbing is your local plumbing and remodeling specialist. We have been…read moreproviding honest, ultra-high quality services for over 30 years. When you think plumbing and remodeling, think Nemec. Referrals are our main source of business. Happy and satisfied customers recommend us to their friends and family all the time. We are proud of our reputation and we feel it has been earned. We are also happy that we can help you feel good knowing that you are working with a reputable company that stands behind its workmanship and services. We do same day service’s for those in unforeseen circumstances that require immediate attention to get you back to your normal day." Call Us Now, We Are Your Plumbing and Remodeling Solution

Called them because my ac unit wasn't running properly. The son came & was very honest. I just had…read morea small part that needed replaced outside. Prices were reasonable. I am keeping them on hand for any other issues that arise.

Very professional, returned calls promptly, great communication. Overall service is something he…read moreand his son are known for. Did some minor plumbing work, but do have them do my AC/furance semi-annual system checks.

I would leave no stars if I could! I was billed over $400 and no repair was made. They showed…read morecamera "evidence" of a broken pipe under the concrete in the basement. To make the repair, they wanted $8,826.21 UP FRONT and they would return in a couple of days to start the work. Fortunately, we had the good sense to let them know we would be getting a second opinion/estimate due to the huge quote they provided. Ultimately, the company we contacted came out, located the blockage and charged us $375. This Roto-Rooter is either entirely incompetent or a scam. There was both a technician and a supervisor (was called to assist the tech) involved. Pat, from the company, responded to my review on another site. I emailed her directly and crickets. The person I left the voicemail for a week ago (corporate office phone), also crickets. Next review I will post on BBB.

They will give you terrible time estimates and continuously cancel your appointments for 2 daysread more

JD takes good care of our heating and cooling systems. Joshua O. visited today to make sure things…read morewere running smoothly for our furnace and explained everything he did before leaving. Very thorough, skilled and professional! Thanks for always providing us with experts and fair prices!

We've been customers of J.D. Indoor Comfort for years. We highly recommend them. At times when…read moresomething has gone wrong with our furnace, they've been there right away, doing what needed to be done. Our furnace and AC systems work well, though, because they check each once a year: AC in Spring, furnace in Fall. Those visits give us confidence that all's well, as well as giving us the chance to check-in with the service providers, who are always prompt, polite, and helpful.

Raymond did a faulty job installing my water heater. We had a solder joint pop several gallons of…read morewater a minute was pouring all over our basement. Fortunately it was making so much noise and I happened to be home that not too much damage was cause. However I was concerned about a fire hazard as the gas burner was still going as the water left in the tank and it was starting to boil off and was sending steam all over the place. I called Raymond for immediate help as I needed to figure how to shut everything off When I called, rather than helping I was told someone would come in 4 or 5 hours. Even when I explained I needed immediate help to shut everything down and turn off the valves Raymond could not help and told me to call someone else. Fortunately I was able to find another Plummer who walked me through shutdown and I was able to save my basement from flooding. Later I called back to see if Raymond would come out and look at their faulty work and repair. Raymond said they would not come out. We had someone else fix up their mistakes. In the end we came out okay but it could have be a disaster and it is clear thar Raymond has no interest in standing behind their work. We had used them for all or heating, cooling and plumbing for over 10 years but never again. Beware of these guys and use someone else! Here are photos of their poor work!

I called them in evening to see if they would service our central air unit and told them we didn't…read moreneed any service before 7:30am next day which I thought oh they will call by 9am next day. We received no call from them until days later. I'm sure they are a great company, but they need better customer service I ended up going with E.H. Roberts.