Driving down to Richmond from Eureka my car died don't know why yet I called AAA and they quickly sent someone from T and T towing the gentleman was named Ryan if I could give him six stars I would soon as he got on the phone with me I felt relieved knowing I was in good hands he showed up promptly and quickly we had a great conversation all the way back home I felt really bad for the guy that he had to go all the way back but it sure was a savior to me. Keep up the great work you guys Ryan you're awesome read more

I think that this is a scam outfit. I just called the business to request a receipt for a charge in Willits CA for a flat tire change and the woman who answered said she didn't have a man named Keith working for her, she was very rude, and would not listen to what I had to say. DO NOT CALL THIS TOW COMPANY IF YOU CAN AVOID IT!!! There is something very fishy about how they do business. read more

I came out of my hotel with a flat tire. I called AAA and they sent me T and T Towing. The gentlemen showed up quick and was very friendly. He put on the spare in less than 10 minutes and gave me some options where to get my tire fixed. I got my daughter to her conference on time. Thank you!! read more

Thank you so much Brett from TNT Towing, super nice guy and treated my jeep with care after hitting a deer. Before reaching me, he had been working a major recovery by himself. TNT have an awesome driver in Brett. Thank you TNT, your driver's I have encountered every time have been very nice and knowledgeable. read more

T and T Towing - Towing Near Me - Willits, California

If I could give it less stars I would. They totally lie and rip you off. The lady who works there over charges for what she can. They made it such a pain in the ass. They try to make it hard to get your car out. They lied about the original charge $2800. Then put a lien on my truck which came out to being $3500. Totally bs. read more

The woman that works at tnt towing was rude and no help at all. She also stated and I quote "we can charge whatever we want" when she was asked what the going rate is or daily charges were! read more

Sitting here waiting for 2 hours for a tow truck, driver shows up says he "needs gas" gets gas and blows by us as if we weren't there, doesn't answer the phone until we call from a different number. Was literally going to leave us there without an explanation. Avoid these bums. read more

T and T Towing 277 N. Lenore Avenue Willits, California 95490 July 9, 2023 Just to let you know the appreciation we have for your service on Friday, July 7, 2023 at 12:30pm! We met our most excellent driver in the parking lot at 166 Main Street in Willits, and he loaded our Toyota Prius on the truck and advised us the best place to haul our sorry situation was to Thurston Auto Plaza in Ukiah. I wish I had written down his name, as my phone erased it. His name began with the letter J and he was most pleasant and very competent. The suggestions he offered made a large difference in getting our car repaired and back on the road home the same day. Please thank him for us and let him know once again how much we are grateful for such excellent service. Kent and Linda Wrede Fortuna, California 95540 read more

After being stranded overnight due to a broken down vehicle and the unhelpful AAA roadside customer service folks, I tried again the next morning and was dispatched a truck from T and T Towing. I was contacted by their dispatcher and was told the owner would be picking me up. Approximately ten minutes later, in pulled Wayne, owner of T and T Towing. The prior day was full of obstacles when it came to getting my vehicle back to Sacramento. Wayne rolled in like the cavalry and towed me home with no issues. I'm not one to chat up strangers ordinarily, but Wayne and I had some great chats on our three hour ride back home. I was traveling alone and am generally hesitant of most men, but never once felt unsafe or uncomfortable at any time during my travels with Wayne. Thank you again Wayne and crew at T and T for helping me get home and for treating me with such kindness! In a world where customer service often falls short, T and T Towing appears to take pride in the care of their customers. read more

I have used them a couple of times. Once to change a flat tire when I was late to work. The guy was professional and very fast. I have used them to tow a vehicle also. They were forthcoming with the arrival time and gave me great service. read more

Mixed reviews because the TnT man who towed my car after 12 hours at the side of the road waiting for Cloverdale Tow was awesome! and the TnT woman who towed my car to TnT Repair shop a few days later was awesome! Note: Each town along 101 'claims' their tow service location and lock themselves in to a request, but don't respond sometimes for hours. They tell you an arrival time and fail repeatedly. They tell you to just leave your car at the side of the road and they'll get to it... further problem is if you are NOT a AAA member and a AAA call comes in, they get tow priority! Also, they told me after they have worked their 8 hours in a 12 hour shift, the service just waits. My main concern with wildly fluctuating cost in a 12 hr period. Also, TnT's front office and answering service protocol is not responsible or transparent. To date, office staff have promised receipts with no follow through - even after 4 reminders read more

T and T towing are the worst!!! Will NEVER USE THEM! Spent 7 hours trying to get a car towed thru them per AAA. Finally called Willits Tire Augie was there in 15 minutes and we were on our way. Thank you Augie your the best!! And Willits Tire will be requested by us EVERY time!!! We were in a sad situation and trying to take care of business but Marcie the dispatcher at T and T was a bitch, no compassion or interest in helping us at all. I think AAA should pull their contract. They are not worthy. CALL WILLITS TIRE FOR EVERYTHING! Do not use T and T they are liars and underhanded!!! Willits Tire are kind, professional, caring and go out of their way to ensure you're needs are met. Thank you Augie read more

They sent me a bill for $320 for a car I have not owned for over 2 years. If they would bother to take two seconds to read down the sale history from the DMV they could see that the car has been bought and sold twice since me. But as long as they can get there money they don't care if they are running a con. read more

My car broke down on the side of the highway between Willits & Ukiah in June. I got picked up by a driver who claimed his step dad owned the yard and towing company. I needed to get up to Fortuna. The driver who picked me up was called to switch with another guy I believe named Jimmy. He was upset about it, unprofessional and cursing. We waiting in willits at the gas station for at least an hour waiting for him to call AAA and his secretary at the call center trying to convince them for him to take the tow. It was there that he became aggressively creepy asking if I wanted a "foot massage" and making up stories about how he took massage school classes. I said no. Then We then drove to the yard where we were going to switch tow trucks and drivers (thankfully) to bigger guy Jimmy. It was while we were waiting for Jimmy, that the driver that had originally loaded my car proceeded to ask me out, ask me personal questions about what I was doing during the summer, and asked for my number. Again I said no but thank you for the tow. Jimmy pulled up and I went to get into the other truck while the guys were loading my car. Jimmy drove me the longer distance up to Fortuna and thankfully was normal. The only time he spoke to me was when he asked if I needed to stop for the restroom. You get into a tow truck for safety and help. Super creepy, unprofessional and harassing! read more

Worst tow company ever!! T and T was contracted out by AAA and it took them 7 days to deliver my car. Marcy is dishonest, strong arms clients, and provides terrible customer service. I recommend that you ask AAA to contract out to a different company. read more

Imagine a situation - your car breaks down on the road. You have an AAA card in your pocket and you naively call right there. Yes, they answer, the tow truck will arrive, but it depends on the tow truck driver to take you on board or not, and so- here we go, long-awaited, welcome, came and hitched your broken bucket, but I don't take passengers, the tow truck driver categorically declares. Get to your home or to the nearest safe place yourself, however you want. And the driver does not care that pedestrians on the freeway are prohibited and the first police officer will issue you a fine, and walking on the freeway is generally very dangerous. None of this worries either the tow truck driver , or the tow company, or your insurance company. Yesterday we were thrown by the driver of the T and T towing company, a tow truck right in the middle of nothing, said -good luck, and left. And he didn't care that the driver was an elderly disabled person and a veteran. The main thing for him was to earn his big bucks, and the disabled veteran would somehow get there on his own, or he won't get there. read more

My daughter was stuck on the side of the 101 with a flat tire after running over rocks covering the road from a recent rock slide. This tow truck company arrived quickly, changed her tire and got her back on the road. read more

I was driving with my dog when my car broke down in 100 degree weather. T&T Towing arrived in 15 minutes. The driver was polite, respectful and very considerate! I was two hours down the road before the other local tow company called and said they had just arrived. I am extremely grateful to T&T Towing for their speedy support when I needed it! read more

This towing company was called by AAA as I am in Ukiah waiting for them. So far the wait time has been 2 1/2 hours. T &T Towing said it would only be 1 hour. Very disappointed to say the least. At this point I would not recommend using this company. Time is passing and they still are not here. read more

I called AAA last night to see if they can pull me out of the mud. Thankfully John Parker showed up. He informed me that I was too far off the road and he can't drive into the mud lest he gets stuck just like I did. So he said he will go back down to ukiah to get more chains and cables to see if I can be helped. At this point I knew I will be in the mud until summer. But he did call back and he did return. He used shovels, winches, cables to pull me out. It was super difficult endeavor and I gave up hope several times. But John never gave up and did pull the Range Rover out of the mud. So much effort was put into it and I believe if anyone else had shown up instead of John I'd be still in the mud until summer. Many thanks. read more

T and T Towing - Towing Near Me - Willits, California

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I never thought I would have something nice to say about a towing company, but I was wrong! Dude today looked out for me and my hubby like we were family. The scary situation of being stuck so close to the highway and around a sharp curve was no problem for our brave savior. The response was quick and he had a good automotive place to take us to when we had no idea where to go. We felt safe and reassured that we were in good hands. read more

I was so pleased with this company, after winching my car out of the ravine and successfully towing it to their lot, they also helped us navigate through the insurance paperwork!!! So grateful for all your help and being on it even though it was right before and at opening. read more

John and his towing rig showed up at the RV park we were stalled in and quickly pulled us out and delivered our camper to Alliance Automotive. He was fast, pleasant and reassuring. John is a skilled driver and a very nice man. We were lucky. read more

I called AAA to get a tire change on my vehicle parked in my driveway. What a nightmare! This garage arrived in a huge flatbed. To drive up our driveway a vehicle must be 15 feet max. They did a u turn and left. I called again and this same garage was called. This time a woman from the garage called me and said I needed to "roll my CRV down the driveway" for them to change the tire!! She said that they only have that huge flat bed vehicle. If I didn't agree to do that she would inform AAA that I had an inaccessible location and don't qualify for AAA service! It took a long time on the phone with AAA explaining before the same garage was called again ( Even though I repeatedly requested that a different service station be called). I was told the garage wanted me to sign a waiver in case they cause damage to my driveway getting their vehicle up my driveway. I said no. They showed up again and the guy barely acknowledged my presence and walked up the drive with a jack to my car and changed the tire. He wanted me to remove and replace the zipper cover to the spare ( due to liability issue ) and had no air to check the tire air and fill the tire if needed. Really??? AAA informed me that they are the ONLY tow garage they have in Willits and Ukiah. read more

Kyle was very professional and a pleasure to work with. He took great care in loading and unloading my wife's 2017 Honda Civic Sport. I road with him from Brooktrails (Willits,Ca) to Santa Rosa, Ca. Nice to meet you Kyle! read more

Great Service, short wait on a Friday night. John was Friendly and Very Helpful. Towed truck to auto shop that did not have a drop box for my key. He offered to stop by Monday morning and drop key off for me. By the time I called first thing Monday Morning, the key had already been dropped off. Thank You! read more

The guy that picked me up was rude and had no customer service skills whatsoever.. not like I expected any from a tow truck driver anyways.... I guess that's the service you provide when your the bosses son (eye roll) however, they are the only triple a certified tow in the area so apparently they were my only option. I'm a younger girl in the area for work (construction) and I was 163 miles from home. Luckily my alternator decided to go out right outside of Ukiah so he was quick arriving but then complained about how would love to drive me all the way home if I had the membership card holder here with me (I get it, laws and what not) but he woke up at 3 in the morning to "only get about 15 dollars for this call" okay... sorrry my car decided to die in the middle of the road, I didn't plan on it either. He then dropped me off in front of the mechanics shop knowing I didn't have the money to get it fixed or towed anywhere without my dads membership. (I used mine to get it there) and told me they've "broken the law too many times doing that and just got in trouble last week for it" likely story but when the very first thing out of his mouth is "it's not that I don't want to drive you there, BUT" and then continually keeps bringing it up my only option is to believe you really just didn't want to do your job, even when I said I could have my dad pay for it. So instead without any hesitation decided and knowingly dropped a young girl off alone at this mechanics shop in the middle of the night with no place to stay and no money to fix it and was on his merry way back home to rest peacefully. Thanks guys! What a stand up guy to represent your business. read more

I was in an accident involving the front end of my car. It was towed from Main St Willits to T and T Storage. The tow truck driver and tow the night of the accident that happened at 8:30 was great. The next day I went to their storage yard and first of all the driver had not left my paperwork there with my car so I had to wait until that was done although I had my I.d. in hand. Second of all after waiting for paperwork to be finished I'm then told the driver also still had my keys and was out Sherwood Rd on a call so then I had to wait for my keys. I finally get paperwork and keys then get out to my car which has front end damage only and see claw marks from their guard dogs down my passenger door in several places. If my car is considered totalled the claw marks won't matter but if not my car that I bought brand new in 2007 has never had brushes on the paint. Only handwashed or laser wash. read more