My daughter and I went In. I got a pedicure. Came out really nice!! And my daughter got acrylic nails and they looked so natural. Would definitely recommend. Place was clean and very professional read more

I had my a manicure and polished I brought my own polish . I had my toes polished only with my polish I brought with me. THEY CHARGED ME $52.00. No I didn't leave a tip the man who polished my nails was very RUDE read more

Got my nails done by Tracy. She did an amazing job and I felt very welcomed by her. She took her time and made sure I liked everything as she was going. The lady who was doing my friends nails even did her toenails before they closed (we had honestly lost track of time and didn't realize they were about to close), but even then we still felt very welcomed. They even opened up a chair for me to sit next to her so I could get a little massage while waiting. A lot of times, people sit in silence when getting their nails done which is also fine but Tracy was very friendly and easy to talk to. Enjoyed the whole experience! read more

T H Nails & Spa - Ombre nails - Nail Salons Near Me - Jacksonville, North Carolina

I have been a returning customer of T&H Nails for a few years now, it is hard to find a great shop and nail technician who understands and meets my needs. I have very brittle nails and need something without tips to keep my nails looking good, I prefer liquid gel because it does last longer and does not lift, chip, or break easily. I work with my hands and can be rough on my nails, but the liquid gel holds up very well. Amy is very talented and friendly, she takes great care of me and my daughter. I highly recommend this shop and my favorite nail technician, you can find her on IG @amiirothstein. You will be pleased with her work. read more

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My 15 yr old daughter requested a full set in white and a pink star design. she had to request several times that the tech fix issues like thinning out the very bulky acrylic, straightening the nail, and evening out the texture, cleaning up the "legs" of polish that ran onto her skin and shaping the nail and making the star look like a star. It was like it was the first time she did a set. My daughter is introverted never speaks up - bc she's painfully anxious- but it's something we've been working on. each time my daughter requested a correction she asked with her manners and calmly- never got upset, even apologized for having to ask. The tech got angry with my 15 year old daughter and aggressively started taking her nails off. she began raising her voice saying that she was too difficult and she was not going work on her. my daughter tried to calmly speak to the lady and apologized again for asking for some corrections. The tech began yelling AT my daughter- a minor - and continued to run her mouth when I stepped in to end that behavior. As she walked out of the salon she said she didn't care if we came back or not bc it's not her business. Absolutely unprofessional and just disrespectful. My daughter was Shaking so badly and so anxious after the incident. Another tech came to speak to my daughter and look at her nails - the tech doing my pedicure did apologize after several minutes and offered to fix them. They ended up having to completely redo them- so we were here twice as long. But they were kind and did a much better job. I'm giving a 3 stars bc despite the horrible service by the tech, the pedicure I received was good. the tech I Interacted with was kind and very professional and they did fix my daughters nails. just be wary of the 4th chair on the left (not counting the first chair nearest the registe. read more

Me and my friend went into this salon and was really sweet and then I started noticing the acrylic was super thin like my natural nail that's it and I was too scared to say anything to the lady doing my nails so my friend said something too hers and she just said "hey ma'am my friends nails are super think could she thicken them" and the lady said "what does that have to do with your nails and then I said she was trying to explain because I was too scared to say something and she started clipping mine and my friends off and we asked her what she was doing and she said taking them off I want you gone and we said no we would pay for them it was fine but they wouldn't let go of our hands and continued to clip them off then slammed our hand down and we left read more

T H Nails & Spa - Nail Salons Near Me - Jacksonville, North Carolina

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I have been happy in the past with this salon. However the last time I was there I got the same service as the person I went with and was charged more. The sad thing is my nails look terrible. Unfortunately I waited a week to say something and they would not even look at my nails so they could fix them Everything is expensive so when you pay for a service it needs to be done properly. I would have been fine if they would have offered to fix there mistake. read more

I totally forgot my nail techs name but her sister runs the place and I don't normally take the time to write reviews but my experience here today was amazing! I walked in for a set of French tips that came out looking amazing! She gave me the perfect length since I'm Active Duty Military, she was very friendly and interactive with me which I loved, and she really took her time to make my nails looks great. I also got a pedicure with her and I loved the massage she gave my legs! I feel like a brand new person ‍ I will most definitely be returning for my fill and biweekly pedicure. read more

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It's not the greatest nor the worst but pricey for the results uneven all around maybe it was just the lady I got but no I wouldn't go back here Edit: it's been about 17 days no lifting so that's a plus! They just gotta work on their form. read more

$27 for a regular old pedicure. The massage lasted two minutes on each foot. For sure very far from a spa. I was never offered a drink. And holy crap, I love to be warm, but the place is smoldering hot. I literally have back sweat from sitting in the chair it was so hot. The good is that I walked in and was immediately sat. The truth is, I will never be back. read more

WOULDN'T SERVICE A VET WITH SERVICE DOG. Went in and the moment I entered the lady told me that NONE of their technicians were comfortable working with me because I had my service dog with me. I told them they weren't allowed to deny me service due to her presence and they still told me that they couldn't help me. read more

Super disappointed with my experience here. I had to keep asking them to fix the shape of my nails and they still aren't even, which just made them shorter. The paint job isn't even good because I had to ask for a third coat so I couldn't see through the polish. They only had one person who could do a design and she wasn't very good. I even asked her to do the matte on my nails first so the gold could stay shiny and she said it would be fine but sure enough, the gold is dark and dingy. The dots weren't even and the lines were crooked. They knew I was unhappy with it and they didn't even ask if they could fix it. On top of that, it was more expensive than most places I've been around here. read more

T H Nails & Spa - Nail Salons Near Me - Jacksonville, North Carolina

If I could give this place zero stars I would. I came here to get my nails done for my brother's wedding and I gave them my inspiration picture and she said she could do it. She started my nails and then just cut them without asking me what length I wanted, I told her that I did not want my nails that short and she said " Oh well I already started I can't redo them." I was very confused because I am a nail tech and I always ask what length before cutting the nails and she could have easily taken the tips off and done them again to get to my desired length. She continued my nails but she was mad because I told her to redo them, she ended wanting to do my nails supper thick so I ended up getting a different nail tech. My nails were chunky. I do not recommend, very bad vibes overall. They also use the same nail file, cuticle cutter,for everyone which is very unsanitary. They were also talking bad about me while doing my nails which I don't mind but they could have atleast waited till I left to talk bad about me. Very unprofessional and extremely rude! read more

I didn't get the girls name who did my nails but I think I found who I want to come back to for now on. I've been here two years without a person I love and I'm so happy I came back. Thank you so much! read more

Kept pushing stuff I didn't want and made my nails look so bad it made me wanna cry and they were overall rude.

I love this place !! Best nail place in Jacksonville, Lily is amazing , your my girl !! I really like the care they take with customers . read more

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For my daughter's birthday she wanted to get her nails done So I took her, my mother and myself to T H Nails for pedicures and for gel nail fills for myself and my daughter. Our pedicures turned out nice, no concerns there except the cost, $45 for a basic pedicure with gel polish. while I was getting my nails done the tech kept saying how short my nails were so we decided to do a full set of liquid gel nails. While she was putting in the tips, I mentioned the pinky tip was crooked. She told me it would be fine when it was finished. when She as cutting my newly put on tips she asked how I wanted them and I said shorter but when she cut the tips down, they were down to my actual nail. She finished the job and we left. My daughters nails were beautifu and natural looking. My nails were stubby, thick and uneven and the pinky was still crooked. I had expressed my concerns during getting my nails done. When I was complaining to my daughter about how bad they were, she didnt believe me that they were that bad, took my hand and started examining my nails and laughed! The sides weren't completely painted some were thicker than others, and the way were crooked! we Walked back into the salon and spoke to the lady who owns the shop. i told here I wasn't happy with my nails and she very loudly said "I will take them off for you and you can go somewhere else. I'll refund your money". I had just wanted them fixed. While taking off my nails, roughly, when told me it was up to me to tell the tech if I wanted thick or thin nails, which I had, and I pointed out that in addition to them being thick, the sides were not painted and they were crooked. She said to go somewhere else. I was shocked, embarrassed and upset. I will NEVER go back to her shop and be treated so rudely! read more

I sincerely never go so far as to not tip or leave a review, but I feel as though the issues I had at my visit today were completely avoidable. When I walk in I'm asked what I'm wanting done only to be interrupted and told "no, no do this instead" repeatedly. All I was wanting was white dip nails but the tech kept pushing saying "no". ?? This was pretty annoying honestly as it was like they just didn't want to do the dip nails I was asking for. Not to mention, the sides of my nail beds are so sore and raw from using a low grit file so much it was making my fingers throb. The manicure service took forever and was still pretty sloppy. Then, onto my pedicure they insist on putting acrylic on my big toe which is fine, but proceeds to cut my toe from filing so much... there was a little blood from the cut and when I asked them about it they made it seem like it was my fault. This is like the third nail salon I've tried and I'm honestly just giving up. I cannot wait to go back to my hometown where I have my tried and true nail salon lol. 3/5 wouldn't recommend, but giving 3 because my pedicure came out okay. read more

Rushed through my toes and refused to fix my nails, I asked them to use a new file for me for sanitary purposes and the lady laughed and said no or I would be charged extra when I said that was ridiculous but fine she started being rough with my nails and cutting me. I asked her to stop when she kept cutting me. read more

T H Nails & Spa - Bad nails - Nail Salons Near Me - Jacksonville, North Carolina

Wow can I even review with 0 star?? I wish I could! My friend went to this place to get her nails done (acrylic). First of all her nails looked terrible! Acrylics are supposed to last at least 3-4 weeks and you can just do fills after! But nope on the 4th day, 2 nails already fell off lol. The shape looked bad may I add, they were so thick and to make it so much worse they cut her fingers several times like they were mad or something! And when she came back and tried to have them fix it, they threatened her to call the cops if she doesn't leave. Very rude and unprofessional employees in this place. I don't get why this place is still operational since so many bad reviews from Google and Yelp. DO NOT GO HERE, SAVE YOUR TIME AND MONEY!! read more

My sister came here today to get her nails done and she's been coming here for a while since her place closed due to covid. Well today she had to bring her 11 month old daughter with her because it was her only day off and her babysitter was unavailable and her family lives up north. In the middle of her getting her nails done her daughter starts making noises and babbling like any other 11 month old child would. Well the nail tech turned around and said "you need to find a babysitter or next time come alone because people come here to relax". I'm sorry but this is poor customer service. You never know somebody's situation and why they can't get childcare. I get that people go to relax but it's not right to make a comment like that to a PAYING customer. If you prefer that kids are not allowed in your salon then make it noted with a sign on the door. She felt embarrassed after this like she did something wrong when she just wanted some time to make herself feel good. This salon just lost a paying customer. Learn some respect. read more

Had my nails done today by Ivana and she is the *best* !! My nails came out looking like they suddenly grew half an inch... So natural. and I had basically no nails when I walked in there... I got the gel but I can tell that she could work magic with just plain old basic acrylic. She shaped them perfectly to my fingers, nice and thin, and sloped down ( not that "lifted" look that You tend to get when your natural nails are not long enough.) HIGHLY recommend. read more

T H Nails & Spa - Gel with ombré powder. - Nail Salons Near Me - Jacksonville, North Carolina

This place is a complete rip off. While yes, they are amazing at doing nails.. they don't last. Ever since I started going there, the nail polish gets a brown spots on it. Before I thought it was something I was doing, but it kept happening so I knew it wasn't something on my end. On Saturday I got a V-shaped French manicure on almond shaped nails that cost me $90!!! And the spots appeared two days ago. When I called To complain, they said I have to pay an EXTRA $5 to have some type of top coat put on to stop the brown dots from appearing. My $90 should very much be covering that. I will not be going here anymore and do not suggest for anyone to go here. Expensive for NOTHING!!! I am gonna get press on nails like I used too, they look just as good and like real nails!! read more

The employees were rude and had absolutely no customer service skills. I was crying silently behind my mask because they were so mean to me. What was supposed to be a pampering experience was awful. read more

I have been here several times, with varying results from good to bad. Today, I would like to report my experience from January 18, 2017. I was there for a pedicure, and my 4 year old daughter was getting polish on her fingernails. After my daughters polish was done, she was physically picked up by the manicurist and brought to the area with the ultraviolet lights to dry. She had her hands under the dryer, she is not wriggly or unruly, she sat there calmly, but she is a child and things can happen. I did not realize the lights under the dryer were so hot they could burn her arm, and was not made aware of that by the staff or any signage posted. After we paid, I noticed her arm had a significant size burn on it. I did not make a big deal about it because I didn't know the degree or cause of the burn and it wasn't immediately bothering her. However, later in the day, blisters started to form and it was uncomfortable for her. I called the T H Nails back to say maybe there was a defective light or malfunction, because why else would they have lights so intense they would burn a person, let alone put a small child under them without notifying a parent of this risk? The man I spoke to said there was nothing wrong with the machine, that the lights are hot and if they are touched they can burn a person, even an adult. Rudely insinuating that I should have known that and therefore taking no responsibility and giving no apology. I asked for a refund, which he said he would do for my daughters nails ($5), proceeded to put me on hold without saying anything, and hung up. It's been a week, and no refund was given. Not that giving me a refund of $5 covers the cost of taking my daughter to the ER to treat a 2nd degree burn... So to sum things up, I will never be going to this nail salon again and urge you not to bring your children here. They do not care about their clients well being and couldn't even offer up a simple apology or sympathy, and I feel like that is a completely unacceptable business practice. read more

T H Nails & Spa - Burn my 4 year old daughter received from the drying area. 1/18/2017 - Nail Salons Near Me - Jacksonville, North Carolina

Love this salon! Everyone is friendly, the prices are great, and the service is fast. I can walk-in and be out with fresh nails in under 2 hours! read more

Took my sister here today for a manicure. We both opted for a regular manicure with just clear polish. The technician who worked with me was pleasant, did a good job, lotion and massage on my hands and forearms. The technician who worked on my sister, didn't even acknowledge her, filed and cleaned her cuticles. No lotion, no arm massage and she made her leave her table (all within 15 minutes). She charged her $5 more. It was terrible. I asked why the difference in charges, and the lady just said that is what she charges. I will not go back, posted amount was for a certain amount, and the technician charged her more for less of a service. Very disappointed. read more

Terrible. Came in for ombré and left with three cuts on my fingers from the tech filing my nails and not paying attention. They were thick and i looked ridiculous. read more

The salon was clean and the staff was friendly. However, my manicure was a joke. I just wanted acrylic French tips. The lady cut up my cuticles bad and almost all my fingers were bleeding. I had nail polish stuck on my skin. She tried to wipe it off and clean it but mostly just made it worse because she sprayed alcohol on my bleeding cuticles. The tips were smeary looking and the top coat didn't look or feel smooth. My manicure lasted about 3 days before the top layer started peeling off ( I've never had that happen) and they cracked then too. I don't think I'll be going back anytime soon. read more

T H Nails & Spa - Nail Salons Near Me - Jacksonville, North Carolina

I've never experienced something so nice go to shit so fast. I enjoyed getting my nails done at this place until the one time I made an appointment only to drive across town and be told the last went home for the day. I didn't receive a phone call or anything. So, I asked who else could do my nails. Apparently, she's the only one in the shop that can do gel pink & white. So, the next time I do have her, I change to acrylic pink and white, since she says, "anyone can do, if I'm not here!" Here I am today & she is not taking appointments, meanwhile there are 4 people sit around doing nothing, but no one in the shop can do acrylic pink and white...so I am told! BULLSHIT! They are actually overpriced for the job they do, but my daughter liked her nail tech, so I kept coming here. Never again. If I could leave this review with no stars, I would. read more

I went in originally for a gel pedicure and wanted gel on my finger nails too the lady doing my nails began to do services I didn't want to begin with, just to make an extra dollar off of me. The experience was awful and I cried when leaving which has never happened to me and I like trying new places... my fingers are peeling and the nails are awful and after telling the lady I didn't want acrylic she told me "acrylic is better". Which I knew what I wanted and she still continued to do acrylic. I was very unhappy and wouldn't recommend this place to anyone. read more

This place USED to be great now not at all. The ladies that work there seemed genuinely annoyed at doing anything they have become very very sloppy and rush through my pedicure. Today I went there and the lady that sits up front came and started the water for my pedicure she put no soap in the tank and just left it running eventually I asked is it ready and she said yeah put your feet in, the water was lukewarm almost cold. The lady who did my pedicure was ok but seem in a hurry. For the money they are just not worth it anymore far and away too many BETTER salons to choose from in the area read more

Came in at 11:50 with no one waiting in front of me, just others waiting for the guests already in chairs. I was told to sign in and to wait and that that wait would be 10-15 minutes. Chuckling to myself I knew it would probably be a little more of a wait (assumed 30) because all ladies looked as if they just started a service. After 45 minutes pass, 2 ladies that came in after we're getting serviced, so that prompted me to note mentally that next time I should probably schedule an appointment even though I was the only waiting without. After an additional 20 minutes of wait, the same lady that originally quoted me a wait time, came over and asked what service I was waiting for. Okay, whatever. At this point, I'm irritated because who wouldn't be after waiting an hour. No apology or anything. Once she did get started the service was decent and she was very friendly I will give them that, but that's really all I have. My nails were finished with spacing in between as if they've already been done for a few days (as pictured) If I do give them another shot, I'll make sure to have an appointment first and not have high expectations. read more

T H Nails & Spa - Nail Salons Near Me - Jacksonville, North Carolina

Nice shop but it felt rushed and overpriced for what I received. The technicians seemed hurried and annoyed at my services. My basic manicure is already peeling really bad the day after. Normally I'd go back but I dont know if it'd make much of a difference. I'd rather go somewhere else next time. read more

T H Nails & Spa - 24 hrs later. - Nail Salons Near Me - Jacksonville, North Carolina

I've been coming here for 4 years. One of the owners talked me into getting liquid gel nails last week, claiming they would last longer. First, they really hurt like hell to get as they get extremely hot under the uv light. Two, they started lifting after 3 days. I spent $90 on these nails, not including tip. Also my nails are short, not long, so I was confused on the price. I went back asking them to fix them for free. Mind you, this is out of my character to ask. However, I didn't want to leave a bad review and considering I've been coming here for so long, I thought they would correct their mistake. But they told me my nails were fine. They were not. 9 of my nails had lifted. I work with blood, and biohazard items. Having cracks in my nails is a huge no no. Wish I seen all these reviews sooner because they have no integrity at all, clearly. read more

So disappointed I have been a loyal client for over 4 years knowing there were better salons, I tried to support her. A few weeks ago my nail Tech was sharing pictures of her home I thought we were friends. I go this week and she suggests I do acrylics and I only do dips and explained to her why I did not want to do them. She had the nerve to tell me I need to see somebody else next time!! Just like that because I wouldn't do acrylics instead of dips. How rude can you be. Tracy has been doing my nails for several years now in spite of the fact that she can do no artwork, I was very patient with her in spite of. Apparently money is no issue to them to just say something like that to a client. I don't care if I come in with 5 broken nails, I always paid and tipped very well. So, very sad to report, I did just what she suggested and took my money to somebody else. I am so much happier with liquid glam. Their artwork and skills are top notch. Sorry Judy. read more

I will never go again. Staff are super rude and impatient. My server kept rolling her eyes at me. Did exactly opposite what I asked for and charged me more. Talked to her coworker entire time in their language but ignored or was rude when I tried to make conversation. Manicure should be relaxing. I honestly was thrilled when done She treated my sister the same way. Used to be my favorite place for manicures but yesterday was third time of rude. I'm done. Prices are ridiculousLu high and prices are way to high. She snatched my hand a couple of times. I have never been treated so rudely for a service I was paying for. read more

I will never go there again, I paid $77 for a full Ombre set of nails on Sunday by Tuesday one broke where the pink and white meet, ok no biggie by Thursday 6 that's right 6 more broke at the same point so obviously they did not make them strong enough where they meet I went back in so they could fix them she gave me a hard time saying it must have been something i did...i didn't know typing would break 7 nails and would not fix them...what a joke!!!!! i have been doing my nails for 25years and have never had this happen and the customer service is horrible..there plenty of other nail salons please do not go there they only care about there money not there clients! read more

Have really tried to like this place, been there numerous times. This past Sunday will be the last time! Walked in, no wait. Needed gel pedicure and gel color change. Took three hours!! Three hours for quality work, ok, but still somewhat excessive. Three hours for a color change that is coming off in chunks by the next day, absolutely not!! Employees are relatively friendly but still not worth the time or the price!! Will keep looking for efficient, friendly place. There must be one somewhere in Jacksonville! read more

they made them bent and cricked and the lady's kept on squeezing my thumb and it hurt and also they where talking crap and being rude