Very disappointed. Repeat customer, but they did a hack job to my dog. They had about 30…read moreappointments that day, and I'm guessing it got busy and they rushed my dog. When the 'owner' saw what a crap job had been done by their junior staff they had to come up with the usual excuse. The dog was NOT matted, and yet when we picked it up they gave the same old excuse about how they had to shave. The haircut they gave was choppy and not refined. The specific characteristics of the dog were totally removed. I suggest you request that Mel herself do the grooming and not one of her inexperienced staff, and especially not on a busy day.

We've been coming here for years, when it was Penny's Petpouri. I was so glad when Mel kept the…read moreplace going and continued the great service. We come here for our dogs' nails and anal glands. The staff are always friendly and calm.

Hair of the dog put an unauthorized charge for over 80 dollars on my account. Block me - I will…read morepursue this legally.

Our pup Teddy Bear loves this place. For being his first visit. The place is amazing. Well kept…read more Friendly. Very clean. The groomers are great. Brittany and Kallie are terrific. You can tell they take pride in their business. Teddy Bear feels welcomed and very comfortable with them. Groomers that I highly recommend to anyone that loves their pup as much as we love our Teddy Bear. Thank you so much "Hair of the Dog"GROOMERS!!

Cecil is awesome! Would definitely go again. She is professional, punctual, and great with animals.read more

From the owner: Find your local groomer for dogs, cats, bunnies and guinea pigs today!read more

Bonnie is an amazing groomer. We have taken our pup to her for several years now and never have we…read morebeen disappointed. Actually we can't even say her name "Bonnie" in our house without him going crazy. He loves going to see her and every time he comes back smelling great and with a fantastic cut. Thank you Bonnie for such a wonderful business you have and the love of dogs.

It's incredibly hard to find a groomer who does cats; this place does, and does it well. I have a…read moreMaine Coon with an incredibly thick coat and a tendency towards deep mats when he does his twice-yearly shed, and Pawfessional is the only place I'll take him to. The staff is friendly, and my cat comes back shampooed, de-matted, and trimmed down. They're always very responsive to any specific grooming requests, and he comes back happy and unharmed, which isn't always the case with other groomers I've taken him to. The facility is small, but the price is frankly cheap for excellent work. They've also been able to get me in very quickly, and they're excellent at doing what they can to accommodate the client's needs involving dropping the pet off and picking it up. I highly recommend them.

Great people that work there...they always do a great job on my pup...they give the impression that…read morethey know your dog personally and always greet them by their name...then they say hello to me..highly recommend them to friends and have..

Staff very attentive to both man and his dog, well treated and careful with my dog; love the small…read moreshop feel, and attention

I adopted my dog from the humane society. It's been at least two years since. She is the most…read morefabulous well mannered fine temperament family members. The humane society staff aide in our pairing and socializing her with me and our first rescue. It was a great way to introduce her to our pak. I am grateful to their assistance to ensure she paired well with myself my son and our dog. Kept up the great work in helping pet and ppl pairing for developing life family bonds. Truly Jessica

We have adopted 2 kittens and now a dog through Broome County Humane Society. Our dog flew over…read moreseveral hundred miles to come to the shelter from another shelter. He was stuck in Florida. And now he's a very BIG part of our family. He's spunky lovable and has a cute bark. So if anyone is looking to adopt go to them. You won't be disappointed