Excellent customer service, as CiCi and Ryan, were terrific communicators and knew their craft…read morequite well without any overbearing salesmanship. They guided us through a new home Internet service and steered us to everything we needed without bumps or delays. I was impressed with both of them, and I'm grateful we could speak with them that night. So far, our home Internet is working fine. It has good pricing, and I'll test it extensively in the next 10 days.

I'm tires of being on a waiting list for internet they keep pushing it but don't want to over load…read morethe towers. I live in desmoines get real They offer free things but yet you have 2 have 2 lines I'm a widow and live by my self and I'm a senior. Get real tmobile I'm about to kick u to the curb They 1st told me I could get internet I said no cause at the time I was getting mediacom now they say no its not available what kinda joke is this I havnt moved.

It is pretty bad when the owner of a Christian company proceeds to tell me, "this is how we get…read morepaid", when it comes at the expense of your own internal rep not expressing that i would be charged for the remote service at the beginning of the call instead of at the end of the remote service, b/c I certainly was not aware of the charge and I WOULD NEVER HAVE AUTHORIZED IT FOR SOMETHING THAT SIMPLE. I simply thought it would save time and b/c it was nothing major, I never thought I'd be charged. The tech even apologized to me for not explaining, up front, the charge but he says Dan makes them charge no matter what. Wait, wha, wha, what!!!?!?! And then I finally get a hold of ole' Dan who then 'doubles down' on we 'have to charge the fee' instead of eating the fee for his on tech's mistake. If Dan would've simply apologized and ate the fee, I would've still been a customer today but it was obviously more a matter of pride for Dan when I spoke with him over the phone instead of doing what was right b/c of their mistake. I wont be recommending anyone to this company and will let friends and family know they dont really care about customer service with Iowa P.C, only 'about getting paid!' AND BY THE WAY, THEY AINT CHEAP. PATHETIC!

From the owner: Making Computers Work For You…read more Iowa PC Services, located in Des Moines, IA, specializes in personal and small business computer services. Is your computer running slow or are you having trouble accessing emails? We can help you get the most from your computer and offer valuable advice on the latest in computer technology. We come to you with no trip charges for the Des Moines metro and Golden Circle areas. Iowa PC Services is locally owned and operated, providing prompt and affordable work. Services we offer include: Repairing Desktops and laptops, Wired and Wireless Networking, Training, Data back-up services, Software upgrades, Cloud computing, Smart-phones and tablets. Call Iowa PC Services today. We'd love to help!

do _not_ shop here! very rude employees! i feel they…read morediscriminate. i reported them to customer service last month, and faced the same problem today, so reported them again. that is, i was told to leave the store. when the staff is fired, i will go back. other stores do not have this issue with me.