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    T-Mobile

    3.9 (15 reviews)
    Open 10:00 am - 8:00 pm

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    4 months ago

    jessica did a great job breaking everything down for me. customer service was nothing short of . definitely recommend coming to her store.

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    3 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    Best TMobile store in the area. Friendly and not usually packed. John Franco was super friendly, knowledgeable, and helpful!! Thanks man!

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    7 years ago

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    T-Mobile

    Thank you so much Heather S.!

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    7 years ago

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    T-Mobile

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    7 years ago

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    T-Mobile

    Awesome to hear! Thank you for the response Divina! - Nick R

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    7 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    8 years ago

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    9 years ago

    Was a great interaction the worker Shafiq dealt with my situation very diligently. He was new but it looked like he knew what he was doing.

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    9 years ago

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    Review Highlights - T-Mobile

    Kaylie was very helpful throughout the whole process and had all the answers to any questions i had!

    Mentioned in 2 reviews

    Read more highlights

    TC Brokers, Inc.

    TC Brokers, Inc.

    5.0
    (2 reviews)

    I was looking for a phone system that would work best for my business. I was then introduced to Tim…read moreat TC Brokers. I now have a phone system that meets all my needs. And best of all, they provided great customer service. I would recommend TC Brokers to anyone who is looking for a phone system.

    Our business, Diablo Auto Care, depends on phones as much as the next, and when there is a problem…read morewe might as well close our doors and go home for the day. A few weeks ago we lost our main phone line after our power was shut off for a local PG&E repair. Tim came out the next day and had the problem diagnosed and repaired in less than 30 minutes. At the time he gave us the option of a cheap reset or replacement of the faulty card, we chose the reset. As murphy's law dictates, what can go wrong will go wrong, and sure enough, a few weeks later, again our power went out, and the main phone line went dead. I tried the same reset procedure that Tim had showed me previously, but this time it would not work. Called Tim to order a new card. Here is where the 5 stars get earned. After working all day in Gilroy, Tim offered to stop by our business on his way home to fabricate a temporary repair so we would have the use of our main line until he could get a replacement card. We are in San Ramon and this was 8:30 at night mind you, and he still had to head to Oakley, drop off his co-worker and then head home. It would have been very easy for Tim to schedule us later in the week, but he didn't, he went above and beyond. Two days later, unannounced, Tim is replacing our faulty phone system card. The phone system has worked flawlessly ever since. He also recommended we get in touch with AT&T to correct our "ground humms", which makes all the difference in the world. Highly recommend TC Brokers for any phone system repairs.

    Bay Area Tech Hero

    Bay Area Tech Hero

    5.0
    (207 reviews)

    I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

    I did not wind up using their services but they were beyond helpful listening to my issues and…read morediscussing the options to fix it. I will def use them in the future !

    Julian's Electric & Digital

    Julian's Electric & Digital

    4.9
    (72 reviews)

    I found Julian through Yelp. His reviews sounded like exactly what I was looking for; experience…read morewith WiFi connectivity issues and also an electrician. We had a couple of conversations to clarify what was going on. I wasn't ready to execute the best but more costly option to fix the issue, so he recommended an extender. I couldn't get it to work, so he ended up coming to check it out and get it working. Julian is friendly and easy to work with, and I will hire him for future electrical work.

    I have an iMac that had been down for nearly three years, which was the last time I tried many…read moredifferent things to get it up and running. The long and short is it crashed halfway through an OS update and hasn't worked since. Julian contacted me after a Yelp query - I figured I'd retry and was ready to ship this thing somewhere for repair (again, I tried everything before with no luck). After I explained what was happening, he said, "We'll get you up and running, Tony, don't worry". He heard me out and sent me step-by-step triage and recovery instructions, which worked perfectly. He called about an hour later to check on me, and I was beyond happy he resolved the issue; I didn't have to leave my crib, and it was done within an hour (after letting it sit for years). Everything worked perfectly. I have my computer and electronics handyman for all future work. See my review distribution. I'm very fair and will call out less-than-desirable service. Likewise, when someone earns solid recognition for professionalism and providing the service advertised - they should get a shoutout. Julian, you rock!

    T-Mobile

    T-Mobile

    3.9
    (108 reviews)
    $$$

    Got locked out of my Apple ID during activation lock with new Apple update. I forgot my password…read moreand need help troubleshooting Benny and Gino went out of their way to help me troubleshoot and was very patient doing so. Gino helped me reset my email password and went above and beyond to help out big thank you to both Guys 10/10 best customer service!

    It's been awhile since I've been is this store. But it was time for another phone upgrade. The…read morestore looks the same nothing has changed except for now they actually have a couple more benches to sit on. That's a plus. We waited about 30-40 mins which is not bad considering there were a few folks in front of us. We were assisted by Gino and, Sebastian (who was training) did very well. They were both so patient and friendly. Last but not least they were knowledgeable. They also kept us entertained. Excellent customer service. So we did get upgraded to the iPhone 17 pro's and we got the free Apple Watches with subscription of course. Can't beet that. I can't say we got out of there quickly. The longest thing that took us was the data transfer. I have to say they have an easier way of doing the transfer however not any faster. But maybe it depends on how much data you have on the phone. That's why it takes long. Anyway, I'm glad we came in when we did and the two gentleman had the best attitudes by far in any T-Mobile I've been to. Thanks guys! Customer Service and products purchased gets five starts!!!! The store overall receives a four star because the wait was long and there were not enough seats for the customers waiting in line.

    T-Mobile - mobilephones - Updated July 2026

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