Me & my husband returned some exchanged devices. We used to…read moreservice with Verizon, but most recently transferred to AT&T. We got a way better deal on our phones as well as upgrades. I would highly recommend to anyone and everyone. Ps. Shout out to Sales Rep: Maritza M. For assisting my husband.

Rain helped my older mom out and was awesome! Thanks for a smooth experience. Was in and outread more

I visited this AT&T store and was helped by Tanner this week. I was there in order to transfer my…read moreeSIM from my old unusable phone to a new phone that was delivered te previous night by Asurion. I should have been able to do this on my own very easily, but because the screen on my old phone was unusable, I had to go into the store. Tanner was incredibly helpful, and we ended up having to call AT&T to get security clearance to transfer the eSIM. That process was extensive, but with good reason so that accounts don't get hijacked. All in all it took about 45 minutes, and Tanner was very helpful and friendly. He did mention that I had an unnecessary add-on of a single line protection plan, while also have a multi-line protection plan, so he removed that redundant coverage. After my visit, I did receive an email from AT&T letting me know about a home protection add-on that had been added to our account (this wasn't discussed with me and was a surprise.) I'm not sure if this happened while in the store or an accidental thing from AT&T, but I was able to remove it through the app. Just seemed odd that we removed one thing, and then another, more expensive unnecessary thing popped up. All in all, great experience, just make sure to check your bills for unneeded add-ons after a visit to any AT&T store.

My husband and I ordered apple watches directly to this store last week. We've been trying to pick…read moreup the watches multiple times but cannot even get into the store. We have tried calling several times and keep getting redirected out of the store to an on call person, who's told us "no one's clocked into this store" even though business hours indicate it's open. So we decided to drive to the store ourselves and there was a young man blasting music outside the store and wouldn't let us into the store, and that he was on lunch for another 45 minutes. We asked if we could please just pick up our watches and tried to explain we've been trying to get our watches and he said no. If the manager could please contact us from this store that would be great... we just want our watches. Update 6/21: Still cannot pick up our watches. Attempted to call the store and an employee answered and after we asked where our watches were, he replied "no packages have arrived." When we asked if we could check the tracking number to see where they were the employee responded again "no packages have arrived." We asked if a tracking number was available to we could try to find the watches ourselves and the employee responded "there was no tracking number" .... We then asked for the manager and he responded that the manager would be in tomorrow. If the manager of this store could please reach out to us that would be great.

The service was great! I dropped off my phone and in 45 minutes it was ready. The prices were…read morereasonable and the technicians are really kind. I even got a screen protector installed right after. I recommend their services to anyone!

Goodness, it's been a long time since I've written a yelp review but I was so impressed, and moved,…read moreby the service I received this afternoon/evening, that I had to come home and write a review! I was in the middle of a complete melt-down Saturday evening from messing up the screen protector install on my new 13" iPad. My neighbors referred me to Fix It Wireless and told me they'd had good experiences there. I called on Saturday evening and I spoke with Nate. I was on the verge of tears and Nate's kindness on the phone caused me to weep with relief and deep gratefulness. I am delighted to report that my in-person service today also exceeded expectations. Nate was kind, gave me clear explanation of the job and a good time estimate, and did an incredible job of installing a screen protector. The purchase and complimentary installation was 1/2 the price of MicroCenter~ an excellent value! I ended up staying and chatting and Angel came out from the back and joined our conversation. Two kind and sharp young men who have communication skills as well as computer fixing chops...yay!!! Faster, cheaper, more pleasant than the Apple Store! Go to Fix It Wireless!!! Made my day!

My social media profile was linked to my personal identity, so I was "outed." When I entered the…read morelocation to do an Amazon return I was called sexually explicit terms with personal family issues twisted in to be as cutting as possible. I'm not fully sure why. The owner sent weird texts implying things and I wish I kept them but I blocked him during a panic attack.

Best customer service around. I've been coming here for years and it's been a breeze everytimeread more

Marcus made an inhouse call to my pad (an overheating issue), assessed the situation, ordered the…read morepart and came back a few days later to do the install. An excellent experience. Marcus was both knowledgeable and pleasant to deal with, with no pushy upsells or anything like that. Highly recommended and would use again.

I had some issues with the original network installation. Chad found time to visit and correct the…read moreinstallation. Pretty unusual today to find that type of response. Definite recommendation!

The tech was over all nice. Unfortunately he didn't do any thing to get the ring doorbell to work…read more I contacted him to follow up since he said he needs to get a fuse, but haven't heard back. I feel like I was swindled and don't recommend this service.

Most aweful experience. Horrible. I booked them MAY 15 to…read morecome June 10. They never confirmed so I called them and they said they didn't have a tech in my area yet... HOWEVER when they took my money on MAY 15 they confirmed they operate in this area and will be there. DISGUSTING.

This is the best place that I ever had seen the costumer services are really good the people who…read morehelping you are really nice and kind I really recommend this place if you want a new phone .