We've probably all had underwhelming experiences with Xfinity and/or Comcast over the years…read more Honesty is the best policy, right? So I just moved to a new house and had to transfer over my internet. I was eligible to receive some new equipment. The new materials shipped lightning fast (almost too fast) and self-installation was relatively painless. The most annoying part is that you have to return the old equipment. They give you a window of time you must return it by OR ELSE. Kidding. I was dreading dropped this stuff off in person, because of flat out awful customer services experiences with Xfinity/Comcast in my lifetime. To my complete and utter surprise, the experience couldn't have gone smoother. I haven't set foot in one of these stores in a number of years, they've sort of taken the Apple Store approach in its layout. Here's how it went down: Them: Hello, how can I help you? Me: Returning some equipment. Them: Cool, walk back here with me. (walks to back of store to terminal) (hands employee equipment) Them: Would you like a receipt? Me: Sure. Them: Here you go, have a nice day. Me: Thanks, take care. This one minute interaction was mildly life changing. I've wasted countless hours in store or over the phone with them over the years. I still can't believe how efficient this experience was. Am I recommending Xfinity/Comcast now? I mean, I'm not willing to sign a blood oath just yet. But if this is the direction they're heading, sign me up!

You get what you pay for, low price but customer service, on mobile anyway sucks. The people,…read moreespecially the woman is a bitch.

We have been using Rocky Mountain Tel-Tech for our Avaya Partner Mail System that is ANCIENT! If…read moreyou have any experience with Avaya then you know how convoluted the codes can be to crack to get into the system's back end and maneuver your way around. Jack has made himself available in many pinches to come over to YAO Clinic and help us out sometimes on the same day. He has been here to coordinate upgrades with Comcast and helps us out by phone with things we can't possibly seem to figure out on our own. He will usually fix things in less than 5 minutes after our hours of struggling. Additionally, he is friendly and up beat and a great guy to be around. We highly stand behind the work of Rocky Mountain Tel-Tech!

I've have used Jack for my telecom and data needs. He is reasonably priced and very prompt. He is…read morealso accessible for emergencies. Highly Recommend !!

I went to get a new phone and their products. I spent about an hour and I ordered a new phone,…read moreinternet, and data. As I was checking out they asked for a photo ID. I don't have a driver's license, I provided my Passport Card. They refused to accept my passport. Complete morons.

No one knew how to order a new phone. Incompetent sales staff couldn't follow simple instructions…read more They kept blaming system saying it didn't work... store manager was incompetent also