Customer service was excellent. I really liked that they had enough people to help everyone.read more

Never had worse help. Had a phone lined up then gunner ill advised me to cancel the order, then…read moreproceeded to tell me he couldn't actually restart it and help me complete it. Contact with Verizon has been useless all day.

FixIT Mobile completed non-trivial repairs on two of my late-model Apple mobile devices:…read more 1. Replacing a fractured camera lens on my iPhone 13 Pro Max 2. About 4 months later, replacing the faulty USB-C port on my Gen 5 12.9' iPad Pro. I priced both repairs at a nearby authorized Apple repair shop before turning to the helpful and super- friendly staff at FixIT. Not only were FixIT's final prices 35-45% of the authorized Apple service center's, their turnaround time was 1 day vs 3-5, This hogh-im difference was caused by the latter's failure to keep the required parts in stock. FixIT Mobile has demonstrated to me that they are fair, competent, and effcient. I highly recommend their repair service.|\

This is the worst experience I've had in a long time: -…read moretold me they would call back and then never did on 5 separate occasions. I had to call them each time when they are supposed to communicate with me. - many employees seem to know next to nothing about their products -lost irreplaceable photos and videos after telling me they would be able to transfer to my new phone - i got different information from different staff - every time I went it literally would take forever Even when they know I was coming So frustrating and don't plan to go back.

How is this store worth 2 stars!!! It should be 0.1. We decided to add 3 phone to our account. The…read morewonderful sales people told us they could get us a deal since my wife is a teacher. Their plan was to close our current account and then create a new account where my wife was the primary account holder. Everything sounded great! Satisfied customers! Simple right? Well the boys at ATT didn't close our account, so we were charged $349. We went in for a refund and they apologized and said a $349 credit would be added to our new account. Well a month later... no credit... we call to get it fixed and they tell us there is nothing we can do because we are "sales guys". So we will say good bye to the $349. Hope they enjoyed having us as customers because once this contract is up... good bye ATT. Worst customer service on the planet. If you meet Dom and James. Run! They only care about lining their pockets with cash. They will tell you anything to get a sale.

This store is awful. They pressured me into buying a new phone saying it would solve the issue I…read morehad. Which it didn't. Had to do a different option which would have worked before selling me the new phone. Also gave me some very wrong information before international travel which caused a lot of issues. Don't go here

It took over a month to fix the charger on my iPad…read more Which, ok, it was fixed, so I would have given them three stars. But the people working the front were rude and disrespectful. When I dropped it off, they spent 20 minutes yapping to another customer before me. Not a "welcome, I'll be right with you" or acknowledge I existed. After 20 minutes I called at the back to see if someone could assist me. Finally the person working the front acted like he saw me. When I went to pick it up, over a month later they were yapping and ignoring me again, so I went to check the back, not wanting to wait 20+ minutes again. They then stopped talking with the other customer and let me pay them for the iPad I brought in last month. The tablet charger seems to be working, so 2 stars for doing your job and some of the most horrible customer service I've experienced. Never coming back, and advising anyone who asks to look elsewhere.

Reading on-line, we found that many reported that they had good results replacing the battery for a…read more2013 MacBook Pro. The computer worked fine except that it gave us a message that the battery should be replaced soon. We brought it to uBreakiFix in Lehi Utah on October 13, a full three weeks before we needed to leave town. They said that they could do the replacement, with an expected return date of 20 October, two weeks prior to our departure. On the estimated completion date (October 20), we contacted uBreakiFix. They said that the battery had not arrived. The next day they called saying that the battery had arrived and was working fine, but the laptop's touch pad was not working now, so that they ordered parts to repair it. They said, as soon as the part arrived, (which they expected in a few days) they would make it a priority. I did not hear back, so when I called three days later, they told me that - now - the keyboard did not work, and they would need to order a new keyboard. After a few days, we had not heard back, so I called to check on the status on October 27. I was told that the repairman who had been working on our laptop would not be back until Thursday, O. When I asked if the needed parts had been received, the associate said that he could not see any record of the part being ordered. I asked if I could speak to the manager, and was told that only the manager could order parts, and he would not be in the office until Wednesday. We started this process a full three weeks before we needed to leave town, plenty of time to replace the battery - by their own estimate. The computer was working fine, other than a message suggesting that we should replace the battery when we brought the unit in. Now we have no idea whether it will be done before we must leave. We are sorry that we brought our laptop to uBreakiFix.

After checking around a few places, we tried Bad Apple to replace the battery in my wife's iPhone…read more The other places wanted us to come in and fill out paperwork to order a battery, and then get in line with an appointment. Bad Apple had it in stock and didn't require an appointment, and since we're both busy this really helped. We were in and out in about an hour and the new battery works fine. Pluse, they did a little tuning on my own iPhone and didn't even charge for that. Highly recommended, especially Caleb there!

Easiest 5 review! Got a new iPhone and I thought there was…read morean issue but really it was dirty! But CarPlay won't work if there's not a solid connection! They told me they clean phone ports for FREE! Charges and does CarPlay with a Corded charger just fine now! Took only a few minutes to do also!!! Would definitely recommend!!!

David was wonderful. A consummate profestional. From our conversations before, I thought it would…read morebe a much more involved and time consuming job. David was ready for the job when he arrived and solved this issues very quickly. My laptop now runs as good as new. I recomnend you don't call anyone else but David. Great service at a very reasonable price. Can't beat that these days.

David went above and beyond in reviving an older computer and at a fair price. I highly recommend…read morehim for your computer troubleshooting needs.

Wasatch Broadband was absolutely amazing! Everything was perfect…read more On their website, it says: "Unapologetically the best internet in Utah. No hidden fees. No taxes. No data caps. No cancellation fees. No price hikes. Speeds always fast." This could not be more true. Other companies are kind of scammy and have a bunch of hidden stuff...not these guys! They are awesome! Since building my house and moving in, I have been in the biggest battle with companies to give me wifi. The city is rolling out fiber to everyone, which is causing a ton of issues for people who don't have fiber available to them yet. Essentially, companies will refuse to put wifi in because "one day I will probably have fiber". The company that rhymes with infinity was horrible to try to work with, my own cell phone carrier wouldn't help me, and the city couldn't care less either. It has been an extremely frustrating process. Wasatch Broadband was recommended to me from a friend. I reached out to Wasatch Broadband to see if they were willing to help get me wifi, but admittedly, my hopes were not that high. They responded to my text in a very timely manner and we went over the details. Y'all..these people were able to come to my house the next morning! They were there like 40 minutes early and there was a whole crew ready to work on my house. I am not entirely sure what they did but I magically have wifi in my house now. The prices are dang near unbeatable, especially for what you get. There was a whole crew that came to my house and they were all super respectful. I am so happy with the entire experience. I will be recommending Wasatch Broadband to everyone I know. I can't thank them enough!

update! customer service was awesome they came out spotted the issue on an old install done by a…read moreprior company fixed the problem now runs better than it ever has