I was surprised how good the service and quick, my iPhone 11 Pro is my only phone and being without…read moreit was like being without my right arm. Awesome business and the battery comes with a six month warranty. Titihana is reassuring, had my phone done within a short time.

The people that work here are 5 star but some of the prices are a little high. I realize this is…read morebecause this is a specialty store. The customer service is top notch and the have everything in batteries that you will ever need. Needed a battery replacement for a mobility scooter and they had it. They even tested it first to see if it was good before replacing it. Probably could have got them somewhere else a little cheaper but the convenience and customer service was worth a little extra.

Karina was so great amazing customers service and she was very sweet and nice tread us with care…read moreand company and was very respectful towards us she was the best

Everyone, especially elderly folks, BEWARE! The manager, K gained my trust only to rip me off…read more Over a couple of days, I had worked with K to decide on a new phone to replace my 2015 model; during which time, he had gained my trust with his kindness. The day I went to purchase a phone, I was very patient while he helped the other clerk with customers several times; I was there for over an hr. For the phone I was purchasing he said he didn't make anything on the phone, so I felt for all of his help I would purchase the accessories because he said that's all he made a commission on. While K picked out the screen protector and was putting it on the phone, I picked out a case. There were no display prices or on the accessories. Twice I asked him how much for just the case, both times he said he didn't know because it was bundled, but stated he gave me a discount. I was not able to see the receipt until I paid. I wasn't even able to use the credit card machine myself; and, he had me sign upside down! When I saw I was charged $26.75 for the case and $26.75 for the screen protector, I tried to return them, but was told I could not; even though the receipt states I could within 14 days. He also kept all pkging. When I asked, he refused to call Metro CS, but called the cops on me. I have spoken to CS, which agrees I had been taken advantage of and those were unreasonable prices, Metro is investigating the price gouging. Go to Google Review to see receipt.

Such wonderful customer service! I was greeted and approached instantly. They answered my questions…read moreand went above and beyond for what I needed. I believe the man's name was Jonathan who helped me. Such outstanding service. I would not recommend the store on Cypress Gardens Blvd. T

My friend and I went in, expecting to cancel his account but found that there was a better deal…read moreavailable so he stayed with AT&T. Store manager Andrew Montgomery spent almost an hour with us and was the best. (BTW we're a couple of cranky, old guys.) Great service. Ask for Andrew.

We have used this business for over a decade now. Each time, they performed excellent service. Each…read moretime the cell phones were repaired and the problem fixed. This last time on 11-13-25, a shattered screen was replaced with a genuine google screen. The guys in the business know their stuff. They are professional and polite. If I could give the business more stars, I would.

They don't know what they're doing. Charged me $150 to transfer files from old hard drives onto a…read morenew one. For me to open the files, the contents of the hard drives should have been dragged onto the desktop of a Mac first then onto the new hard drive. The dragged the audio files directly onto the new hard drive and now they won't open. I went back to the store and had them drag a Pro-Tools session file onto the desktop of the Mac that they used to do the original transfer. Took the hd home and was able to open the files. So I called and told them that transferring the files that way worked. But now they don't want to re-transfer the files the correct way or refund me. Total rip off.

I always get a good deal there when I come across a cymbal or snare drum when I visit if I happen…read moreto be near there.

*ALERT* *ALERT* please be careful when dealing with this company they are known for finessing the…read moresystem. The "FIRE" that's has been under investigation caused them to lose my pawn. I tried to come and pay my pawn off before I've had knowledge of the so called "FIRE" (which looked more like robbery to me with the doors being ripped up and forced open) I was given a card and told to call back in a few days when the store would be open. The store did not open for weeks to come. I didn't stop at 1 call I called multiple times ( phone records for evidence) and each time I called the same response was given " The store will be open in about a week you can come and check if we your item". Over the course of the stores closing I've misplaced my wallet so I'm currently in the process of getting a replacement ID to pick up "my item". I was notified that I would still have to pay my full pawn fee plus a late fee. I'm an ok paying my original pawn fee but when a customer has come to pay for their item and they are unable too because of a problem on the company's side the least that can be done is to give an exception on the late fee which was not the customers fault. Also if they are going to charge the full amount plus late I feel as if I should be getting my ORIGINAL ITEM THAT I CAME IN WITH not one of your unsold REPLACEMENTS. As soon as I pick up my item I feel the need to file a report on this store. The way the situation was handled was very unorganized. I will now be boycotting CASH AMERICA Pawn Shop.

I placed the order of a Dyson battery high capacity 9000 MAH , received a replacement only 216…read morecapacity. also it is hard to plug in and the screws don't fit in as well. I requested for a return shipping label but no response.

Battery USA has been a great company to work with! We bring our food truck there once a week and…read morethey have been so kind and helpful. They have also changed out batteries on my Jeep and been all around pleasant.

Worst customer service ever! My mother bought a new phone 2 weeks ago and was having problems…read morewith it. She took it in to see if they could help and was told by associate with dark brown hair that she "the associate" was not allowed to touch the phone, even though she set it up and transferred everything. Associate then advised she would be happy to sell her a new phone even though the phone with problems was new. TERRIBLE CUSTOMER SERVICE!!!! They are supposed to help figure out the problem and not take advantage of elderly customers.

I have been to many Cricket Stores around the US and Lake Wales Zcricket Wireless was by far the…read morebest one I have vis. Gaby and Faith were amazing! They worked together to help me change out my SIzm to an eSIM ( which Apple will end up doing anyway) These girls even gave me about 15 great restaurants to eat at. They had me laughing the whole time and I left happy with my service. This made my day!!

Absolutely Horrible I went in to ask for ear buds and I basically was told by the older jungle dude…read morethat works there that I could not afford his ear bud due to the fact they cost 300.00.. they are racist and they just lost a ton of buz because my son is a faithful customer..or should I say was one...DETESTABLE SERVICE

Called this GameStop close to closing time to ask questions about a pre-owned game I didn't even…read morebuy there! The gentlemen on the phone admitted he'd help me the best of his ability and he was very kind. He asked all the questions he needed, gave me his best opinion, and told me that if anything else went wrong they had the same game on sale for less than I bought it for. Really nice guy! Will only be buying from here from now on!