Ben was great! He was extremely kind, helpful and knowledgeable!…read more Very much appreciated his customer service and support.

Stoped in to check on if we could upgrade. Ben was super helpful in explaining everything. We ended…read moreupgrading our phones. Ben got us in and out super fast and was very friendly. Will def go back.

Verizon referred me to UBreakifix for an IPAD screen replacement. Received a phone quote from the…read morePolaris Pkwy. location, took it in a few days later w/late AM drop-off & it was ready a few hours later. My screen was badly cracked & crushed to bits near the home key. These guys were great to work with & ended up finishing earlier than their original time quote. My IPAD works perfectly now! I will definitely recommend & use them again myself.

Absolutely amazing business! I got an appointment same day and got my phone back 24 hours later. I…read morecompletely shattered the back of my iPhone and it looks brand new now. No issues, and my camera finally works properly again. The front staff member was so sweet and kind. Felt like they really cared. I would highly recommend this location.

I went in person after receiving a $342 quote for my M2 Mac mini. The computer barely had any use,…read moreprobably around 20 hours over two years, and never left my desk after the day I opened it. When I got there, they dropped the offer to $225 and called it average condition because of one tiny nick that was barely noticeable unless you looked very closely. I understand condition can be subjective, but what bothered me was that after offering $225, they were suddenly willing to negotiate back up. That made the first revised offer feel like a lowball. I also included a 2nd generation Apple Magic Trackpad, and the final agreed amount ended up being $315. They paid through PayPal, but sent it in a way that deducted a $9.42 fee, so I only received $305.58. When I brought it up, they refused to reimburse the difference. Overall, the process felt misleading. I used them to avoid the hassle of selling locally, but I would not use this company again. Be careful assuming you will receive the quoted value.

Great communication at first, but I had an issue with my MacBook Pro, which I purchased, and the…read morebattery did not hold a charge. They had me send it back. They mentioned over the phone that they were going to do an upgrade, not sure what that upgrade was, but sent back the MacBook 2 weeks later, everything was the same . Now I have to spend more money to replace the battery. Never buying again from you guys.

The staff here hooked my daughter up when we got her new phone. Great place & the staff is the best!read more

Terrible service. No care attitude. Will not be back again. My company does a lot of business with…read moreVerizon and the level of customer service I received was not good.

Today I had the highest customer service experience here, and it started with me being a little…read morepeeved with the place. But it wasn't their fought. My phone died, it was time to get a new one anyways. So I came here, where I usually come for phones, where I picked Virgin Mobile for a no-contract carrier years ago. Problem: they don't carry Virgin Mobile any more. The company, Sprint, decided to place VM in big box stores exclusively, defeating the very purpose I selected it--for stores like this. Instead I went to that toxic, national embarrassment known as Wal Mart, and predictably hilarity ensued--I couldn't authorize the phone--so I came here a second time, resolved on switching over to Sprint's other no-contract company, Boost. For the second time I was peeved at the place. But it wasn't their fought. Because Virgin and Booth are the same company, if I was to keep my number I couldn't have the sale price. About this time my Irish temper was about to explode. Nicely, the clerk here, did me a solid. He took my phone and called his contacts to find the problem. This became a ordeal, and he did it with out no payment or possible sale at all. Meanwhile he was helping customers, taking phone calls, and juggling phones. Eventually he discovered the problem which was that I was boned. Wal Mart did something wrong, and it would take a total redo of my account, loss of credit in it, and another phone number. No thanks. But doing what the clerk did is why I love this place. There was no reward for this kind of help, but he did it anyways. Five stars. I am thinking of just paying full price, or going with another number to switch over because of great service like this.

There alright so I walk in there hit with all this people practically saying buy it buy it buy it…read more That's why I give this place 1 star

I stopped by this Metro by T-Mobile location on E Hudson Street while looking for a new phone plan,…read moreand the visit turned out to be a really smooth experience. The store itself is easy to find, and once inside the staff were welcoming and quick to offer help. What stood out most was how patiently everything was explained. Instead of rushing through the options, the associate walked me through different plans, phone choices, and pricing so I could actually understand what I was paying for. Metro focuses on prepaid wireless plans with talk, text, and data services, which makes it a convenient option if you want flexibility without a long contract. The setup process was surprisingly quick, and they made sure the phone was fully activated and ready before I left. They also answered a few questions about transferring contacts and managing the account through the app, which was helpful. Overall, it felt like a straightforward and friendly experience. If you're in the Linden area and need a new phone, plan upgrade, or help with service, this Metro by T-Mobile location is definitely worth checking out.

I went in for a return & that was the nicest customer service ive ever had in a shipment facility…read more 5 stars!

Great place to do business! Professional owner and employees!…read moreCurteous and helpful! Outstanding customer service! Thank you! KPer

Sometimes I see bad reviews and wonder how?? I am there ALL the time. I CHOOSE to go to this…read moreparticular UPS because the Staff are Real Staff. They know their jobs and they do it so naturally! They ship out SO FAST too! I kind of wish they would just go to the door delivery but hey, my Clients are so happy! So for these people complaining I think there had to be some misunderstanding on their part because I cannot even picture these scenarios! To wrap up, STAY Positive to the 2 Young Men I always see and treat me like gold! Stay Awesome 256 Pickerington Store! ~Samantha Selah Store~

Had a package sent out of the office there. Told the guy the address and clarified 4 times even…read moreshowed him it typed out on my phone but still they somehow got the address wrong. Now instead of returning to sender I have to drive 30 minutes to go pick up my package at the store. If you want your package getting to it's destination do not go here.