The 3 different customer service workers Jesse, JT and Orlando were professional, thoughtful, and…read moreengaging. We recommend any of them at the Verizon Grandview Store.

Terrible customer service. They do not care about you. They are too busy playing in their phones…read more Customer service is non existent. Two young gentleman a black man and a white man both in their early 20s need a lesson in courtesy and communication. No respect!

I took a class to learn about Apple Intelligence. I felt like the guy knew what he was talking…read moreabout and I learned a lot! I love that their classes are hands on. Bring your device or ask to borrow one of theirs for the class. Best of all they are free!

Excellent collection and spacious. Customer service is horrible. We were welcomed by front staff…read more Engineer who came to help was least interested in helping us. Spent over 30 mins and no result.

IMPORTANT NOTE - most Battery Plus locations will not replace batteries in any iPhone older than an…read moreiPhone-10. This location is the only Batteries Plus location that will still service older iPhones - like my iPhone8. I did find another store that would service iPhone8's but their price was substantially higher than the price at Batteries Plus MONDAY - Scheduled an appointment for replacement of a battery in an iPhone. Got an email confirming my appointment. I arrived at the appointed time and was told that they didn't have a technician on Monday and couldn't do the battery replacement. In their defense (at least partially), they did try calling an hour before my appointment but their call was blocked by my call-blocking software. Warning - don't rely on their email confirmations. TUESDAY - I made an appointment and returned the next day. The technician (assistant manager) was prepared and had the replacement battery at the counter - ready to install. He said the installation would take 30-45 minutes. I returned 45 minutes later and the installation was complete. Very satisfied with their service Friendly staff, good service, fair price.

They have never let me down They always have a wide range and wonderful selection of batteries some…read moreof the most hard to find items can still be found at batteries I enjoy going there and I will continue going there if you have any issues or problems I would suggest that you go to Battery Plus

Excellent! TechCraze easily diagnosed my iPhone issue and fixed it in 40 minutes for a very fair…read moreprice. Love TechCraze!

I took my iphone 14 pro on March 30th for screen replacement. They replaced it with a counterfiet…read morescreen and during the replacement they messed up my battery connections. After the screen replacement my phone starts restarting in a non stop loop. I went back and the front desk guy refused to fix the issue. This place needs to be reported to law enforcement.

great service and great pricing and the also fix phones always got a good selection and many…read moredifferent services

Customer service was fine. You bring your device .. for me is Apple stuff. iPad, phone etc. They…read moreshow you their products to protect it. You select one. They put it on. You pay then go on your way. It's efficient. They are like screen protector ninjas! If you drop it and the protector cracks. Save it and bring it back to them and they will replace the protector for a small fee (compared to the large cost of buying another one) I believe you can just peel it off, stick it to a piece of paper and bring it to them like that but don't quote me. I always leave mine on there being all cracked and messed up so it motivates to get back to the mall to get a fresh one! To get to the shop in the mall. Go in the entrance on the Barnes and Noble side.

Incredible experience. The person at the store when I visited on Tuesday, September 17 afternoon…read morewas knowledgeable, shared their expertise and suggestion, AMAZINGLY precise and quick! Should've just come here rather than attempting to apply Invisishield 360 myself at home.

!!!This review is subject to change depending on how the situation is ultimately resolved!!!…read more On Wednesday the 6th, I went into this repair shop to get an estimate for fixing my phone. I was quoted $270 for the repair, plus $95 for overnight shipping, bringing the total to $323.25 after taxes and fees. Even though the part was not expected to arrive until Friday, I paid the full amount upfront on Wednesday because I personally knew and trusted the employee helping me. On Friday the 8th at around 1:10 PM, I dropped my phone off believing it was in good hands. That turned out to be a huge mistake. I returned around 2:12-2:23 PM to pick up the phone. At first glance, everything seemed fine. The screen had been repaired and the visible damage was gone. Unfortunately, after a few hours of use, I realized my front-facing camera was no longer functioning properly. Instead of displaying an image, it either showed black or a static effect similar to an old TV screen. I immediately called the shop and was told to bring the phone back in, which I did. After dropping it back off and doing some shopping nearby as suggested, I returned to hear something completely unacceptable. I was informed that another part needed to be ordered and that I would be expected to pay an additional $110 for a component that was damaged while the phone was in their possession during the repair process. On top of that, I was told I would need to leave my phone with them until Monday. As someone who relies heavily on my phone, this situation has been incredibly frustrating and stressful. I have worked in this Walmart and have supported this business since they first opened. I have always treated the staff kindly and recommended people to them in the past, which makes this entire experience even more disappointing. Instead of taking responsibility for damage caused during the repair, I feel like I am being pressured into paying even more money to correct an issue that did not exist before I handed over my device. To make matters worse, my mother even came in personally to explain that I am disabled and currently dealing with a broken arm. Having access to a reliable phone is extremely important for me in case I need assistance or have an emergency. While they did provide me with an old loaner iPhone, it is nowhere near comparable to the value or functionality of the phone that was damaged. The reason this review is currently 2 stars instead of 1 is because I have had positive experiences with the owner in the past, and they are at least attempting to address the issue. UPDATE AS OF 5/11/2026: Today at 1:34 PM, I called simply to ask when my phone would be ready. Instead of receiving a professional update, I was yelled at by the employee, who sarcastically asked me if he was "a FedEx driver" and repeatedly acted as though the delays and situation were somehow my fault. At no point did I damage my own device after repair. The additional issues with the phone occurred while it was in their possession. I understand that shipping delays can happen, but taking that frustration out on a paying customer is completely unacceptable. I remained patient throughout this process, even after my phone was returned to me with additional damage, but the way I was spoken to today crossed a line entirely. Because of the way this situation has been handled and because of the unprofessional behavior shown toward me today, I will no longer be changing or removing this review regardless of the final outcome.

My experience with Ifixandrepair was excellent. My laptop was a mess after an innocent update with…read moremicrosoft. Given the condition I needed to leave it for a few days. The unit was totally fixed. Any issues after that, tweaks-adjustments, etc. were completely taken care of no charge. I highly recommend. Also had my Iphone screen replaced in a snap! I feel I have a place to go that I can rely on for any technical/software issues! Thank you for such excellent service & repair! Di

MDR retrieved this and over 100 other "no second chance" photos from a corrupted SD card and decade…read moreold camera with a damaged data port. They relieved my panic attack quickly and for a reasonable price. 5 stars! Thank you MDR!

I have brought numerous devices here and always had them fixed quickly, correctly and at a very…read morecompetitive price. The service is friendly and honest. I couldn't ask for more. I would recommend MDR Solutions to friends and strangers alike. They are just awesome! (I have been other places that were NOT awesome.) Even if you don't live close, it's worth the drive.