I was considering selling our old phones on eBay, but I didn't want to spend all that time and…read moreeffort. I decided to try here first and they gave me a good price for them and had cash in hand in minutes. Great experience, and will be back.

Can't say enough good things about the folks up here. I had issues after purchasing an iPhone 13…read moremini where the issues could've very easily been told it was sold as is or was out of warranty but they didn't. It was replaced on the spot. Then again had issues with the battery which was again not the fault of them to which they asked 0 questions and replaced the battery free of charge within 30 minutes of showing up. Can't recommend them enough!!!

If you're trying to decide whether you should or shouldn't get a new phone or iPad, don't think…read moreabout it any longer. Go in and see Roger at this location. Very knowledgeable and helpful. I was blown away by his customer service and highly recommend him to anyone looking to update their technology.

I have been with Verizon many years and have a grandfather plan. Through a human error it was…read moreremoved and I was told could not get it back... Kitia took 3 hours with me and gave me that warm friendly family service when I am sure she could have been making commissions off someone else.... I came through the door and she reassured me that she had me no matter what.... And people not just because of the Great phone service but because of the customer service skills as presented today...see Kitia at the Pennsylvania store and be treated fairly with dignity....z

Jeff was extremely personable and helpful. They made my switch to US cellular so easy! Thank you!!read more

I would buy nothing from this store. Walk in on a Saturday and only three guys to help plenty of…read moreaggravated looking people inside. Two of the guys were busy flirting with the women sitting in front of them (By the way, one of the women was disinterested, but didn't have the nerve to stop the guy.) and the other guy was just simply stupid slow. Just save yourself a lot of future frustration and go elsewhere.

I visited this location to correct some issues with my T Mobile account, equipment and multiple…read morelines. I met Jadyn and Kevin. They both listened to my concerns and offered great solutions for me as a valued customer! Their level of customer service and expert professionalism is 5 Stars out of 5. Jadyn helped me multiple times. Go to this location! They are amazing.

Horrible service by Jaimie who was on the phone with her associate at the store. Basically I was…read morethere to do a warranty exchange but for whatever reason the IMEI on my account didn't match what they showed it should be; however they can see years of insurance being paid. I told them we had a warrant exchange on the phone like in 2019 or so (it's a 6s plus), t mobile customer care was to update the account with the correct IMEI but they updated the wrong line meanwhile manager was on the phone saying it doesn't match send her on her way as there's nothing I can do despite T Mobile customer service advising that she can do an over ride but she admitted that it would mess with inventory and didn't want to. Fast forward to today after T Mobile Customer care should have corrected my IMEI, they did the wrong line. Now she advised that she spoke to Customer Care and offered 100 bill credit, zero for the trade in and 400 plus tax and fees she'd upgrade my line followed by the associate being told if she called Customer Care or tried to help me fix my IMEI she'd be written up for accessory to fraud! Fraud! I've paid insurance for years, a used replacement is less than 175. This is a store ran by a third party so don't expect much despite the employees trying to be as helpful as possible with all hands tied. Stay away, if you see the store as being ran by CS run don't walk. Right before the same store manager advised a lady that she'd have zero out of pocket, low and behold she had 65 out of pocket and had to go grab money. Mind you the lady said she only wanted to proceed if she'd have zero out of pocket. Bait and switch lying from management leaving on he poor employees to deliver the gut punch of her misdeeds.

Josh and Caleb helped me out with my iPhone 13 Pro Max. It was having issues charging (have to get…read morejust the right angle to charge). They saw that it was just a cleaning issue and took care of me. 5 minutes in and out. Great service!

So good! Called to see availability, dropped off easy peasy, they called in about 4 hours and it…read morewas done!