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    T-Mobile Authorized Retailer

    2.1 (15 reviews)
    Open 10:00 am - 8:00 pm

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    9 months ago

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    7 months ago

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    2 years ago

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    4 years ago

    Quick service dont very well, i have had an exact opposite experience compared to some of these other reviews

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    8 years ago

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    6 years ago

    My husband and I just spent 10 minutes inside looking at phones without any of the 3 employees even bothering to acknowledging us. Wow.

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    7 years ago

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    T-Mobile

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    6 years ago

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    8 years ago

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    7 years ago

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    T-Mobile

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    8 years ago

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    9 years ago

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    6 years ago

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    T-Mobile

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    9 years ago

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    10 years ago

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    AT&T Store

    AT&T Store

    1.6(5 reviews)
    6.9 mi
    $$

    The man that owns or says he owns this location after him flipping me off for no reason behind his…read morestore while I was driving called me several racist comments because I stopped to ask him politely why he would yell at me about something that had nothing to do with him! He got defensive told me he had a good lawyer and to keep moving. I again expressed my concern for him yelling out to me infront is my family, and his response was many nasty words including "go on with your white b i t c h arse!" I said real classy and I left! Why someone would want to alienate a potential client or people I know and love to not shop this location or company is beyond me! I never said anything to provoke this type of hate or anger and he owes my family an apology for his nasty behavior!

    This was one of the worst customer service experiences I have ever encountered. DO NOT VISIT THIS…read moreLOCATION I visited the store to add a line and purchase a phone. There were only 2 other customers in the store yet I still waited approximately 30 minutes before I received service. Once I finally sat down w an associate and we began getting my account set up I was told the phone I was purchasing was eligible for a trade in discount of $350. I was elated because I did have an older phone not in use I could trade in. I asked if I needed to go and get it and was told not to worry as I had 30 days to bring it in. I come back into the store 48 hours later and am then told, by the same sales associate, that that promo had "expired" and my trade in was worthless. I reminded him he told me I had 30 days to bring the phone in, and that i even offered to go get it that day. He acknowledged that conversation but stated was unable to help me. Naturally I was not happy w this response and asked to escalate. I get home and get a call from the store manager Frankie. Within 2 minutes of our conversation he is cutting me off and very defensive and most importantly offering no solutions. He was extremely unprofessional and ultimately ended up hanging up on me when I asked to escalate. The store manager! Needless to say I will NEVER do business at this store and will be escalating to ATT CORP

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    T-Mobile Experience Store

    T-Mobile Experience Store

    2.1(18 reviews)
    14.5 miSouth Tampa

    If I could review T-Mobile @3432 Kennedy Blvd,Tpa leaving without a I would. 8/6/2025…read more A female rep ( just had moved here from MI) told me that this was the last week that I could get a "Free Samsung Galaxy 8 Watch Phone with Falls Alert Protection" as I had told her I was looking for one for my wife who has Parkinson's. She said that I could get 2 of these watches Free + a reasonable monthly fee+ *Insurance that she said I could drop in *3 months. Turns out these watches DO NOT signal for 911 when you fall. I had a bad fall & it didn't call 911. Our Monthly T-Mobile bill has doubled randomly with multiple charges of $1. Spoke to a Supervisor who said it would take $700+ to pay the balance for the 2 "free watch phones" or she said, "Maybe you could sell them online". To say that T-MOBILE has had a serious decline in the 14 years we've had them is an understatement. Calling their Corporate office in "Bellevue, Washington today. T-MOBILE is not a member of BBB, however their complaint rating is " 1.83 in negative ratings of which they have thousands. "If something seems to good to be True.. it is probably NOT True. Walk on by

    Very understaffed, expect long waits. After they shut down a bunch of the smaller locations over…read morethe last few years, the remaining stores are much busier, so every time I've been recently, I have been advised that there would be an hour long wait. The staff is friendly, but they are overworked and overwhelmed.

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    T-Mobile Experience Store
    T-Mobile Experience Store
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    AT&T Store

    AT&T Store

    5.0(7 reviews)
    5.4 mi

    Outstanding Customer Service from Giselle at the Riverview AT&T Store…read more After an extremely frustrating experience at another AT&T location, I was fortunate enough to walk into the Riverview store and meet Giselle. My daughter, who is deaf, had lost her phone while on vacation, and I was trying to help her regain access to her Apple ID. I was already dealing with a stressful situation and honestly didn't know much about eSIMs. I had previously been told that an eSIM could not be installed without a QR code and that there would be a $5 charge. I was then sent to the Riverview location, which was a 30-45 minute drive from where I had been. When I arrived, Giselle listened to what I needed, understood the situation, and took care of the eSIM installation quickly and effortlessly. There was no QR code, no $5 charge, and most importantly, no runaround. She simply helped me. I cannot say enough about how much I appreciated her kindness and professionalism. She could have treated me like just another customer, but instead she took the time to understand what I was dealing with and made a stressful situation much easier. I have been an AT&T customer for more than 20 years, and Giselle reminded me what good customer service is supposed to look like. Giselle, thank you for helping me when I needed it. You were kind, knowledgeable, patient, and genuinely helpful. AT&T should be proud to have someone like you representing the company. If AT&T management reads this, I hope you recognize Giselle for the excellent customer service she provided. She deserves to be acknowledged. Five stars for Giselle and the Riverview store.

    I had a fantastic experience with Alexander. His deep product knowledge and professionalism made my…read morevisit enjoyable. He efficiently addressed all my questions and provided me with everything I needed.

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    AT&T Store
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    T-Mobile Authorized Retailer - mobilephones - Updated September 2026

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