T-Mobile Authorized Retailer

2.7 mi

Very responsive. Michael was quick to solve my issue. Would use ScreenSavers again if needed.read more

Got my iphone 15 pro fixed here... TWICE because their first screen they put it was an LCD and was…read morenot the right colors and refresh rate, atleast it came with a warrenty, but after replacing the old lcd with a "apple original screen" it CAME with burn in after i left the shop, i didnt mind it at first, but then after 5 months, it started to glitch out randomly, on the side flashing white, and than now i cannot even type on the screen, the colors are too bright and my screen is flashing. 329 dollars for some bs that i have to replace for the 3rd time. thanks.

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AT&T Store

2.0 mi

My phone crashed when I downloaded the new OS...brought it here, I was so glad I did....these folks…read moreare knowledgeable, easy going, friendly, very honest, and highly skilled. I left with a new phone with all the paperwork filled out. They made it easy and pleasant. My day was saved!

I needed a new phone. First, they told me my old phone is worth $350. Then when I return to the…read morestore 30 minutes later, they told me that promotion had expired and gave me back the old phone. They would not let me buy a phone until I paid my bill. I had paid my bill five days before. So they took $159 from me. My usual bill is $110. ??? At the end of the transaction, One of the sales associates was rude. I will never go to this store again.

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Spectrum

3.7

0.1 mi

Spectrum Rome Rocks! First Spectrum service has been great...tv, internet and mobile...I've been…read morearound and they deliver terrific service even when weather and culture is poor.... And help in the store has been so much appreciated and solves problems patiently and skillfully. Ive had wonderful people over the past many many years, but most recently Faye and Conner (?maybe Conrad...?) had to spend much time without getting annoyed or dismissing me.. Anyway have had great experiences there...

Worked with Samuel, Sabayne and Stephanie recently. All were efficient, professional and pleasant…read more Once they had an idea of what I wanted to accomplish found the best package for my needs. Great to work with. (Rome, NY office) Also telco tech service was efficient and pleasant. Problem solved on one call. (Wiring in basement was problem) Fixed. Website.....well tough to find info I was looking for if at all. Rob B

Verizon

1.1

(9 reviews)

11.2 mi

Help with the phone staff because they have not helped me in over a year after 75 questions. They…read moredirect me to you.

I came in with 2 bills in hand hoping to resolve a billing issue. I checked in at the front as is…read morestandard and TOLD them I had a billing issue. When it was my turn, after waiting for at least 10 mins I was told they no longer handle billing in the store. If you want service that isnt solely based on selling, try the Seneca Turnpike location! Also, I was later told by Verizon 1800 number that this was completely untrue and the stores are still allowed to resolve billing issues. What a waste of time!

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T-Mobile

27.3 mi

I had the fortunate experience to call the T mobile store and speak to Shawn the store manager. He…read morewas very helpful and assured me that I would be able to upgrade my phone at the store. At the store Lkuan a Mobile Expert was very patient, professional and answered all my questions and concerns and made getting a new phone a very smooth experience. Being a senior non tech savvy customer I sincerely appreciated Lkuan's attention to every detail and all his efforts to make sure I left the store feeling confident that I would be able to navigate all the new features of my phone. His kindness was very appreciated. I'd highly reconnection this store. Thank you!

Just moved to this area from the west coast. I have been a sprint t mobile customer for 12 years…read more This store made me drive to a Verizon store and switch service. If you like being lied to use this store if you like crappy customer service then this store is for you. I expect more

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Spectrum

3.7

11.1 mi

Bad customer service. Rude to the people waiting. Also took 3 hours for a barcode to be scanned…read morewhen they could just have a drop box. I've never had to wait so long at any other internet provider and have terrible service.

Lisa Overton. She went beyond and above her service, she found an account that wasn't mines…read more Someone hacked my account and almost cost me a thousand dollars!

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Sweet Salvage

4.3

(6 reviews)

34.4 mi

Such a welcoming atmosphere and great selection of giftware and repurposed items. 5 rooms of…read moretreasures plus the outdoor yard full of garden, yard decor and vintage items. This is the perfect place to find unique gifts and gift baskets that are reasonably priced. Catch the sale on holiday decor right now before it is gone. Can't wait to see the new items the owner, Kathy, brings in over the next couple weeks!

This hidden Victorian gem is a must visit! They carry tons of great gift and repurposed items…read more Everything is priced moderately and I always seem to find the perfect last minute birthday and holiday gifts. The house has many rooms filled with different themes and the salvage yard is super fun and has so many unique and one of a kind things. If you're looking for doors or tables, this is the place. Kathy the owner, as well as the whole staff are so helpful!

Great selection of treats

Unique, beautiful gifts

Unique decor and gifts

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Olney's Flowers

4.0

(12 reviews)

2.4 mi

One of my favorite florists.... I have been coming here for years and love their fresh floral…read morearrangements, gifts, and during the summer their planted flowers and shrubs in their nursery. They have done all of the huge planters we had by our pool for years. Went today to their Christmas open house and left in a very festive mood with my head full of decorating ideas for the Holidays. Great place to get special little gifts for family and friends and one of my go to places for anything floral.

Olney's hits it out of the park again! Consistently gorgeous arrangements, would never call anyone…read moreelse

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1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

Syracuse M.

8 years ago

Way cheaper than the other guys good service new phones

T-Mobile Authorized Retailer - mobilephones - Updated August 2026

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iPhone Hero

(7 reviews)

My 85 year old GiGi got locked out of her phone. After the run around from apple (need an…read moreappointment and they are booked for 1 week) and Verizon, we came here and he fixed it in 5 mins and was so polite and professional. Genuinely a good person, no bullsh**t and he clearly knows his stuff!! Better than the Apple store and old people friendly!!

Nobody could have fixed my phone better and faster than he did. He was so polite about taking my…read morephone and fixing it. He fixed my phone for just $70.00. You cant get a better price anywhere. He didn't even take 10 minutes (it was a little too fast if anything lol). I highly recommend this place 10/10. Definitely will go back there for my phone.

Copper City Computers

(1 review)

The owner always addressed my concerns and corrected my problems. Jim is very capable and always on…read moretime for appointments. He has bailed me out of my computer problems many times and unlike some others is always on time for office appointments especially for this older person who does not have a smart phone.

Verizon

4.0

(4 reviews)

•$$

I was so impressed with the customer service Franklin M. provided! I have been researching the…read morelatest Apple Watches and started out at Verizon on Seneca Turnpike- WASTE OF TIME! I left, got in my car, and called Cellular Services on Horatio St. I saw Franklin in a matter of minutes and he was extremely knowledgeable, helpful and friendly. I left with what I wanted, and couldn't be happier. Please check this place out- all Verizon stores and the employees are NOT the same.

Super slow. Not willing to help to their full abilities. Just go to a real Verizon store and save…read moreyourself a headache!!

ScreenSavers

3.3

DO NOT GO TO THIS PLACE! They are dishonest and rude to customers ! Their manager, Michael, yelled…read moreat my son and hung up on me when I called. They "repaired" my son's Apple Watch screen but did not inform him that it will no longer be waterproof. We paid $160 for it and the watch is not working. They take no responsibility for it! I will report them to the BBB as well. STAY AWAY from this place!

Had a charging port replaced on iPad - $130 cheaper than the Apple Store. They did a fine job and…read moreon a couple of days. Also bought Apple charging cables at $5 less than Amazon and lower price than Apple Store. Nice guys too. Pretty cool that the walls have hundreds of broken screens on display. Interesting collecting. They fix other stuff too Recommend.

T-Mobile Authorized Retailer

(1 review)

Jason at T-mobile made my switching companies flawless and fit me with the right phone and plan…read more I highly recommend , the customer service was an A+

US Post Office

(1 review)

I had called there because my package from Amazon's tracking number stated it got lost and the…read morePostmaster Karen was very respectful and helped me address the issue that I had and was able to answer my questions. Thank you so much for your patience through this rough time. I will recommend this Post Office anytime. Thank you again.

Mc Gowan's Hardware

•$$$

I've been there several times and have found the staff extremely helpful when I was trying to find…read morevarious sizes of screws, nails, nuts, and bolts. Even the times when they were busy, they called someone to the front to help. The most recent time I visited, the gentlemen who helped me showed me that there was nothing wrong with the item I thought was broken and was trying to replace. He explained what to do to make it work. I went back home and he was right. It worked and I didn't need the new part.

Poor service! It is too bad I cannot count on my local hardware store with things I need for my…read morehome. This store has a limited supply of items and the workers there would not assist me with an item I requested. Plus, they didn't appear apologetic for not being able to assist me.

Seansonal Sports

Company only delivers to people they deem lucrative. Aka local football coaches etc. Smaller orders…read morecompletely ignored. They dodge calls, emails, promise things are shipped when they are not. Completely dishonest business. Even offered to pick items up they said no they just shipped which they never did. If you don't have a very large order DO NOT ORDER FROM HERE. They give local businesses a bad name.

Quality embroidered shirts for out office, Done before…read moredeadline. Excellent workmanship. Reasonable pricing.

MIG Auto Transport

3.7