they have good customer service in the store and i personal know the owner and his sonread more

They gave us a reasonable quote to fix the laptop and then ordered parts. They made their best…read moreattempt to fix it but found that there was actually more wrong with it than we originally expected. Since they had given me a fair expectation I wasn't surprised and now I know that I'll be shopping for a new one. They had the laptop in their possession for a prudent amount of time and even though they spent a good bit of time working on it, I wasn't charged for it. I appreciated their willingness to give it their best shot and the professionalism with which they handled my questions and concerns.

Great price and easy fast fix. Had an issue after the screen was fixed but the owner said bring it…read moreback and he will redo it for free.

Having mouse pRoblems... it won't load and I've tried everything..this is just stupid! I reported…read moreit to Sam and he responded in his typically quick manner. Sam hooked me up remotely and began investigating the problem. Following his investigation, he requested me to disconnect from remote and restart the laptop. Unfortunately, this did nothing! after completing an install, Sam came by the house and repaired the mouse problem by disconnecting and reconnecting the USB BRIDGE and mouse! Sam is an intellectually aggressive guy and continues to grow with the industry making him a very welcomed asset. Thanks Sam...again!

From the owner: Basic to highly complex solutions for residential and commercial high end advanced phone systems,…read moresophisticated network server systems, high end efficient workstations with mobile laptop phone integrations and repair. We prioritize our service techs due to the nature of the service needed. Typical service turnaround is anywhere between same day to 5 to 7 days depending on parts needed or work performed. We offer a 30 day warranty for the services we do for each service order. We guarantee that the order is done correct, of good value and with respect to your data privacy.

**Would not recommend this AT&T location to anyone.**…read more What should have been a simple phone upgrade turned into one of the most frustrating customer service experiences I've had. I visited this location to upgrade to an iPhone Pro. Gabriel confirmed it was in stock, completed the setup, transferred my data, and boxed the phone. At no point did I handle or verify the device before leaving because he completed the entire process for me. After leaving, I stopped at Best Buy to purchase accessories, where I learned I had actually been given an iPhone Pro Max instead of the iPhone Pro I specifically requested. Mistakes happen. The issue wasn't the mistake itself--it was how it was handled. I returned to the store within hours to exchange the phone. Rather than acknowledging the possibility of an error, Gabriel immediately became argumentative, repeatedly interrupted me, and continued speaking over me while I was trying to explain the situation to management, even raised his voice.  Management initially insisted I would have to pay a restocking fee because paperwork reflected the Pro Max model. However, neither my mother nor I were ever shown or asked to review that paperwork during the transaction. Seeing it afterward only confirmed that it had never been reviewed with us, despite my clearly requesting an iPhone Pro. I understand that stores have restocking policies, but management also has discretion. I returned the same day with an unopened phone seeking to correct an error that originated during the transaction. The ast. manager was professional and genuinely tried to help, but the overall experience was unnecessarily frustrating and lacked the level of customer service I would expect from AT&T. I hope management addresses both the communication issues and the way customer concerns are handled in the future. Oh yeah, the store manager absolutely refused to wave the restocking fee.

I am writing this review to warn the Ceres community about the blatant fraud taking place at this…read moreAT&T location on Hatch Road. My wife and I were victimized by a classic cramming scam orchestrated at this store. Under false pretenses, two additional phone lines were added to my account. To make matters worse, two physical phones were tacked onto my bill, phones that we never received, yet am now expected to pay off in order to take these lines off my account! Edwin was the primary employee handling our account and spearheading this scheme. Adding unauthorized services and charging customers for hardware they never took out of the store isn't just bad service; it is deliberate financial predation. This isn't an accidental oversight or a minor misunderstanding. Adding unauthorized lines and charging customers for equipment they never received is deceptive and fraudulent behavior aimed purely at inflating sales numbers. Please beware of this AT&T. A formal complaint has been issued with AT&T corporate.

Super friendly and always willing to work with you! Highly recommend! Will be back for sureread more

Local business, well run. Good customer support and service…read more prices are reasonable. Broad selection of cellphones, Apple as well as Android.

Dropped off an IPad and have heard no response to when it is ready for pick up. Going on for almost…read morea year now.

I went to him with an emergency repair and he meet with me at a time we agreed to. He fixed my…read moreiPhone at a reasonable price. He is good at what he does and I recommend him.

Why do you close so early on Saturday you guys close at 8pm and I went to this store at 5:45pm and…read morethe doors were locked and the metal gate already halfway down. Lazy? Who knows

We had a great experience here yesterday, Julie was very nice and patient. Really enjoyed the…read moreenvironment. Great workers overall.

The customer service is exceptional, and go above and beyond to fix my phone quickly. The prices…read morewere incredibly reasonable too. I'm impressed with their professionalism and efficiency. If you're looking for top-notch phone repair with great service and swift turnaround, this is definitely the place to go!

Super helpful and honest! Didn't have the manufacturer's component I needed in stock, gave me the…read morepros and cons of the after-market component. I was wary of using an after-market component, so he actually looked up the cost of an Apple-direct repair. It will be slightly more expensive, but I won't have to wait. Much appreciated!

This store has the best service very friendly, great atmosphere, a LOT of tech, and a great place…read moreto sell your gadgets and tech you don't need/want for store credit which is what I go for and outside money (not in store credit) I drive from Stockton just to go here! Great place!

The owner is usually on sight. He and his staff go out of their way to help you find what your…read morelooking. They won't try to just sell you anything if the gadget isn't right for you they will be honest. If there is something you want they will try to get it. They are informative, honest and fairly priced. Not only that but they are not greedy if your maybe a few dollars short, they will give a discount to help. I keep going back because I know they are fair.