The saga continues. Today my wife called. They said they didn't have an order for a phone for her,…read morethen she called the store where the shipper shows it was delivered same story. Total incompetence with this company Cellular sales. I e attached the order and delivery info I found on My Verizon.

They weren't open until 9:00 tonight. Got there at 8:03 and was turned away. I was told we are…read moreclosed through the glass by workers that were sitting at the tables on their phones. There were three other people turned away right after me who thought they were open until 9. I think you should update your hours online or at least post correct hours of operation on the door.

AT&T salesmen are liars and not to be trusted. I was promised a monthly rate that convinced me to…read moreswitch from Verizon. I verified it with the salesman 4 times. I got home, set up the phone he screwed up the transfer on, and found out the amount he said I would pay is far less than they than I am being billed now. Avoid AT&T no matter what the liars promise. On a side note, they say you can cancel up to 30 days after purchase then want to bill you a weeks pay in fees and more. Use Verizon, Pure Talk, or anyone other than AT&T.

My review is for the company and not this specific location. I recently switched cell service…read moreproviders and purchased the $240/yr prepaid plan online with an eSIM. I had a very difficult time activating services and had to call the prepaid customer service/tech support line multiple times to finally get my cell service active and working. My renewal price switched from $240 to $300 and I was told by one representative that because I didn't stay with the number that ATT provided, the $240 deal was no longer valid. The only issue is that the number I was given and is shown on the eSIM activation card is still the same number that I'm using. I was never given any other number nor did I change a number. The online deal only states that it requires the purchase of an eSIM or new phone and activation of a new service, which I did both. I purchased an eSIM and switched from Verizon to ATT. This is the type of bait and switch tactic that is going to deter me from keeping ATT next year. I was able to reach another rep that looked into my account and has seen all the issues that I encountered trying to switch service. He informs me that the renewal will be at $240 but I'm not convinced because my account is showing the renewal price of $300. It was originally $240 on Oct 17th but changed to $300 when I checked my account on the 18th.

Technician was nice, but the screen he replaced wasn't an apple product. The phone now draws so…read moremuch power, the battery is dead in 8 hours with very little use. it will scroll back on its own. This replacement screen is terrible. Brought it back, but he didn't fix it or replace the screen again. A waste of $180. uses faulty replacement products, stay away from this place.

No issues worthing with this place. My phone screen was SMASHED in 1 section and ruined my display…read moreand I needed repair ASAP! I called (many times to get updates) and a representative always answered promptly. I was not required to make a deposit or money upfront, simply I asked if they had what I was looking for and that they'll order it for me. That was great, no money down. I was told ETA for shipping would be a little quicker than really happened...so Technically the part probably came in as fast as they said but I was hoping to get phone fixed ASAP!! I am impatient but I got a call first thing in the morning, I was relieved. I was happy that Mr. Delton got me in and out in a reasonable amount of time. Probably could have been faster if not so busy. Anyways Delton is the guy to see for phone screen replacements etc.

I was talked into getting a new phone when we got one for another family member. I was told my…read morebill would actually be cheaper. This was just a flat out lie. The bill went up 50 dollars a month because of normal charges she lied about and because she added on something without my permission. When I went back the manager said she basically should not have told me my bill would be cheaper as that wasn't true. No kidding.

agree 100% with Me M review…read morehttps://m.yelp.com/user_details?userid=XT-uCyDCEM6R7If_-061vg this store scammed me with incorrect pricing on both phone service and internet service. promised gift card. I've never received after going to store at least five times . manager worse than employees. ATT doesn't back their words. awful place!

I hate spectrum. With a burning passion. They charge almost twice what any other provider does for…read moreservice they fail to fully comply on. I pay for 1 gig and I've never seen it over 500 mb and I check pretty regularly. I'm constantly restarting my router because something has gone wrong with it. My signal to anything that isn't lan cabled into the router is just straight garbage, I can hardly get streaming services to run and they don't take up that much data, not the gig I'm supposed to be getting for sure. They do this cute little thing where they offer free cable or streaming or some crap everyone already pays for but the trick is it's not free. They toss in a 10 dollar a month charge at the one year mark hoping you won't notice or you'll think prices just went up. I noticed this and tried to get it taken off my account. It was like pulling teeth. 3 reps said they "didn't know how to do it" and that it "couldn't be done" it was infuriating. They kept just offering another free year and I was like "dude I don't wanna do this again next year when I don't use the service". The cherry on the cake is that someone illegally and without my knowledge took out a spectrum account using my information. I had spectrum service 900 miles away from where this new line was opened up. It didn't use my email, it didn't use my phone number. Not one call, not one check, not one "hey this is super suspicious" no they saw a way to make money and sent it. I didn't realize it had happened until I saw spectrum sent it to collections, ruining years and years of hard work creating a perfect payment history. I hate spectrum, if they go bankrupt because of there crooked practices I'm going to throw a party

If I could give them zero stars I would. Not only are they over priced but they keep increasing…read morerates. Their internet is highly over priced and I now pay a third of the price with Mint. They also make you return your equipment using UPS and then they charge you because they claim they never received the equipment. They took almost $300 out of my account without notifying me.

Over 3 years ago, I bought an unlocked Google Nexus 6 for $180 here, and I still use it to this…read moreday. How many people who paid $600+ can say that about their phones? Just had a baby so I'm looking to upgrade ONLY due to lack of storage space for all the pics I take of him. I will definitely return to CPR to check out their inventory. Even though it was awhile ago, I seem to remember a 60 day warranty on purchases.

I recently had my IPhone repaired from me dropping it and breaking the screen. He replaced it after…read moreme paying $120.00 and I went on my way. Recently the phone has started acting up not allowing me to use it properly and about 3 days ago it randomly cracked. I went about my business and decided to take it in Monday (today) because they weren't open. Well this morning on my way there it cracked again. I researched it a little and found out it was a pressure crack from being repaired and having too much pressure on the screen causing it to weaken and eventually crack. I went in today and he said that he was unable to fix it cause it was user abuse and pointed out a scratch on the side of my phone from the previous drop he had fixed for me. which was well below the current crack. I now have to wait for an email from the owner to tell me whether it will be fixed or not. If I am told it wont be I will happily be perusing further action with help from the Better Business Bureau.

Great service. The workers really know what they are doing and are very friendly. Ask for Jordan,…read morehe is extremely helpful and can hook you up with great deals.

From the owner: AT&T, serving over 81 million wireless customersread more

Very rude customer service! I was having a difficult time switching to a new phone at home, so…read moredrove to this location for help. The lady was immediately rude to me, like I was bothering her or maybe she was upset by the fact that I bought my toddler with me. She took my new phone out of the box and declared it "all good" and handed it back to me. Another younger lady was talking from her desk to us telling me it didn't matter online what phone was under my number as long as the new one worked. I felt very stupid and will never go into that store again! They were not helpful and just very rude from the moment I walked up! Zero stars if I could!

A joke of a company. We have been trying for a MONTH now, 4 weeks, to get internet at our house…read more Unfortunately we live in a new subdivision so AT&T is the only provider here. For whatever reason, AT&T doesn't want our money!! We have had to call a dozen times and BEG them to please come out and get our internet set up, and they keep blowing us off. 3 times now they have given us a date and time that they would be out to our house and no one has shown up. I'm actually speechless that they think this is acceptable customer service! I absolutely DO NOT recommend AT&T for anything, weather it be internet or phone service. They do not care about their customers. We have T-Mobile for our phone service and they're incredible. Unfortunately they don't provide internet to our area which is why we're still dealing with this shit storm that is AT&T.