After the incident that I had five years ago here with a tablet and a cord that had a short in it…read more(as it turned out that I found out later on), I decided that I was going to give this place another chance to do right by me and to see if they were going to give me good service today. My late mother used to have her cell phone service through Verizon and sometimes the guys that were working at the store we're good to her, although if you have them, couldn't understand what my mom was talking about -- particularly when she was confused about my Google account accidentally getting mixed in with her stuff on her phone back in the day. When I arrived, the guys working in the store greeted me, but were busy with other customers. I was mainly interested in just looking around and seeing if they even had an android phone case that would fit my new android phone. One of the guys was semi-snotty to me and in a tone of voice, that sounded very contemptuous to me, asked me if I needed help right away, to which I told him that I was mainly just looking right then, which I was looking at a charger for my phone. After poking around, I found something similar to what I wanted, but I could not find the price on it. I felt that I had seen and heard everything that I needed to see and hear in here, so I left. I think that I'll continue to go up the street to the T-Mobile store, where I get a lot better and more friendly service.

Ashley Bowman is the best Super knowledgeable and so helpful Ask for her for your cell phone…read moreneeds

Wow, I am impressed on the patience and customer service I got in T-Mobile. I was not expecting…read morethem to be so exceptional. Tucker was a genius at solving my problem and the sweet girl, I think Kennedy, was super awesome. I think I will now be keeping my phone service.

Kennedy and her crew got me what I needed. Found me the best deal I could get for a last minute…read moreMother's Day gift ! Appreciate Kennedy and the other guy working I'll stop in and see them when I'm ready for an upgrade !!

An update. I DID change my landline/internet/cable service to Cincinnati Bell! I've had it for a…read moreyear. And... it's pretty great. I changed from Time Warner/Spectrum/Charter. They didn't want to negotiate on pricing, kept throwing on crazy fees and the bill was just huge. So, against my better judgment and out of frustration, I called Cincinnati Bell. The lady I spoke to was really great. I played it col when she asked how much I was paying at Time Warner and how much I wanted to pay. But, ultimately, I got almost the exact same services and my bill was literally half the price of Spectrum. Locked in for a year. No contract. You pay a larger sum for three months so you don't have to pay the huge installation fee up front. I thought it was pretty smart. My service has been really consistent. The cable doesn't go out when the wind blows too hard. The internet is strong. I don't know the download speeds but it works to support like ten devices in my home. I've only had to call them for assistance two or three times. They were nice and helpful. The on demand for Cincinnati Bell tv is a little generic and difficult to navigate and there is really no useful app for a tablet... but it's not a bit deal. My first year is up and my price has increased as "promotions" expire. I figure with companies like Disney and FX building their own streaming services things with cable companies are going to be weird. It hasn't gone up much, though. And I'm not under a contract. So if I want to dump cable and move to Sling, I can whenever I want.

Worst ever and I feel like I've been robbed $6k the past 10 years of my life…read more Here is some insight chances are if you live in an apartment, condo or townhome you have as well been robbed. Most multi unit dwelling units can only get up to 50mbps though their Fioptics (they don't tell you this when you sign up). This is because most apartments don't let them install what needs to be installed to get more. So you are paying the same price for 50mbps as someone getting 600mpbs. It is shady and wrong. I put in my address and my friends who has an upgraded unit into her house for price comparison. This is highway robbery. Protect yourself and if you need internet get a different provider if you live in a multi unit dwelling unit. Or ask to see if they have the upgraded unit on the outside of your building for each unit. If not buyer beware.

After years of my sound system not working correctly called RCK pros. Christian and his team were…read moregreat, thorough and careful. I had a rear speaker that wouldn't work. I was ok with the easy route of running an external wire. RCK took the hard route. They carefully removed the wood trim, found the break and repaired it. All trim went back unharmed. No wire showing. They were great.

Christine and Christan are very professional. I have had pleasure of working with them on some…read moreadvertising projects. Great place.