Showed up to upgrade my 15 pro to the 17 pro. I informed the person who checked me in of this, and…read morethey asked me to wait. No problem. An hour later (only two customers besides myself in the store, and workers were on their phones and would disappear for 20 minute periods) I finally got to speak to a customer service representative who told me they didn't have any iPhone 17 pros in stock, and I'd have to call customer service and order one. I asked why they did not tell me that an hour ago when I first arrived, and they said "We can't tell customers about our stock", yet also said "Maybe if you had called earlier we could have told you". I am beyond pissed, and will be leaving Verizon once I move. These clowns need to be replaced.

Wednesday November 19, 2025 Justin LaBoda assisted me with…read moremy problem and he did a great job. I had a problem and he found the solution in a matter of minutes. In less than an hour he solved a problem I had been attempting to resolve for weeks with a call to Support. Greg Couch Oil Company

I was told that my phone screen replacement would take 45 minutes to an hour. They had my phone…read morescreen replaced within 30 minutes and answered all my questions being honest that the phone wouldn't be as water resistant after the repair which is what I figured but they were honest about it. Staff was extremely friendly would definitely recommend this store to get your phone repaired.

Got my HDMI on my Xbox Series S fixed here, I paid over $100 just for my display to still stutter…read morein and out even with the replacement port. Basically, donated money for NO service

I had a great experience working with Rubin to get a new phone after losing it. He thoroughly…read moreexplored all my options and helped me get set up and out very quickly! I'd come back for any future needs. Thanks Rubin!

Did not keep their word about a payment arrangement made a week before and turned off my phone…read more I gave a Stella review about 6 months ago. Never Again!!

This is pre-paid wireless phone & accessory haven. They have AT&T pre-paid plans & Boost Mobile,…read morejust to name a few. The shop has been in town for about 10 years now. They have a cooler with sodas and such, as well as, a few snacks. This is also a bill payment center, you would actually need to check with your specific billing center to verify if this location is a confirmed payment outpost for them in particular.

These people shouldn't be allowed to charge for their work. They use to be a good place to go to,…read morenow, definitely NOT!!!! How do you fix someone's phone and NOT put their SIM card back in? How do you tell the person that got screwed over, paid 75 for a service, that they have to drive for an hour to pick up their SIM card that the EMPLOYEE CARELESSLY didn't put back into the phone, "oh my fault" AND GIVE THEM A RANDOM SIM CARD WHEN THEY COME TO THE STORE PREVENTING THEM FROM HAVING SERVICE. Now, having to pay additional money to drive to their service providers store to pay for another SIM card.. What can I say, if you wanna be screwed over, lose money, and get your phone back damaged, then by all means..... go to this place. If you want it done right, FIND ANOTHER STORE

Broke my iPhone 14 Pro Max's motherboard when fixing my backscreen. The screen itself was okay but…read morethey did not take their time with gluing it back together and it popped off completely after a week. I will say it was a cheap place to try to get it fixed but you definitely get what you paid for.

Recently needed a new MacBook - I ordered it through Apple's app and selected this store for pick…read moreup. I was able to choose what I wanted, like color, size, storage, etc. and the date/time when I'd pick it up. Check in was smooth when I arrived, and I was even able to add on an Apple keyboard to my pick-up order. I was in and out quickly -- they had my new MacBook waiting for me in the back and grabbed the keyboard too. The place was busy, which is to be expected for an Apple store. Using their app to order ahead will help you avoid having to wait for an employee. Great experience -- will return!

Convenient location but it can get super busy, so bring some patience if you need to stop in. I…read morewent in for a charger and did not realize there was a separate line (or check-in for quick purchases). I wasted a lot of time waiting to be seen only to be told I needed to go check in with someone else. In the end, I got the charger I needed and was on my way but I did feel like I wasted time unnecessarily.

BUYER BEWARE OF FALSE ADVERTISING AND TERRIBLE CUSTOMER…read moreSERVICE !! 1. False advertising by Anthonie, Assistant Manager two months on the job at this T-Mobile location. Assistant Mgr. Anthonie made a verbal offer of a $600 trade-in credit communicated from the back room out of view via his sales representative Naomie. Once our purchase was in progress the $600 trade-in credit was reduced to $300. 2. There was loud, pounding, techno music along with a loud, intermittent security alarm blasting every couple of minutes. Sales rep Naomie stated she didn't know how to fix the loud alarm noise. After quite some time Mgr. Anthonie came out from behind the door to turn off the alarm. It took him about 1-3 seconds to turn off the obnoxious alarm. He made no attempt to apologize or educate his subordinate. 3. Assistant manager Anthonie was only responsive to the request of customers for noise reduction after multiple requests. Even then Assistant mgr. Anthonie only slightly lowered the volume of the disturbing, pounding music. It was sales rep Naomie who finally took control and adjusted the store music to more suitable shopping/thinking music. 4. Both employees appeared lethargic, unmotivated and unresponsive to customer questions. Both mumbled with avoidant eye contact and body posture when questions finally were answered. 5. There was a two-hour wait for the purchase and transfer of data in the extremely unpleasant atmosphere. GO ANYWHERE ELSE!

Rodrigo was super kind, even though it was really busy and hectic he somehow spoke Spanish to…read moreanother family helped them while helping me in English, showed a lot of skill. Will return if I have another problem.