The guy who opens the store was very rude to me I paid the 39 something to get my new phone…read moreinstalled and drove 30 miles both ways twice bcuz he didn't do it right the first time and the girl there help me(she was very nice) he also added the verizon vectra subscription to my phone which as soon as I seen it I unsubscribed. That is Scandalous at best. I will never recommend or return to this store! It costed me 40 dollars plus 40 more in gas bcuz he didn't do it right the first time

Blake and Cody were very helpful when picking out which phone I should get and what plans would…read morework best for me.

Fantastic service! Rudy is top notch! He installed a new hard drive in my all in one pc and the…read moreprice was fair and the turnaround time was faster than I could imagine. No need to go to Boise folks just take your electronics to Phones Plus.

Everyone who works here is kind, knowledgeable, and treats customers and phones with respect. My…read morehusband and I have both taken our phones to them, even though we never buy fancy phones. These people really help us! Late in September I got a new phone and the young lady who works at Phones Plus was so kind. She set up the phone for me, transferring all my contacts and information. She also listened to what I wanted in a phone case and ordered me something protective enough it stood up to me traveling for a month! When I returned from my trip with almost no memory left, since I took a lot of pictures and video, I called to ask about memory cards. They don't sell them but I was directed where I could find them. So I brought my new card in and the young man who runs the store patiently installed the card, then taught me how to transfer my files to the memory card. I am so impressed with this shop! With service like that I am inclined to LOOK for things I can buy from them.

Had issue to begin with They ended up taking care of the…read morefix I would recommend them

I set up an appointment at this location for 10:15 - 10:30 am on Monday 7/20/2026. I arrived…read moreexactly at 10:15. Doors were locked and nobody was there. I called the phone number mail box was full. I called an alternative number and left a voice mail.... no response. I went back by about 45 minutes later still vacant. Phttttttttttttttttttttttttt

Hello, I am writing about my experience, and my Fiancé's…read moreexperience at the Meridian, Idaho Store located at: 3223 E Louise Drive, Meridian, ID 83642 I have to say, admittedly, whenever I go into either it's that experience I have and commitment to excellence I provided, I gauge the esthetics, interactions, service. Customers do too but my position is different. This is the first time I had an experience in the industry so good I felt compelled to write about it! I have to honestly say, your store and staff by far are the BEST I have ever seen in the industry, direct or indirect, including the ones I managed. Kind of humbling really and made me relax, I knew I was in good hands. I came into the store, it was beautiful, well kept, I was greeted promptly by Adrian, and right away I knew we were in good hands. Positive attitude, he listened to what I wanted, an upgrade, asked good probing questions, and went to work, to find the best deal for my money and the needs I expressed. While talking he also probed for unexpressed needs but not pushing them. He found a deal for an awesome phone that had everything I wanted. After he nicely, not pushy, while maintaining a positive attitude and being super friendly, he presented a Galaxy Watch 4. I have resisted getting a smart watch since their invention, but he talked, not pushy, about the needs I had and how they complimented the watch and more I could do. Plus, there was a deal for it with my phone, and the fee for the line was good. Sold, and I felt happy about it, I trusted Adrian it was the right choice. During our interaction he also talked to my Fiancé', got to know her as well as me, and probed for her needs, and unexpressed needs, not pushy. So then he asked is there anything he could do for her. Now that she had seen the power of my watch, she inquired about an Applewatch and was like me, resisting to get one since their inception. My Fiancé' is a strong and intelligent woman so I left the interaction to them, I'd only chime in if she asked. He followed his same model and my Fiancé' like me, realized from Adrian's knowledge and care it would be great for her life. She got one and was happy. Adrian was great, activated all devices, transferred my data, connected both watches, then said he was glad to help us in using them. I was good on the Phone but the watches were knew. He showed us everything, even helped and taught us to perform additional tasks, answered every question and we were good to go. At the end he was great, went over all the things we did and asked if we had any more questions, we didn't, he showed us alll we needed to know! All this is less than an hour! He had also expressed the value of our time. The most important part of our interaction was he said if we ever needed help with anything, we are welcome to come back and he, and the store was there for us. Felt we were part of a family now and they all cared. Bottom line, WOW. I have never had such service that I was even remotely compelled to right about. Every representative in the Store: Adrian, Caleb, and Allen are awesome. I can only imagine every visit there you'll find the extra mile. But especially for Adrian,  I think he has it all, the best traits I have ever seen in the industry, and special thanks to him. Your company develops talent very well. I'd hope you would specifically recognize Adrian, he's a star. Thank you! P.S.  We love our watches!

This store was amazing purely because of Chris. He stayed an hour past closing to help my Nana…read moreswitch her phone plan. Not only that he is going to personally pick up a modem and set it up for her. He was so nice and helpful I would 100% go back just because of him. I would also like to shout out Jeanette because she was also incredibly kind for us being there so long after closing.

Easy understandable explanations of laptop issues and what s needed for repairs. Well fine with…read moreprofessionalism.

I would give you ten stars!!! Wonderful service! I dropped…read moremy phone, and the top half of the screen stopped working. I contacted several stores, and iFiandRepair had the most competitive prices. But it did not stop there; they were ready to fix my phone the same day within one hour! When I came to the store, they did not have the original screen; however, they changed my screen to the refurbished one until they got the shipping with the right screen I needed. And then, FREE of charge, they replaced the refurbished to the new screen. This store is fantastic, and I will use it again if needed. I strongly recommend using their services! They made me feel like my phone problem matters, and they want to serve me. Thank you, Jason, for your outstanding service!!!