If I could give this location a zero I would. They sold me a promo that had additional…read morerequirements they failed to disclose. When I went to return my phones since I didn't want to increase my cellular plan like the promo required,the manager, Matthew, refused to accept my return even though I met all return requirements. Save yourself and run to an authorized VERIZON store and stay away from this reseller!

I could not be Happier with the service I received today from Bethany. She was friendly, very…read moreknowledgeable and helped me through a very annoying situation. I cant say enough about the service I received today.

This is the worst business I never dealt with. Horrible slow service and then they messed up all…read morethree of our phones. We have been back 3 times now. I also came back to turn in my old phone and they made me wait forever. Avoid this location! The person running it should be fired.

I was greeted quickly. Destiny helped me out. she was amazing. she answered my question, she game…read moreme time to think about my decision on upgrading my phone. she then gave me some told me about upgrading with a watch. I told I was little skeptical cause we had trouble getting a watch. we tried 3 other times. she reassured me. She got the order and she was able to get it for us and so I'm so happy that we were able to get it. I appreciate her hard work and due diligence. I look forward to working with her in the future. Thank you Destiny

Yusuf was great! I needed my back replaced on my iPhone 16 as it was completely shattered. He got…read moreme in quick and had it fixed in a jiffy. It looks brand new! Great service and great communication. Thank you Yusuf!

When my iPad died, he explained that I could buy a newer version for less than the cost of repair…read more The new iPad works fine and I appreciated his honesty and pleased I didn't waste my money fixing the outdated version.

Easy understandable explanations of laptop issues and what s needed for repairs. Well fine with…read moreprofessionalism.

I would give you ten stars!!! Wonderful service! I dropped…read moremy phone, and the top half of the screen stopped working. I contacted several stores, and iFiandRepair had the most competitive prices. But it did not stop there; they were ready to fix my phone the same day within one hour! When I came to the store, they did not have the original screen; however, they changed my screen to the refurbished one until they got the shipping with the right screen I needed. And then, FREE of charge, they replaced the refurbished to the new screen. This store is fantastic, and I will use it again if needed. I strongly recommend using their services! They made me feel like my phone problem matters, and they want to serve me. Thank you, Jason, for your outstanding service!!!

Javier was amazing! My iPhone touch screen stopped working and it was stuck in airplane mode and I…read morecould not use my phone. I called (on my home phone) to make an appointment, and Javier was able to walk me through rebooting the phone -- and now it's working! I am so grateful, I definitely recommend these guys with 10 stars!! Thank you for taking the time to help me over the phone!

Went in to there new location and I most say it is very nice and super clean the guy that help was…read morevery professional. Fix my phone in 25 mins .

Worst place I've been too, they took my brothers phone to fix for water damage, it was supposed to…read morebe done in less then a week. It took three weeks and they didn't even fix it. It still wasn't working, they guy set it had trouble with a rebooting thing, they spent a week and a half to get one part installed (including shipping to their location) then he wanted us to pay a $25 labor fee when the phone wasn't even fixed. I got a full refund and all of the old parts back in the phone. If i could give back 0 stars I would.

I had dropped my iPhone in water. So immediately dried it with a towel, removed the case and put it…read morein rice immediately. After 24 hours it seemed to be working. Until I discovered I had no sounds. Then I discovered it was difficult to charge as well. I went to TMobil to see what their thoughts were and they told me to go to 360 to see if they could fix it. The guys there were very nice and understanding. They had me leave my phone for an hour. So I left and killed time at nearby Lowe's. Upon my return my phone was ready and working! I highly recommend. Thank you so very much!

This store of all the AT&T stores in the Nampa ID area has the poorest Google rating 2.6 , all the…read moreother stores have over 4 star rating. This AT&T Blk. Store Manager because I am White discriminated against me. I've been an AT&T customer for over 15 years, Because AT&T has had a complete change over in associates and manager the store now SUCKS. The new people are not Professionally dressed or attitude, courteous, and experienced In taking care of customer service issues. Because I refused to leave the store till I got service from an associate, this Blk. Store Mgr. called the NPD and accused me of trespassing. In years past I've never been treated like this from Associates Raul, Bella, Kathy, Whom are all gone Now. AT&T corporate it needs to clean house in this store ASAP.

I spent over a half hour on-line attempting to change my billing from my credit card to my debit…read morecard to maintain maintain my auto payment discount with no success, so decided to go to the nearest store and get help. After a short five minute wait and another ten minutes with a customer service representative everything was done and he even updated my plan based on my usage to help me save money. Should have gone here in the first place.

BUYER BEWARE Our experience with this store is that they feel free to change the terms of sale…read morewithout informing the customer before purchase. Specifically, deciding whats returnable and non-returnable even if purchased in error, and returned unused the next day. I would not shop here if you could avoid it, lots of alternatives in the area.

Gotta give it to the sales rep Tanner here in Caldwell, ID! This gent kills it on vibes and…read morecustomer service!!!! He for sure needs a raise!!! Mike and Danielle are thrilled with the new N10!!