If you like being put on hold perpetually, Verizon is your service provider…read more I have been on hold now for 10 minutes and this is after I told them I just need to complete a purchase.

Great customer service yesterday. I ordered a Fitbit 3 online and after two weeks it stopped…read moreworking. Preston and Clarence, w/out any hesitation or hassle replaced it with a Fitbit 4. They were very nice and professional as well. Thumbs up!

I took an iPhone there for a security screen. Jordan was great!! He quickly and cheerfully scanned…read moremy phone, found the problem and corrected it all the while being super tolerant of my lack of technical knowledge. I would highly recommend this business.

Went to get my iPad screen fixed and they said it would be done that day, and that they would call…read moreme. Didn't hear anything about it until I called 3 days later and they said it had been ready. Get there and the screen popping off and they hand it to me anyway. Take it back and have them fix it again, come back 2 hours later and still not fixed. They tell me, "We are not going to be able to do anything about it, and that's the best we can do." This coming after I paid $450 to get it fixed. There solution was to deal with it. A joke!

I love the Apple Store. I just wish that you didn't have to make a shopping appointment to spend…read moreyour money here. I visited on Saturday 07/31/21. Silly me for that, it's much less crowded on weekday mornings. Anyway I waited about 45 minutes for an appointment to buy an Apple Watch. Trevor assisted me with my purchases and we wrapped up the transaction, including buying the watch, a pair or air pod pros, and trading in an older phone for store credit in less than 10 minutes. I later realized that in concluding our business that I hadn't been upsold on getting Apple Care+ for my new devices. No problem, I added them later that night via the interwebs. So the store is nice and simple, the products are great, and the staff is nice. Four stars only because I felt a little rushed. I'm used to getting a nice unboxing presentation and a little more help with setting things up. I guess I just looked like I knew what I was doing. The restroom was clean. So that's a plus. As of 07/31/21 Security guards at the entrance will ask you to wear a mask (and provide you with one if you don't have one) because of the never-ending Virus-19.

Was not a good experience. My iPad is 2 years old and has charged beautifully since I got it up…read moreuntil a few days ago. It stayed stuck on 18% for over 24 hours plugged up with the apple charger it came with (this will be important in a minute). I came in (after a long wait) they ran a diagnostic and said it came back normal and proceeded to plug it up with their charger there. It gained some battery back into it and then they asked if I had ran the software update I said no because it needs 20% to do that and I havent had that. So they do that and it starts charging some. All I really wanted was to just pay for a new battery to be put in so I wouldnt run into this issue again but he proceeded to tell me they couldn't because the diagnostic came back clear it all looked fine and was charging with their charger. Proceeded to ask me if I charged it with an apple one I said yes it always charges with it every night unless I need a quick charge at school I use a different one but I don't typically have to do that until up to about a week ago. He continued to blame the charging on the other charger that I use messing up the battery, etc etc and that I only need to use the apple one I was given, YET I told him it is what I use all the time and I tried 5 different chargers to try and see if they would charge. Then just said well must have been a glitch and sent me on my way. How hard is it just to replace a battery that is not working like it should be no matter your "diagnostic". I was going to pay for it. I am a graduate student getting my doctorate degree and I dont have time for this. Just very very frustrating.

Thank you John! Central Girl's Basketball team appreciate you prompt service. Our game iPad was…read morecracked during a game and we received mobile service to repair the glass. It was done right and fast! I highly recommend them for quality and service.

I started using John's service right at the beginning. He was a one man show and would come…read morestraight to you and fox your phone on site at a really good price. 10/10. I will definitely be back any time a phone is broken.

We signed up for Att with this "great deal" They were to…read morepay off our devices We are almost a year into waiting for the pay off, and in collections with Verizon. They ASSURED US this would not happen. They promised us we would recce our payment for the device in 3 months The agent did NOT submit the forms as he said he did. He was in our home and said "that's it you're all set" The fact is after we signed our name they just moved passed it. I regret signing up with ATT

Staff member Hope is very rude when the store is short staffed. she acts like she is there to help…read morebut she is not. I will never visit this location if Hope is there. I will call before I come or go to another location. she makes this location look bad.

I was very pleased with the work that was so quickly done to bring back my email on both my iPhone…read moreand my ipad. the wait was short and the cost was very reasonable. I highly recommend this group of guys.

The battery on my 3 1/2 year old iPhone 7plus was dying. Took it over here and within one hour it…read morewas fixed for $75. Thank you. However, Be aware that when you put your credit card in to pay, a tip screen pops up. Awkward. Next time I'll bring cash

My bf's phone got water in it and it kept turning on and off by itself. So I bought it to this…read moreshop, the guy was nice and he said he will try. He said if it doesn't work I will only need to pay $40 but if it does I will pay the full amount. 40 mins later, he sent me texts and said it's all fixed, he was pretty confident. I came to pick it up and paid $109, then right after we leave the shop it turned off and does the same thing again. We from Louisiana so we don't have time to bring it back but I probably wouldn't because it's a waste of time and money.

From the owner: PlayStation repair HDMI port replacement. Fast Phone repair. Little Rock's Phone repair leader…read more Specializing in all of your Phone needs from screens to mother board repairs. iPhone repair, Samsung phone Repairs, iPads and much more.