My friend needed her cell phone repaired so we stopped into uBreakiFix which is located near her…read morehome. There were 3 customers in front of us and two employees working the counter. After a very short wait, Anthony told my friend he was ready for her. She has mobility issues and when he observed her struggling to get to the counter, he immediately said he'd come to her so he took a seat beside her to assist. I was very impressed with his kindness and patience as she explained the problems that she was having with the phone. We'd thought she needed the battery replaced but Anthony determined fairly quickly that there was a Verizon scanning app running in the background and that was draining the battery. We were on our way in under 15 minutes and he did not charge her anything for his time. I was quite impressed with his professionalism and knowledge but especially his kindness. I'm definitely heading to this shop when I need repairs to my phone!

Went to get my iPad screen fixed and they said it would be done that day, and that they would call…read moreme. Didn't hear anything about it until I called 3 days later and they said it had been ready. Get there and the screen popping off and they hand it to me anyway. Take it back and have them fix it again, come back 2 hours later and still not fixed. They tell me, "We are not going to be able to do anything about it, and that's the best we can do." This coming after I paid $450 to get it fixed. There solution was to deal with it. A joke!

Worst experience ever. We purchased a Mac book Air 2 weeks ago and it was a dud. So my wife went in…read moretoday and they told her that she would have to come back tomorrow. I called and spoke to a lady named Heather while my wife was still there. So they got my wife a new computer. The problem I have is that I never should have had to call them. My wife is Asian and she doesn't get the same treatment that other people do. Or at least it has happened before in the past. Me being a disabled veteran should not have to call up there to get someone to help her. You would think that for us purchasing a new computer that they would offer a gift card or something. But Apple thinks they are doing us a favor. When I ran car dealerships I would never have treated my customers like this. We own about 10 Apple products which we love but they have gotten so big that they don't care about their customers. I will also be sending a letter to the disabled veterans of America. Thank you

I ordered an iPad for my son heading to college. I received the notice that is was ready and went…read moretot the store to pick it up. I inquired about the student discount and they said that I had to return it and then go back by the iPads for an associate to help me repurchase it. I waited back by the iPads for over an hour with no help and even asked the greeters at the front door if I needed to do something else to get help. They said, "no just wait there". That was not helpful And I never was helped by anyone despite many employees loitering around with seemingly nothing to do. They are awful there.

Thank you John! Central Girl's Basketball team appreciate you prompt service. Our game iPad was…read morecracked during a game and we received mobile service to repair the glass. It was done right and fast! I highly recommend them for quality and service.

I started using John's service right at the beginning. He was a one man show and would come…read morestraight to you and fox your phone on site at a really good price. 10/10. I will definitely be back any time a phone is broken.

We signed up for Att with this "great deal" They were to…read morepay off our devices We are almost a year into waiting for the pay off, and in collections with Verizon. They ASSURED US this would not happen. They promised us we would recce our payment for the device in 3 months The agent did NOT submit the forms as he said he did. He was in our home and said "that's it you're all set" The fact is after we signed our name they just moved passed it. I regret signing up with ATT

Staff member Hope is very rude when the store is short staffed. she acts like she is there to help…read morebut she is not. I will never visit this location if Hope is there. I will call before I come or go to another location. she makes this location look bad.

I was very pleased with the work that was so quickly done to bring back my email on both my iPhone…read moreand my ipad. the wait was short and the cost was very reasonable. I highly recommend this group of guys.

The battery on my 3 1/2 year old iPhone 7plus was dying. Took it over here and within one hour it…read morewas fixed for $75. Thank you. However, Be aware that when you put your credit card in to pay, a tip screen pops up. Awkward. Next time I'll bring cash