Extreme bait and switch tactics , Very deceptive billing practices…read more Cust. Service that is a joke!!! Pull money out of your account at randome times ,and even the store managers and custumer service cant explain why, even though just a day prior had a positive credit and owed Nothing. If you must do bussiness with AT&T do your self a FAVOR and stay away from this store. I have only been with them a little over 3 months and was ready to walk away at the 3 week mark. I will be going to Attorny generals office as well contacting FCC. I would advise to do a simple google search about class action lawsuits against AT&T , it will be a eye opener.

Didn't properly activate my phone so I had no service until the next morning when I could go to a…read moredifferent location where they fixed and I could actually make phone calls. This was the last straw. I'm done with Att. Then I found out that the phone I traded in for my new phone at this location was apparently never received and now I'm being charged the remaining balance! How did this phone disappear?! They clearly have no idea what they are doing at this location!

I've driven by this place a zillion times, but never have stopped by. It's in Midway, across from…read moreBanfield Pet Hospital and Big Tent Liquor off the Green Line. I had dropped my Iphone and part of the corner popped out of the case, so knew I needed to get my smartphone fixed. I checked out some Yelp reviews and decided it was worth stopping by. First, Snelling Avenue was undergoing major construction when I drove there, but it was easy to get to and has its own parking lot, which is super convenient. It was empty when I went in, and I was promptly attended to. The store manager, Demetrius W, helped me. He went over the minimum labor fee of $26, and they literally fixed it within 5 minutes. I barely had to wait - had great customer service, and found the price to be reasonable from other estimates that I got online. Overall, very happy with my relatively easy Iphone fix!

Friend had bought an iPhone from them in the past and they seemed friendly and trustworthy. Brought…read moremy own iPhone in to have the cracked screen replaced. When I dropped off my phone it was functioning and charging completely fine. Picked it up the next day and it wouldn't charge and was stuck in a restart cycle. Demanded to know what happened to it and after running some tests they finally admitted they had fucked the motherboard. Okay price for fixing screen but be prepared to have to buy an entirely new iPhone and if they destroy your cracked one they only refund cost of screen not $25 labor cost, which is ridiculous because all they did was destroy my phone.

The man working at the store off Lexington and University was so helpful. (I think it was Chance)…read moreWe went on to get another phone and he was very knowledgeable and patient!