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    T-Mobile Experience Store

    2.8 (6 reviews)
    Open 10:00 am - 8:00 pm

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    11 months ago

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    9 months ago

    Worst place ever they couldn't even pass my mom's card and declined over and over horrible service.

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    2 years ago

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    8 years ago

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    4 years ago

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    9 years ago

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    People searched for Mobile Phones 329 times last month within 15 miles of this business.

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    Verizon

    Verizon

    1.0
    (4 reviews)
    0.2 mi

    I had Verizon for years had a issue with my lines came in the guy was very rude didn't seem…read moreinterested in helping me this was first time having a interaction with someone so rude and not wanting to help me it was crazy so if you come in don't go to the bald guy he was so rude!! I'm very disappointed

    Went in on March 31, 2023 to switch providers. Brought my own phone and was told about a promo…read more Never told about the $50 activation fee until it was completed, but I let that slide. Activation fees make sense. Signed up for the $78 per month plan with autopay. Otherwise, all went great until I got a bill notification on April 2, 2023 for a billing period of "Start Date - March 30, 2023" for $158.50. Odd - I didn't have Verizon in that time frame. Looked at the bill closer and find a $48 charge for a second line I didn't approve, as well as phone insurance I didn't even know about, much less agree to add. Called billing and was told the guy didn't even add the promo code for having brought my own phone. Let's break this down: 1. Added a second phone line I didn't need or approve. 2. Didn't tell me about the activation fee prior to setting it all up. That was a fun surprise charge at the end. 3. Added insurance I wasn't told about, much less approve. 4. Didn't add the promo HE told me about. 5. Somehow keyed in that I switched to Verizon prior to March 31st and set up a lovely $158 bill. He committed fraud, he lied and I am willing to bet they do this to everyone who walks in their doors. Just go to a Verizon Wireless store and stay away from the "Authorized Dealers".

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    AT&T Store

    AT&T Store

    2.6
    (16 reviews)
    0.1 mi

    Roland was amazing. Give him a raise! He went beyond to research how he could get an over ride so I…read morecan get the senior plan from Fla as I deserved. It was there but you can to dig in to find it. He saved me so much money Meanwhile this was my second visit as the last guy was worthless and just told me no it can't be done Then I've been online chat and talked to Att as they keep telling me I had to go back to the store to complete the plan implementation Thank you Thank you!!!

    Lack of care to service the customer the right way! Sales guy was just trying to make a sale &…read morefailed to tell me there was a restocking fee if I wanted to return the iPad. He said that after the fact he opened the iPad. Also falsely advised my insurance that I had been paying for on my old iPad would take two weeks to get a new iPad so that's why I bought the new iPad & when I called the customer service agent said the new iPad will be shipped NEXT DAY! The sales guys totally fooled me & the agent said if I go into the store they could refund my restocking fee & the manager at the store said her self customer service always says they can do things that they can't. Mind you I was on the phone with customer service over an hour & they were super nice. Never going to that store again & I've been with AT&t over 4 years! All they care about is sales! Also target has the same iPad for $200 & AT&T charged me $500! Total rip off

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    T-Mobile Experience Store - mobilephones - Updated June 2026

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