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    T-Mobile Experience Store

    2.6 (5 reviews)
    Closed 10:00 am - 8:00 pm

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    Ask the Community - T-Mobile Experience Store

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    People searched for Mobile Phones 101 times last month within 15 miles of this business.

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    Verizon

    Verizon

    2.2(15 reviews)
    0.2 mi
    $$$

    We started the journey with Verizon this morning to combine my wife's account and mine.... After…read morethree different Verizon stores we finally found Adam at this store. He made the process easy and informative. The previous stores made us wait for over an hour and we observed several employees being very rude to different customers! We walked out of both and decided to give this store a final chance before going to a completely new carrier (I have been with Verizon for 20years). Well it was worth the stop because we immediately were helped by Adam and he walked us thru the options and made the transition very positive. It is hard to find someone that still delivers excellent customer service today..,. And Adam is definitely understands how to do this and is a master at it!

    I'd give yall a zero if I could this store if your manger ever talkes to my mama and or daughter…read moresister the way they did me in this store to me to get the fuck out of my store because I talk to Verizon on fried they lied didn't hold there end up I was told make three payments I'm disable I have cancer right now the guy and girl if that what you hire as management to talk to customer I'm not say I'm a saint but doesn't matter what I say I'm customer I don't work for you if I find out any of my fam talk to like that you Verizon of all people would thank you would have class and hire more professional people then you text me say if I act now you will knock 30% off when I have scree. Shot of the conversation say I have no bill and next month is cover then you cut my dame phone off I almost bleed to death and my fam would know where I am this is bs not happy at all think of leave you

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    Verizon
    Verizon
    Verizon

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    TT Wireless - iPad Screen Repair

    TT Wireless

    4.3(16 reviews)
    5.1 mi

    Steve has repaired my mobile phone twice and has done an outstanding job both times. I am very…read morethankful to have him close by.

    Before you decide to do business here, highly evaluate the following. My warranty related question…read morewas met with extreme opposition from the start, with an immediate personal attack. Please note I'm an experienced professional in a client facing role, and I can relate to the fact that some of the inquiries I receive can be unreasonable and challenging. At no point have I ever attacked any client like this. I had great previous experiences, just like others, getting a couple of screens fixed here before (one recently). Normal price and the guy was friendly, not much to it. This morning my screen had a crack on it and was separating from the phone itself. I had recently gotten my screen replaced there, I figured it might be warrantable. That said, I'm no expert, so I went in to show it to the guy. I showed him the damage, and before I could say anything he said "you dropped it, see that is how it broke, so don't even try this". It was a bit offensive, but there's clearly a bit of a language barrier so I brushed it off. Now, I truly did not drop the phone like he insisted, but of course that doesn't mean it didn't fall, or many other possibilities. I wasn't trying to trick him. I said something to the effect of "Maybe it fell and I just didn't see it, I was asking because it seemed like..." He interrupted me to show that given the way the glass cracked it had to be a fall/drop, maybe a key (at least I thought he said that). Despite his foul disposition, I was at the point where I was in agreement that it probably wasn't a warranty fix. I started to ask if he thought it could have been my keys.... Then he interrupted me again, mid-sentence to tell me that he has people "like me" come in all the time to lie to him, and again not even to try. I asked him if he was calling me a liar. He told me that he was and that he was a very honest person. I want to be clear that I was at no point strictly insisting he warranty it, because I didn't know. I was civil as most would be in this situation. I was just trying to tell him what I thought happened and why I thought it might be warranty. Quite frankly it's not that expensive to just pay him to fix it, and if he had insisted politely, that's exactly what I would have done. At this point I felt a need to explain at least that I wasn't lying to him, as it was certainly offensive and I felt he was simply being ignorant. I tried to explain to him a few times that I might be at fault here but it doesn't mean I'm lying. I was again interrupted each time to be called a liar. By about the third time, I got frustrated and started heading for the door as the discussion continued. Please note the conversation at been at a normal speaking level to this point, with only escalations coming from the employee of TT Wireless. I was making every effort to keep things civil. He was now yelling something to the effect that "It had obviously been dropped" I said something to the effect of "I don't know I'm not a glass expert, I'm not just not lying to you." At that point of frustration, his ignorance had driven me to use some bad language. He told me not to use bad language. Not feeling particularly inclined to take orders from this man, I replied with bad language and walked out. As the door closed behind me I heard him scream "_______ your mother!" I don't suggest TT Wireless. Great service, unless you have a question. I've never seen a store owner behave so defensively.

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    TT Wireless - Cell Phone Repair

    Cell Phone Repair

    TT Wireless - LCD Connector Repair

    LCD Connector Repair

    TT Wireless - Screen Repair, Before and after

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    Screen Repair, Before and after

    T-Mobile Experience Store - mobilephones - Updated June 2026

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