My phone died two days ago. It's a particularly bad time for me to be without a phone. I came to…read morethis Metro store where Scott helped me. He showed me that the phone wasn't dead. I decided to get a new phone anyway. Scott was so patient with me and set up the new phone while giving me tips on efficient use of the device. He is an asset to Metro.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

I went to this place as the university computer repair department was closed over Christmas break…read more2018 and needed help uploading a new operating system. They failed to have my laptop done by 2 dates, didn't upload the data they took off - AND LOST 2 Screws that hold the laptop back together and SUPER GLUED it shut - there is no way I can ever get anyone except the manufacturer to fix any future computer problems. Mother Teresa said to "be kind" - just drive on by this place.

I was helped by josiah I believe he's a supervisor and I couldn't be happier with the service. He…read moregave me despite the story being and it's Construction phase. He was patient, funny and informative professional. His team worked well together. I couldn't be happier with my experience at Best Buy in greenville.

Beware of the AT&T rep William inside BEST BUY ON WOODRUFF RD! He will do & tell you almost…read moreanything to get the sale done. But beware once he closes the sale he's going to pretend not to know anything or the policy if you're not satisfied with your purchase or service. He wiped out all the information from last 5 days while my service with AT&T. He lied like they couldn't do a return inside the store & I would have to MAIL IT IN when I made in purpose inside store with 14 days customer satisfaction guarantee. I returned phone only to call to check why my refund wasn't returned back to my card AT& T phone rep explained it should have been refunded once the phone was refunded but to my surprise the phone still shown as active line therefore refund wouldn't been issued. My port back to my original carrier was successful completely done before I left the store 1:11pm and @ 8:40pm with rep still phone I went back store spoke with Sam very understanding & helpful tried to do all he could to complete it & speaking with rep. If you're thinking of switching to AT&T or buying any products I STRONGLY SUGGEST NOT TO! Go to the vendor of the item you are wanting to buy or directly to the Corporate store right up the road from Best Buy on Woodruff Road in Greenville, South Carolina as both the sales guys Cody and John are absolutely great at sales and will do their best to get you what you need. Do not go to Best Buy for anything I add ANYTHING! This is really sad because I was willing to stick with AT&T until the actions of the representative from the traveling rep William so beware of William when you go into any Best Buy or AT&T stores if you have to deal with him be cautious make sure you know what you want and get your receipts on down to record in the conversation you have with him because he will lie and say he said one thing or he thought another knowing that it's all a lie. None of this was worth my time or effort as I do Uber and I was unable to do Uber for five days, because of his deceptive sales tactics & lies. Was not worth it at all. I will give him William a -10 if I could.

Avoid these people, go read the comments on BBB.org about their style. I spent 5 hours getting my…read morephone back after they botched the data transfer, they tried to keep my phone. The CS via phone was full of lies and misdirection. After the 4th rep they finally got it. I left with my phone. Wasted a whole day one their bee s. Dishonorable conduct from several staff. Seek honorable service.

Above and beyond. I needed some help restoring my old iPhone to its factory settings. So, I stopped…read moreby the Mauldin VERIZON store, even though I am NOT a VERIZON customer. JEFF was right there to help me with his expertise. He got the job done quickly and had some good advice to share about what to do next. Looking around the little store, I noticed that all the staff was happy and friendly. You don't find that much anymore these days in big chains. If I ever switch cell phone providers, VERIZON would be on my list of possibilities because this store has great customer service.

Yes I am trying to be the owner of that and I'm trying to work at bath & body works T-Mobile in the…read moremall too so I can get the show on the road

I went to Conagree Rd and they acted like they could not help me! I went to Haywood Mall and they…read morehelp me in minutes Amethyst was great she made a couple calls, asked questions and assist me I was in and out! I will be back

Today we had an excellent experience at the Apple Store In Haywood Mall. We met a wonderful young…read moregentleman who showed me the best iPad for what I needed to do, actually less expensive than the one I thought I needed. We were able to walk in, buy it and have the data transferred all within just a few hours. I'm so glad the nasty guy doesn't seem to be in the storm any longer.

Busy and crowded as we visited in mid-November and the Black Friday sales are starting. Lots of…read morepeople in the shopping mall and so there were lots of people in the Apple Store today. Lots of devices on display and while I won't carry fruit (it's a long story), my wife loves her iPhone. We stopped in to touch and hold a new model just to see what she thinks. After a few minutes of poking around, we're sticking with her current one. Still, pleasant shopping. [Review 2210 of 2024 - 1182 in South Carolina - 23228 overall]

Was in last week to explore my upgrade options and worked with Axel. He informed me of all the…read morecurrent specials and told me about the 55+ program. My choices were not available in-store, but Axel set-up next day shipping to my home. Thank you to Axel, and manager, Cody, for all your help during my visit! Yesterday, I went back in to purchase accessories, since I had received my devices and transferred all my data. Justin was very helpful. Even manager, Yolanda, stepped in to assist when we couldn't locate the red light screen protector I wanted that showed to be in stock. Very thankful to Yolanda, who searched the front and back of the store until she located it. Can't say enough about the 5 star service I received during both visits. Have been an AT&T customer for many years and plan to stay one!

Unfortunately most employees I interacted with at this store are just rude. I've worked in customer…read moreservice before and I know it's not an easy job, but the way you speak and inform your customers should be priority. They were somewhat informative but just talked to me and my partner like we were stupid any time we asked a question. I'm so glad we are moving carriers and we don't have to experience a place where need of assistance is met with rude behavior.