I am a new customer and I wish to commend the Spectrum employee who helped me select a phone,…read moretransfer from another carrier, and set up the phone. Von Goodwin is calm, knowledgeable, and skilled in mobile services and customer support. I enjoyed working with her and am learning my new device and IOS. I recommend Von at Spectrum on Woodruff Road in Greenville, South Carolina.

worst customer service ever, at least 4 employees standing around having a great time while 8…read morecustomers wait to be helped. only have 3 lines open and there are 3 others just standing there watching. avoid coming here.

I was a customer 10 years originally we left because another provider had faster service but then I…read moreremembered how horrible any interaction is with them. We were charged a full billing cycle plus a fee (no one could explain what that was) for one day of service. I asked to speak to the supervisor thinking they would make the adjustment since this is clearly a billing error. Not only did the representatives tell me the supervisor wouldn't do anything, the supervisor didn't do anything. In comparison the Internet provider we now have refunds a day of service if your Internet happens to go out for a day. It doesn't charge you for a month for one day of service. Great job Charter, no wonder everybody is leaving.

They are horribly slow... 18 people waiting, two associates attending and the person at the door…read moreinviting people to leave and try another time.. they assume people have nothing to do in their day.., this was just for a pick up of a router after having joined as new customer this provider last night . I'm wasting the entire morning just for a pick up which should be an easy, smooth and fast task. The person at the door was even dire to tell me to pay for the delivery and wait home for the router... this is worst I could ever expect. What a gem of customer service and this is just the beginning

Hi! My mom and I went into the new location for this store and were immediately greeted with a…read moresmile and a "How can I help you?" The new store was very clean, put together and the employees were very helpful. I needed to get my phone upgraded as mine was very old and had questions about the new phone, the prices and just questions in general as one does when upgrading a phone. Judge was our helper in the store that day and we highly recommend asking for him when you stop into this store. He was not pushy and we could tell he was simply looking out for the best for us. He helped us upgrade our line to save money monthly, he was knowledgeable on every question we asked and even walked us through setting up auto-pay on a billing cycle that we wanted that we didn't know was an option. Let's just say it was a great experience and if you are looking for a Verizon store on Woodruff or in Greenville, we recommend this location and asking for Judge to help you. He will walk you through colors, find the best deal for you and be honest, something everyone needs. We will definitely be coming back to this store when needed.

As soon we walked in we were greeted with an attitude, when I asked for an upgrade to a new phone…read morehe cut us off by saying to what type of phone with a sarcastic attitude. And once I said to a newer iphone like the 17 again cut off with an attitude saying that they have to be order. Then I asked if it's just this store they don't have it or all the store and he said "I don't know, you will have to go look for it and go online and look for it yourself" again just being rude and with a attitude. This store has yet to become better for the past 3 years.

as I was trying to leave a lost service tech parked on my property asking me for directions, later…read morewhen I got home I found out his truck left giant deep ruts, as it had rained a lot the night before. I called and filed a claim, was told I would hear back in 10 days, no one called, of course, so I filed a complaint with BBB and found out AT&T doesn't care that they damage your property, they will not fix it and basically call you a liar. The so called executive office that called me even said they do not fix tire ruts in yards......like idiot your lost employee parked in my yard , damaged it and I wasn't even the one that was getting the service and now you won't fix it. Seriously it would take some dirt and maybe a half hour to fix! Like are you even kidding me. This place is a joke. Can't even make it right. HORRIBLE COMPANY!

AT&T has like most large companies gone the way of robo response to solve problems. It generally…read moreleaves more than a lot to be desired. A one hour wait is not uncommon, an a call back from an unknown number that you won't recognize in an age when you don't answer calls from unknown numbers. Beyond dumb. Most devices are fine for 5g connections but occasionally not. Normally you have the option for a 2.4 g connection apparently AT&T decided to merge them making this impossible unless they intervene. Which means days attempting to contact them and no response. Has to be a better solution. Like a human/ humane one.

Avoid these people, go read the comments on BBB.org about their style. I spent 5 hours getting my…read morephone back after they botched the data transfer, they tried to keep my phone. The CS via phone was full of lies and misdirection. After the 4th rep they finally got it. I left with my phone. Wasted a whole day one their bee s. Dishonorable conduct from several staff. Seek honorable service.

Above and beyond. I needed some help restoring my old iPhone to its factory settings. So, I stopped…read moreby the Mauldin VERIZON store, even though I am NOT a VERIZON customer. JEFF was right there to help me with his expertise. He got the job done quickly and had some good advice to share about what to do next. Looking around the little store, I noticed that all the staff was happy and friendly. You don't find that much anymore these days in big chains. If I ever switch cell phone providers, VERIZON would be on my list of possibilities because this store has great customer service.

Do not go to these people. They will tell you anything to get you to sign up. They will withhold…read moreinfo from you. I signed up and left their store thinking I was going to save lots of money. The bills started coming in and I found out what I was not told. I was worse off after my wize guyz visit than I was before I went in.

From the owner: We are the Wize Guyz we save people money on TV, Internet, Home Phone, Security and so much more…read more We are the top retailer for companies such as Directv, Charter, AT&T and AT&T U-verse, EXCEDE (formerly WildBlue) and even Honeywell. By being an authorized dealer for all the major TV providers, Wize Guyz can provide an unbiased opinion on which provider is best for you. Let a Wize Guyz bill consultant help you choose the best package at the best price today.