The people are great, always very helpful. They have a very good selection of accessories for your…read morecell phone ,sadly like most Internet companies the service is sporadic,, sometimes very good,,, sometimes not! but overall very good for the area.

wow! Nick is amazing, I came in so worried that my current AT&T phone number/iPhones have been…read morecompromised... I was concerned that I was going to have to pay a lot of money for a new phone with a new number so I could start over, but he definitely went above and beyond to not only saving money but give me a better phone for a great price and I walked out of the store in less time than I had anticipated with a brand, new phone case and screen protector and even a battery pack to go with it new phone number. He even helped me set up my new Apple ID so when I left the store not only did I feel like my needs were met but I felt like somebody actually cared and genuinely took care of my concerns. Nothing can put a price tag on that kind of peace of mind. He did an excellent job explaining things to me, and didn't confuse me with any jargon or unnecessary information. He knew what I needed, was focused and, even after a full shift and training a new associate, stayed after closing to ensure I understood everything. I didn't feel like an imposition; he reassured me every step of the way. Excellent customer service, I will not go to any other AT&T store!!! Nick is a lead, but he deserves a promotion, and/or a raise for sure. I am truly grateful and beyond impressed with how professional and proficient he was with my time and my money. Thank you AT&T for hiring such a competent and compassionate employee- Sincerely, A Forever Fan!

The,Sales Rep, Lemoyne E at the store on 2510 N 12TH ST UNIT D, an AT&T AUTHORIZED RETAILER, in…read moreGRAND JUNCTION, CO 8150, OM Register: 5 was totally unempathetic, rude and seemed very upset that I was not a 'happy' customer when I walked in the door. He commented on my attitude shortly after my husband and I sat down. He asked my name and phone #, then proceeded to tell me that there were no deals attached to my account. I told him he was wrong, that I had just done a trade in deal at a different store and had our new phones sent to us. We were directed to drop our trade-ins at any AT&T store. He was very upset that I told him his business. Berated me for questioning his preformance and ability and then proceeded to speak over me to my husband and call me 'her' instead of using my name, which he knew from asking me and looking at my account. He then called me 'her' 3 additional times. He was dismissive, threatening and clearly preturbed that I wasn't giddy with excitement at his 'customer service'. Here's the thing. He doesn't know me or my situation. I admit I wasn't jovial, but my mood isn't any of his business. His job is to provide me with amazing customer service and not judge my attitude. I have been with AT&T since 1998 and I have never considered leaving AT&T until today. I have been into to stores close to a hundred times, (I have 5 phones lines on my account) and this is the first time I have had to deal with a rude associate. I will obiviously never go to this particular store again. Be warned...if you arn't smiling... the rude, chauvinistic, mean, salesperson, Leo will not enhance your ATT experience...he will make you want to go to T-MOBILE!

Excellent service! Quick, friendly, no wait, and great!…read more My car battery had blue corrosion on the top near the + side. They cleaned it off, checked my battery and confirmed it was in good shape, then added a red sealant to reduce the chance of corrosion again! And best of all- they did all this for free! 10/10! Next time I need a battery this will be the place I go! Blue photo is from before the corrosion was removed. Red photo is from after the sealant was added.

I recently called Batteries Plus for a replacement of a six year old battery that wasn't starting…read more Was hoping to wait another week for Sam's club $20. discount on a Duracell. I asked if they had any promotions and the nice gentleman said 10% off a close comparison. A day later I arrived and spoke with two employees and the quote I previously got was now not the case! Lesson: take names down.

I went into cricket on August 4th 2021. Luke the manager and his assistant manager Evan absolutely…read moreamazing. They were relatively busy. However that didn't matter, they still went out of their way to resolve my issues. They we're on the phone with customer service for almost 3 hours. They never made me feel like an inconvenience, or that they needed to put me aside to help other customers!!! I highly recommend this store. These two men are what real customer service is about. Thank you Luke & Evan for all your help... Misty

great coverage, great customer service. Ive been with cricket wireless for about a year. I have had…read morecoverage traveling across the USA and they say it even works in Mexico, sounds like it's time for vacation!

How hard would it be to warn prospective patients of dilation PRIOR to showing up? Receptionist…read morerudely thru back AAA card (accidentally stuck to back of License to drive.) Could have easily taken UBER if only had know. Also, asked to fill out plethora of questions in advance. Dates & all surgeries? At 70, there are a few & they refused to send forms in advance. Last eye exam 10/11/11. Guess it will be a few more years. Horrible treatment.

Fraud!! Illegal billing practices going on here. Check all of your past explanation of benefits…read morefrom your insurance company and if it says patient responsibility zero and you were billed by this excuse of a business contact your insurance company, contact your attorney.

they would not give me a return to me label as it was against the store policy. They are worried…read moresomeone would send a bomb back and they would be liable. what a crock of stuff. I was visibly frustrated by this and they refused to even have my business and refused to send my package. They said I was rude. I went to the UPS store on 12th street and they were very accommodating and helpful. They printed an return label and it would be delivered to the store and they would call me when it arrived. NO problem. The rimrock store is not very helpful.

Jenny was super helpful in getting my boxes labeled and shipped. I appreciate her!…read moreWill be back soon!

Thank you Sherry, for helping me to find the right IMAC to buy and getting it set up after my…read moregeriatric laptop decided to retire. Superior service!

Jesse is a rock star! Always friendly and helpful!! The owners are lucky to have her!read more

I took my Amazon returns here, and the young man at the counter was super helpful and quick…read moreHe made my extra errand quick and easy. I love it when a dreaded errand goes smoothly and fast.