I've used this service several times now. Most of the staff has been quite helpful and patiently…read moreanswered all of my questions. They have met or beat each time line they gave me for the completion of each repair.

Professional and timely! Easy to walk around while they did the repair, and the inside seating was…read moregood.

Karina was so great amazing customers service and she was very sweet and nice tread us with care…read moreand company and was very respectful towards us she was the best

Everyone, especially elderly folks, BEWARE! The manager, K gained my trust only to rip me off…read more Over a couple of days, I had worked with K to decide on a new phone to replace my 2015 model; during which time, he had gained my trust with his kindness. The day I went to purchase a phone, I was very patient while he helped the other clerk with customers several times; I was there for over an hr. For the phone I was purchasing he said he didn't make anything on the phone, so I felt for all of his help I would purchase the accessories because he said that's all he made a commission on. While K picked out the screen protector and was putting it on the phone, I picked out a case. There were no display prices or on the accessories. Twice I asked him how much for just the case, both times he said he didn't know because it was bundled, but stated he gave me a discount. I was not able to see the receipt until I paid. I wasn't even able to use the credit card machine myself; and, he had me sign upside down! When I saw I was charged $26.75 for the case and $26.75 for the screen protector, I tried to return them, but was told I could not; even though the receipt states I could within 14 days. He also kept all pkging. When I asked, he refused to call Metro CS, but called the cops on me. I have spoken to CS, which agrees I had been taken advantage of and those were unreasonable prices, Metro is investigating the price gouging. Go to Google Review to see receipt.

Mr. Phone Pro is hands down the best place in town for phone repairs. Not only are their prices the…read morebest around, but their service is incredibly fast. We dropped our phones off at 8:00 a.m., and just two hours later they were completely repaired. One phone needed both the front and back replaced, and the other needed the back replaced, both were completely shattered. They fixed everything perfectly, and the total cost was about half of what other places quoted us. Now let's talk about the staff. They are incredibly positive, friendly, and professional. Everyone there was knowledgeable about the products in the store and happy to answer questions. Their attitude and customer service were so impressive that we actually canceled our phone upgrades with Spectrum and decided we'll be going back to Mr. Phone Pro to purchase our new phones instead. If you need a repair or are thinking about a new phone, start here first. Great prices, fast service, and amazing people. Support small businesses, you won't regret it!

Ok they got me to remove this review I gave them the benefit of the doubt and gave them a chance to…read morerectify the issue we had but...Anyways...I purchased a phone online with my affirm account June 3rd on their website it says 2 day delivery that's why I bought from them, well I got the email that night I got an email confirming my purchase then nothing until the 5th no tracking number or anything so I contact them they told me affirm takes a day to post but he assured me it had posted and he was sending my phone out well I messaged them around the 8th because I had still had no tracking number he had said it shipped he was waiting on the tracking number I ship also when you ship through the UPS store it's instant you print it and they pick it up I told him if it isn't shipped I may have to cancel I was going to look at new phones the next day and on this shippment he said they were so sorry they were including a phone case and screen protector I said ok but it's shipped right I was assured it was so the 10th no tracking number he said he should be getting it he sends me a tracking number because he told UPS he had a package to pick up well he cancels the shipment before UPS could pic it up again I don't think they even had the phone so we went back and forth more lies fast forward to the 18I get my phone they shipped a glass front and back phone in a bubble wrap bag 1000 miles without insurance I open it screen is broken it's not for the network i'm on the S Pen pointer doesn't work the speaker to hear calls doesn't work so they say we'll refund you, I told them it's not that easy I spent 2 weeks being lied too had no phone and I'm not letting them get away with that I want what I paid for with the case and the screen protector promised I really think they were waiting to find one they could buy off the streets I think I deserve what I'm asking for I have all emails and and pics of everything I stated Thank you...Ok that was sent to the BBB, yesterday they contacted me and wanted my review off yelp really bad for some reason so he calls me and says hey I can't just give you this other phone for $100 not sure how me did it but he got me to run my credit again which I can post that pic also but I told them I'll just pick a phone off the site give me a break on the price he said fine pick a phone so I pick the fold it says it's in stock so I tell him and I get oh I won't be able to get that phone until later this week so I know for sure now why it took my first phone 2 weeks to get delivered when they said 2 days but I really think now a all glass phone was sent in a bag because they were upset with me these guys shouldn't be able to conduct business somehow I was dumb enough to give them a chance when I should have known they couldn't send the first phone why would you trust them on a second not sure why they were so worried about yelp they didn't care about the BBB or florida attorney general but actually they're committing fraud because they're advertising something they claim they have it stock knowing they don't even have the product but buyer beware these guys will lie and lie and lie oh yeah and this store thats about as big as my bathroom sells 300 phones a day so the owner abdel told me and he also told me that the mistake with my phone was his warehouse made the shipping error but they ship through the UPS store, warehouse? you mean a shed behind the building? some of the stuff they say is just outlandish and then I got them call my personal phone to resolve this a make it even worse if you're online and want to buy from them you better think twice because 2 day shipping was 2 weeks and a verizon phone turned into a broken ATT phone I wish they had 0 stars and if anyone needs evidence of their lying for a pending case you have against them I have many emails and and voice recordings if you need them

They worked on our phone fast was definitely more affordable then any other place I went to and or…read morecalled for prices it's been four days now and no issues with my phone or screen whatsoever and they threw in a new case for me such helpful nice employees

Guys don't get anything fixed here my iPad screen wasn't working so I got the battery fixed and it…read moretook like a whole month just to change the battery work. The only worker there was super mean and I've seen other reviews that he has lied before so when I went to pick up my iPad, I saw that the screen was filled with heat damage and water damage with little specs on the screen in the screen wasn't even glued in all the way, so it's lifting up a little in my front camera now is all scratched up and dirty so I can't clean it and when me and my dad told him that he just got super mad and told us that that since it didn't turn on, it was our fault that he had nothing to do with it. The worst service ever guys never get anything fixed or regret it and for all that $260 and my screen is all broken which it wasn't before!!!

The store had 3 employees and one customer after I waited 10 minutes to talk to one of them and he…read moredid not talk to me asking to wait. The other 2 employees where there and did not talk do me as well. Will not return to any AT& store. All I needed was the price for a internet for a business nearby.

I never change my network since 2012, I was always using AT&T and probably never use any other…read morenetwork. Very reliable and very fast service.

I can't say how awesome the staff is here! My elderly mother had estate documents that needed to be…read morenotarized and then signed by two witnesses. It was a Saturday and one of our banks only had one witness available while our other bank doesn't permit their employees to notarize wills or estates. One of the banks recommended the UPS store so we gave them a try. Twenty minutes later and we were out the door with all six documents properly serviced. Such a great experience! Thank you so very much! You've definitely earned a repeat customer.

Love this new location. It is behind the Tastee Treat. Extremely friendly customer service. They…read moregave me a dolly for my heavy boxes, and helped me bring them inside. It's clean, very efficient and a great location. They offer all the regular services of a UPS Store.

Unlike some other area ups stores who act like their doing you a favor , these folks are very…read morehelpful and very friendly Thnx for your help

I never write reviews but the staff at this UPS location were so helpful and nice, I just had to!…read moreThis is a newer location that offers a variety of services for shipping. They also offer Amazon and Spectrum returns. Not that other UPS locations don't offer the same services, but this location has always gone above and beyond when I've been in there.

This place is awesome. Dude running the store was cool af. I came in intending to buy a replacement…read morephone because I thought mine was beyond repair, but he was like "We can fix the screen for $65." Handed it to him, got my phone fixed, a new screen protector and a case in under 10 minutes for less than $100. 10/10 service. Saved me a ton of money and got me in and out in no time. Will always take my phone here for repairs from now on.

This place is a bit older and more of a casual store , not super polished service but they fixed my…read moreiPhone LED light for only 90$ . They were super nice and helpful and had a lot of old used phones starting at 200$ which is pretty cheap for an iPhone if you ask me