Would not accept returns. I bought a few items from them the other day and they were defective. So…read moreI came back in later that evening and they did not even try to assist.

Me and my husband called ahead of time today to ask if they had the iPhone 15 in stock, the man…read morethat answered, Michael said they only have 1 pro in black the rest are back ordered. So we drove from Kissimmee to St Cloud to this store waited as there were a few people ahead of us, no big deal. It's our turn we sit down and he goes over the phone options, looks at our account we need to pay off the phone we currently have $403 to upgrade I ASKED HIM since he's looking at my account if after paying it off will we need to pay anymore or any money down on the new phone HE SAID NO only the activation tax and any accessories. Ok, great, we pay the money. He then starts going over trade in value and if we want to trade the phone in, he says it's worth $880 it will show up after 3 statements blah blah blah. We decided to keep the phone because it doesn't make that much of a difference on the bill to us monthly. So we are finishing it and he said you only get $1000 per line for devices so you will owe $109 additional too my husband takes out the money he says oops now it's saying $114 ok so he pulls out another $5. Then he, Michael says his computer logged out he has to log back in he pulls out account back up and says now it says they need $950 down for the phone. I explained to him if I only get $1000 per line since that phone is payed off it should free up an additional $1000 correct and that if it was the case it would of showed that beforehand not AFTER we paid the phone off. I said you told us since you were looking there was nothing additional only the $403. I said I'd like my $403 back since we aren't going to give $1500 for a $1100 phone PLUS trade in a phone so a total of $2200 in cash and phones for a $1100 phone!!!! A JOKE. He told me that I can't get that back, so I asked him to call Verizon and he said Verizon won't do anything for me either. He was the BIGGEST SCAM ARTIST I have ever met. How do you work at Verizon and you are able to see my account and know about upgrades but can see any of this? So I walked out and called Verizon on my way home where they were able to see that I do have an upgrade and are overnighting the phone to me. I have never felt so scammed in my life. Michael should be ashamed of himself. He was so careful to hold a black light to my license for 5 minutes making sure it was a real ID and flipping through a booklet to make sure my license was real and then asking us to pay half of the $109 on a card in case any of this comes back as fraud the whole time he was defrauding us!!! Needless to say he was reported to Verizon, and whether or not they actually do anything about him I'll do what I can.

Such wonderful customer service! I was greeted and approached instantly. They answered my questions…read moreand went above and beyond for what I needed. I believe the man's name was Jonathan who helped me. Such outstanding service. I would not recommend the store on Cypress Gardens Blvd. T

My friend and I went in, expecting to cancel his account but found that there was a better deal…read moreavailable so he stayed with AT&T. Store manager Andrew Montgomery spent almost an hour with us and was the best. (BTW we're a couple of cranky, old guys.) Great service. Ask for Andrew.

This is our go to Best Buy and appreciate it's location and employees. I have total tech (worth the…read more$ to me) and had an issue with an older work computer (not actually purchased from BB) yet they assisted me. I did try online Geek Squad who did a total scan but did not resolve the issue. I made in person appointment and met Jacob who listened to my concerns, took meticulous notes and got to work backing everything up, just in case. Later in day, Chris stepped in and called me to be sure that I was aware they needed to factory reset but assured me the backup files would be restored. 48 hours later, I met again with Jacob who I feel went above and beyond timewise to get everything back on my laptop. Even had to deal with a 3rd party vendor chatting and eventually releasing a download. I so appreciated Chris and Jacob for their time and expertise. Thank you!

So I went into the store with a very strange problem. My youngest had purchased (with his own…read moremoney) a digital card game for the Xbox S series on Sunday at a different location, but it rang up for PC/Windows. Not Xbox. Knowing that digital games are non refundable, I fully expected to have to pay out of pocket and buy the game twice. The staff was amazing. It took a good hour at the register, at one point having 4 people trying to help. Alex and team tried many different options, even issuing a new code for the game. It still didn't work, so they exchanged the card that wouldn't work for an xbox gift card. Even though I ended up paying the difference for the gift card ($10.01, truly not bank breaking) the fact that the employees all worked together to help make the situation right for my kid. There is a reason we keep going back to Best Buy. Employees like this group, at 11:30-12:30 on Tuesday 5-2-23, are a big reason why. Thank you

I like this GameStop. Every single time I've shopped here, the staff has been helpful and friendly…read more It helps that we have something in common as far as our love for video games, but not everyone in retail is friendly. The store is well organized, though GameStop are usually small locations. There are usually great sales going on with the used games. It can be dangerous sometimes because you can easily drop a lot of money at once just because of those great deals!

Highly recommend this specific gamestop! When in to purchase some games and was greeted by a very…read morepolite and helpful lady. She was very professional and got me in an out very quickly.

One thing I wish New York had is AMSCOT!…read more It's truly a one stop shop for many everyday financial and business needs. Whether you need to cash a check, send or receive money, pay your bills, purchase free money orders, get a cash advance or installment loan (where available), use a prepaid debit card, send a fax, make copies, buy postage stamps, use an ATM, or have documents notarized, AMSCOT makes it convenient to take care of everything in one place. What I appreciate most is their notary service. It can sometimes be surprisingly difficult to find a notary when you need one, but I've never had that problem at AMSCOT. You can walk in without an appointment, and the staff is always friendly, professional, and efficient. It's one of those businesses that makes running errands quick and stress free. If you're in Florida and need reliable financial services or a notary, AMSCOT is definitely worth checking out.

On 5/19/25 The staff wasn't very friendly during my visit,…read morebut I was able to get what I needed done, which is what really matters. However, I believe customer service should play an important role, especially when services are being requested or questions are asked. A smile or a bit of kindness would go a long way in making the experience more pleasant. UPDATE: 5/20/25 5 stars I had to return today for services and today's crew.... Applause to them. This team hit all the customer service marks. It surely was a completely different experience. It was an absolute pleasure. Kudos to Cassandra and the entire team.

They worked on our phone fast was definitely more affordable then any other place I went to and or…read morecalled for prices it's been four days now and no issues with my phone or screen whatsoever and they threw in a new case for me such helpful nice employees

Guys don't get anything fixed here my iPad screen wasn't working so I got the battery fixed and it…read moretook like a whole month just to change the battery work. The only worker there was super mean and I've seen other reviews that he has lied before so when I went to pick up my iPad, I saw that the screen was filled with heat damage and water damage with little specs on the screen in the screen wasn't even glued in all the way, so it's lifting up a little in my front camera now is all scratched up and dirty so I can't clean it and when me and my dad told him that he just got super mad and told us that that since it didn't turn on, it was our fault that he had nothing to do with it. The worst service ever guys never get anything fixed or regret it and for all that $260 and my screen is all broken which it wasn't before!!!

I've used this service several times now. Most of the staff has been quite helpful and patiently…read moreanswered all of my questions. They have met or beat each time line they gave me for the completion of each repair.

Professional and timely! Easy to walk around while they did the repair, and the inside seating was…read moregood.

I've been doing business with Nick for many years now, and every single experience has been…read moreoutstanding. He's always honest, professional, and incredibly easy to work with. Whether buying or selling, the process is smooth, transparent, and fair -- every time. Highly recommended. -- Manny

Nick is an awesome dude. I have been buying and selling Gold/silver for about 10 years now. I…read morewould drive 2 hours to buy and sell my Gold/Silver. Like most that start out, I just keep going to the same place. Nick was fair, honest and knowledgeable. If you have a few minutes like me he enjoys a good conversation. While trying to find a local coin dealer I ran into not 1 but 2 that tried to take advantage, offering me 75% even 65% of market value. Nick can be trusted that is why he is still in business. Coins and collectables is not a newbie sport, you must do your own homework, just like stocks and crypto. My only regret is that I can only give him 5 STARS not 10.