The store had 3 employees and one customer after I waited 10 minutes to talk to one of them and he…read moredid not talk to me asking to wait. The other 2 employees where there and did not talk do me as well. Will not return to any AT& store. All I needed was the price for a internet for a business nearby.

I never change my network since 2012, I was always using AT&T and probably never use any other…read morenetwork. Very reliable and very fast service.

I recently visited this location and received amazing customer service that's worth reviewing and…read moresharing. Jay Santiago and another gentleman were incredibly helpful and polite. I received a new phone through an insurance claim after cracking the back side of my old one. After transferring all my data and setting it up I lost all service to my phone. So not even being able to call customer support I had no choice but to visit Verizon for help. These guys figured out the issue (SIM card was bad) and had me back in service in no time. I then asked for a recommendation for a better case and asked for a screen protector. They pointed me in the right direction. Then went above and beyond by offering to put my screen protector on (last time I did it there was a big bubble). Thank you Jay and trainee for all your help!

This place is the best. Service is phenomenal. Whatever you need Felix will try his best to make it…read morehappen.

Would not accept returns. I bought a few items from them the other day and they were defective. So…read moreI came back in later that evening and they did not even try to assist.

Me and my husband called ahead of time today to ask if they had the iPhone 15 in stock, the man…read morethat answered, Michael said they only have 1 pro in black the rest are back ordered. So we drove from Kissimmee to St Cloud to this store waited as there were a few people ahead of us, no big deal. It's our turn we sit down and he goes over the phone options, looks at our account we need to pay off the phone we currently have $403 to upgrade I ASKED HIM since he's looking at my account if after paying it off will we need to pay anymore or any money down on the new phone HE SAID NO only the activation tax and any accessories. Ok, great, we pay the money. He then starts going over trade in value and if we want to trade the phone in, he says it's worth $880 it will show up after 3 statements blah blah blah. We decided to keep the phone because it doesn't make that much of a difference on the bill to us monthly. So we are finishing it and he said you only get $1000 per line for devices so you will owe $109 additional too my husband takes out the money he says oops now it's saying $114 ok so he pulls out another $5. Then he, Michael says his computer logged out he has to log back in he pulls out account back up and says now it says they need $950 down for the phone. I explained to him if I only get $1000 per line since that phone is payed off it should free up an additional $1000 correct and that if it was the case it would of showed that beforehand not AFTER we paid the phone off. I said you told us since you were looking there was nothing additional only the $403. I said I'd like my $403 back since we aren't going to give $1500 for a $1100 phone PLUS trade in a phone so a total of $2200 in cash and phones for a $1100 phone!!!! A JOKE. He told me that I can't get that back, so I asked him to call Verizon and he said Verizon won't do anything for me either. He was the BIGGEST SCAM ARTIST I have ever met. How do you work at Verizon and you are able to see my account and know about upgrades but can see any of this? So I walked out and called Verizon on my way home where they were able to see that I do have an upgrade and are overnighting the phone to me. I have never felt so scammed in my life. Michael should be ashamed of himself. He was so careful to hold a black light to my license for 5 minutes making sure it was a real ID and flipping through a booklet to make sure my license was real and then asking us to pay half of the $109 on a card in case any of this comes back as fraud the whole time he was defrauding us!!! Needless to say he was reported to Verizon, and whether or not they actually do anything about him I'll do what I can.

Great same day service. Highly recommend!! Very thorough and professional! Came through last minute…read moreand saved me from carting my family and witnesses to a notary store. She comes to you!!

Amazing experience. Leanna was extremely knowledgeable, professional, helpful, patient, flexible…read moreand kind. We will use her every opportunity we need her services. Thanks!

The tech guy came to my house within probably three hours and totally fixed my computer. I run two…read moresmall businesses from my home and I have no time to waste so when he said he could come here that same day I was ready to jump for joy! They are the ones I will always call now when I need help with my computers. I think my bill was $123.00, just an fyi.

I've been using Kissimmee Computers for my IT needs for many years. Matthew custom built a computer…read morefor me at a fraction of the cost if I would of purchased it at the store. Plus it didn't have all the garbage the manufacturer preloads their computers with that make them run slow and have issues with later. Whenever I have questions or issues Matthew always responds quickly. I Highly recommend utilizing Kissimmee Computers.

Absolute sweethearts - I would trust them with any of my devices! Their support for the community…read moreduring the hurricane season is very admirable.

These guys are amazing! I only use this store location for any and all of my repairs. They are fast…read morefriendly informative and always ready to help. I've never had an unpleasant experience here. I will come again in the future if I need a phone or repairs to one! Brandon, Jose and Bobby are the best!

I'm not sure what some of these cats are on. And by cats I mean reviewer's. On the holidays for…read moreGameStop if there's 5 employees there, assume 2 are 16 for seasonal and can't work the register and if only one is working on register stop and ask if the other of the 2 registers that they have is working or if someone has an order open on it don't just complain and then rant on Yelp. And as for the ponytail man... He is very outspoken and has a way of ranting about the oddest things. But he's a cool dude as long as your not being a bad customer. If you don't like what he's spouting just let him know nicely and continue on with your day. Remember that most of these workers are understaffed and under paid and some have worked there for so long they try to make conversation about anything to make it a better day. Selection at this location is great. Everything from games to collectables to shirts and card games. I've never had a bad encounter here except when the customers in front of me were being hot headed jerkwads. And value is fine. It's better when you minmax your pro membership, with the 5% discount and any deals and points you can add. Once I got a switch OLED Pokemon edition for $50 after savings and points with it. Not a bad deal when it's usually $329.99. great place to hang on shop, workers are friendly and if you shop there enough you almost feel family like.

They treat customers as thieves as soon as you walk through the door. The guy with the ponytail…read morepurposely dents the Pokémon boxes and tins. If you are a serious collector, I would not go here. He also imposes whatever limits he feels like even when it's not a corporate policy. He has made many comments as if it's his store and not a franchise. The other guy that works there will ignore customers. He picks up the phone or gets on the computer to pretend like he is busy even when there is a line. After hearing ponytail guy go on a rant about wanting to fight a customer who was stealing, I made the decision to never return. He obviously has issues since there were only two of us in the store and we were standing in front of him waiting to buy our items. No one else was in the store so why was he ranting about stealing?

This place is awesome. Dude running the store was cool af. I came in intending to buy a replacement…read morephone because I thought mine was beyond repair, but he was like "We can fix the screen for $65." Handed it to him, got my phone fixed, a new screen protector and a case in under 10 minutes for less than $100. 10/10 service. Saved me a ton of money and got me in and out in no time. Will always take my phone here for repairs from now on.

This place is a bit older and more of a casual store , not super polished service but they fixed my…read moreiPhone LED light for only 90$ . They were super nice and helpful and had a lot of old used phones starting at 200$ which is pretty cheap for an iPhone if you ask me