Went into the store because of the constant changes to my account. Was told the manager was on…read morevacation. So I came back a week later. They then informed me that they couldn't help me and everything looked fine and to call customer service. Typical Att support. Ignore the issue and continue to charge. No ownership of the problem. No change. They didn't even take the time to remove the broken device from my account so I wouldn't be charged.

We went into the store because we had questions about our AT&T plan. Marvin helped us he is…read moremarvelous. He helped us get updated on our Internet and then the second time we went back he helped with our plan which saved us money. How could you not be happier! We love Marvin's help, he helped us so much. We haven't had Help like that from any customer service over the top fantastic once again thanks Marvin your number one in our book. Also = tons and tons of fun. Be well Marvin, your number one in our book once again.

I'm absolutely disgusted by the lack of signal and service I have on my iPhone. I don't pay $100s…read moreof dollars a month for mediocre service. Verizon you're number 1 on my shit list right now as my stress grows and grows as the night goes on and I am without cell service. Especially due to the fact my finals week is approaching and I can not complete any work thanks to this stupid companies cheap towers and pathetic tech. You guys should be removed completely as a service provider. it's embarrassing saying I'm apart of your services because there is such a lacking of them.

Great customer service by Michael Richard's. He helped me with a trade in of a phone and then…read moreassisted me in pairing my phone with my car. He did all this with a calm courteous attitude and a smile on his face. Thank you Michael. When I got my request for a review of my visit. It said my techs name was Christian. So regardless if your name was michael or Christian. You gave great customer service and I thank you

They Just opened manager and staff are pleasant to work with. I am so happy they finally opened one…read moreon this side of town.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Kalamazoo store today.

ABSOLUTELY TERRIBLE.. long story but was billed $168 for service never used for 5 months after…read morecancellation and told everything was taken care of two weeks later they sent me another bill for $54. after speaking with supervisor they wouldn't reduce price one cent. fill totally ripped off.

I canceled my lousy unwatchable spectrum TV streaming service the end of January. Spectrum still…read morewants to charge me for 3 weeks of TV service in February that I already canceled and don't have. Their representatives will lie about everything on the phone but when you call customer service to get an actual adjustment made,forget it you're out of luck. They will not prorate anything.

Staff not customer friendly! Did not try to help locate my coverage! I had to call my daughter out…read moreof town! Said they would not replace the phone! Is a 2014 Had to order battery ! 1week ! Made an appt for me without consulting and I had a funeral that day and time! I do not know how to pre prepare the phone! It will take 2 visits now for installation! I walk with a cane!!

I spoke to a Rhys/Reese about a screen replacement for my MacBook Pro…read more That model requires TrueTone calibration after replacement, which can only be done with Apple's software. uBreakiFix claims to be an Apple repair partner that uses OEM parts, so no problem, right? Nope. He hung up on me after confidently insisting that no such feature has ever existed and that he was going to hang up if I kept "arguing with him" (by asking him to confirm it with a simple, quick web search), and that "anybody can put anything on the web". I would confidently insist, in turn, that insecurity and bluster are no replacement for an actual skill set and that uBreakiFix needs to raise the bar to actual competence when they hire people, or at least make sure they have the ability to do basic research instead of falling back on huffing, puffing, and impotently flailing. The proof is in the pudding, as they say: https://support.apple.com/en-us/102147

Their work and sub quality replacement screens were a major incentive to upgrade my phone…read more The first screen had lower resolution touch sensitivity. Broke on first little drop. The second screen lost any touch sensitivity around the edges in cold weather. Both replacements sucked the battery dry.

This place was great! After a diy replacement battery project on my I6 the screen wouldn't operate…read moreproperly, took it here and they fixed in 5 min and no charge! There was a piece of foam blocking a screen connecter. Highly recommend this place

Didn't take long or a lot of money to make my busted up iPhone screen whole again. Nice personable…read moreguy

From the owner: We specialize in cost efficient Smartphone, and tablet repairs. We can meet you at your…read moreconvenience, at any location in Kalamazoo or our office. We also have a smart phone recycling program, guaranteed to give you the best deal for your device. You can get a rough estimate in pricing on our website. Trade us your old smartphone and reduce the cost of a repair. Whatever your problem is feel free to give us a call, and get a quote. You can check us out at Techrefurbish.com for more information. Iphone 4/4s Prices Front Glass Replacement- $45 Rear Glass Replacement-$15 Iphone 5 Front Glass Replacement- $75 Iphone 5C/5S Front Glass replacement -$75 Iphone 6 Glass Replacement -$90 Iphone 6 Plus Glass Replacement- $110 Iphone 6S Glass Replacement- $140 Iphone 6S Plus Glass Replacement- $160 We can service any other problems you have with your device as well. Feel free to give us a call.