Excellent service from start to finish! The team was professional, fast, and really knew what they…read morewere doing. They explained everything clearly and repaired my phone perfectly. The prices were very reasonable, and the customer service was outstanding. Highly recommend this repair shop--quality work and people you can trust!

Don't go here they are R*CIST and will scam you and intentionally do things to your items to over…read morecharge you won't do the services will lie about it. This place is illegal

Great customer service Maylee was the absolute best! she…read morelistened to better understand what I wanted and what I needed and was able to provide me with a great deal. She is definitely one reason I will continue to use Spectrum.

Spectrum is the worst company in the area , Been with them…read morefor about 20 years , since bright house was serving the area. Lately service was really bad internet always out for hours at the time. When I decided to leave them, they would not stop the service, called multiple times and they either drop the call or hang up, or come up with any other reason. a week later they charged me one more month .. avoid this company at all cost.

If I could give these folks six stars, I would…read more I had serious issues after purchasing a phone / plan from the store at 3323 South Orange Blossom Trail. They added on lots of stuff I didn't ask for and refused to give me a refund. Repeated visits didn't fix anything. Lots of excuses and lies. The folks at the t-mobile 800# were marginally better. But just barely. I was still being overcharged and each kept pointing me at the other for a refund. Enter Stephanie and Katherine (manager) at this location. Fantastic. Even though they didn't make a dime off me, and even though these stores are independent agents (so profits aren't shared), they jumped in to help me. They called the District Manager. Called their support people at T-mobile. In the end, they got me what I was owed, some compensation for all the hassle, and cut my monthly plan cost in half. I can't say enough good things at how helpful they were.

I rarely use this service, but after getting a new phone as a gift for Christmas. I need to make…read moresure the transfer from the old phone , to the new phone was made properly since I didn't want to loose all my pictures, files and contacts. After going to another Metro at Osceola Pkway and being mistreated and getting NO help at all. We decided to visit this one. As soon as we walked in we were greeted and felt welcomed. The young man who approach us was very friendly , helpful and knowledgeable. He transferred my phone and also my husband's ( since he had also got a new phone as a gift for Christmas). We ended up getting a Samsung tablet for free ( with using a previous credit we had in our account). We really appreciate all the help we got, specially from Emmanuel, like I said he was so helpful and has amazing customer service skills. The company has a great access to their team! This is the place to go if you want to be treated with respect, care and attention. We will definitely be back!

Consistently great service ! I purchased a phone here in November and recently had an issue with it…read more( my mistake ) . The manager of the store personally assisted me and was super helpful. I highly recommend this branch . I will return and recommend !

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

I dropped my phone today and the screen completely broke. I paid for Apple care for many years and…read morewhen I went to the Apple Store, it took almost 4 hours and then they still wanted me to pay $30 so glad I canceled that because I came to the store and was helped immediately and 20 minutes later my I Phone screen was fixed for $75 and I got an additional screen protector for $15 excellent and very friendly and super fast service. After Apple repaired my screen a few months ago the screen became insensitive and sticky so u unknowingly changed my way of use. So when I got a new super sensitive screen here I kept messing up thinking the phone was messing up it was me not used to such quality anymore. Even I made this embarrassing mistake the staff was beyond friendly and helpful! highly recommended!!!!!!!

This place is legit! I thought my phone was fubar. My screen was destroyed, it was fixed and as…read moregood as new in an hour! I highly recommend this place. Professional, fast, friendly and quality service!

I rate this place 5 stars the Sean and the other owner are great people and provide amazing…read morecustomer service. They finished helping me with exactly what i asked for very fast.

I paid them $25 to install the battery that I bought from Amazon. But my phone battery is exactly…read morethe same as it was, and now I'm out all that money for "the repair" and the battery!! Never again!!!

I have used Boost for over a year, and I actually don't use my cell that much or even answer it,…read morebut their people may direct you to make changes or such on your phone and then later you find it is inactive! They are less expensive but their service has taken much time for me, and I have made changes back to get my phone active again! I suspect their app, which really funky and the training they get (if any) are the real issue, as 5G tech has become a problem for most companies but there are a number who are even worse!

I went there and they told me my phone needs an upgraded sim card without even checking. They…read moreinstalled my sim card and my 1 year old phone stopped working. Later they told me it wasn't eligible for an upgrade and no longer works. I would need to buy a new phone. I need a new phone because they broke mine. Avoid this place at all cost. Boost will give you the run around with customer service if you can get a hold of a real person online. I've been with boost since 2015, and because of this store, I'm never working with them again.