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    T-Mobile

    1.8 (5 reviews)
    Open 10:00 am - 8:00 pm

    Services - T-Mobile

    Telecommunications

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    Metronet - Here is how they left the junction box cover. . laaaaa. Zzzz.

    Metronet

    (125 reviews)

    started out with great service. however after requesting…read moremaintenance after another ISP crew servicing our neighbor disconnected/damaged our equipment it took a full 24 hours for anyone to be available to assist. The initial phone call just to find that out took over an hour. What if I had to get to work during the next service windows? I would have needed to go 3 or 4 days before getting it fixed. The more time has gone on the worse their response to damage/loss of service has gotten.

    Their internet/streaming is dodgy at best. A strong breeze? Whoops, no internet. Someone sneezes in…read moreAustralia? Oh no, the internet is down. A bird farts in my backyard? You guessed it, the internet goes down. The customer service was always friendly, and I would have recommended them to anyone who doesn't heavily depend on the internet (like I do for my job), but then... I cancelled my service to go back to a dependable provider, a week before my month's service was up. I sent back their equipment, with their label, the very next day. The tracking shows when it was shipped and received. They took $68 out my account anyway the following week. When I called to ask what happened they gave me a song and dance about billing until their equipment is received and processed. Which is bullshit, but I figure it will be a week at most because I still had a week left before they billed me again. They sent me a check 45 days later for $11.45. Excuse me? So Metronet essentially stole from me. I no longer had their services OR their equipment, all verifiable, and they took money out of my account anyway. I'm going to take it up with my bank because I got no where with them on the phone. The woman was nice, the company is trash. It's not even about the money at this point, it's the principle. They took money from me for no service, no equipment. That's stealing.

    T-Mobile - mobilephones - Updated June 2026

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