Ali was of great assistance and knew exactly what he was talking about ! He made me feel at home…read moreand advised me well. I 10/10 recommend going to this T-Mobile

Store is always well kept and staff are kind and friendly. Prices are what you expect from Apple…read more Major drawback is that the shopping center is not ADA friendly; meaning no handicap parking in the center lot. Ramp for wheelchair access is on the far end. Not an Apple Store fault just a detractor for people with mobility issues.

Came in due to phone battery port no longer working .. We were checked in at the door. The ladies…read morewere quick and helpful. There were three check-in people working. Melissa was the manager on duty. She was coordinating flow and checking -in with everyone . Morris, rep at Apple Store, took the phone to the back to be fixed. The port was working once he got it back. He left it on the charger to verify. He was customer friendly and attentive. He wanted to make sure that phone was charging properly before we left. He asked were we in a hurry and all.

I went to 3 different boost mobiles and no one could tell me why my data wasn't working for this…read morepast month MJ helped me nip the problem immediately! If every boost mobile store had an MJ they'd be set. He needs to be promoted asap!He's an asset to this company !

So I went into the Boost Store for mandatory update to my phone, on the outside everything appeared…read morefine, however upon walking into the store was alarmed by a loud and frankly a little scary argument between a person behind the counter and what appeared to be to very unsatisfied customers. I'm not sure who was right or wrong, but it was very ugly with profanities being laced from both sides, I know the customer is not always right contrary to popular belief, but at what point do you just try to appease someone just for the sake of not having other customers that aren't involved witness this ugly, ugly scene?, needless to say I got that update and got outta there, I wasn't sticking around for the after that party.

I'm here the week before Christmas to activate a new phone my son purchased himself. There are…read morethree people ahead of us, and ONE employee on the entire store floor. HOW???? ***15 minutes elapse*** An elderly man wants to use cash to pay for his phone in cash. He must pay $10 on a credit or debit card, and doesn't know if his card works anymore, because he doesn't use it. Now he wants to know if they'll take a check. ***10 more minutes elapse*** I'm seriously considering driving across town to East Memphis for a real (not Victra) Verizon. ***door swings***

Associates are friendly and extremely knowledgeable. My transaction was a breeze and my new iPhone…read moreX is awesome. Very satisfied with my experience. Cases are reasonably priced and they have all the new and innovative accessories. Can't remember the ladies name that helped me, but she was super good at her job. I will step in again one day and update my review and mention her name.

Very professional and knowledgeable. Quick turnaround same day service. Highly recommend.read more

Tried to fix my phone myself and screwed it up. Went to Uptech Computer, they just blew me off and…read moretold me my battery was bad....duh. CPR took care of me. Dude knew his stuff.

The services provided were exceptional and thorough. Part of my home was in disarray due to water…read moredamage, but some of my concerns were eased due to the confidence I was able to put into the service from Rainbow. Justin was always showed up when he said he would and he was always courteous. All of my questions were answered and I am confident that I was provided excellent service.

Great service here the people are very nice and will they…read morealways open up another register anytime there are a few people in line. Of course they have great prices. You can get chicken broth here for $1 whereas at the Walgreens next door it's $3. I usually suffer from buyers regret but here I don't have to worry, it's only a buck

Nightmare!! I left my laptop for a minor fix and add memory. It took 3 weeks to do work, 0 phone…read morecalls from them & I had to constantly go to the store for updates. Over 3 weeks later I sat down to get back to work THEY WIPED OUT 10 YEARS of my organization. NOTHING, completely wiped out. I took it immediately back. No phone calls, updates & again, I had to go to store & now a month later, there's nothing they can do to retrieve my data. DO NOT trust this company. This has been an expensive, time consuming nightmare & noone has even cared or tried to help. UPDATE: The reply below is bogus. I called, created a ticket, was told I would receive a call from a case manager within 24-48 hours. I'm on day 3 now with no phone call from the store or this "customer service" reply. I called and creacted ANOTHER ticket. Still waiting on a call. MEANWHILE, the store still has my laptop (1 month now) my $$ (several 100 $$) and they will not return a call either. When I call the store, it goes to a voicemail that has not been setup. The incompetence here goes deep. My laptop has not been resolved, noone is calling me back, and noone is working on the issue. Let's see if I get an automated reply again to call "customer servicie".

I brought my iPad in to be fixed. My experience was delightful. The service and the attitude were…read morephenomenal.