Do not waste your time going into a store, even though it's a corporate office from AT&T because…read morenot even the manager in the store can help if you purchased your phone from another AT&T store that is unauthorized Dealer the corporate store can do anything for you even though they're the same company the same brand. I've been chasing after AT&T for the past three months to get credit credits on the three lines 3 devices that I have and they still give me the runaround. Do not waste your time with AT&T go with another provider there's tons of better providers out there. AT&T gotta do better with their services overall.

Go to another location if you don't want to ruin your day!!!! I'm been waiting for more than an…read morehour here!

this is the worst place to fix your phone they use cheap phone screens not authentic and they…read morecharge you alot. i ended up going to apple because the screen they gave me could not even turn on to touch. i made them remove my screen and put my old one back its been 3 weeks and i have still not gotten my refund this place is a joke. i would not recommend it even to my worst enem.

Okay I would first of like to say I have been a loyal customer of this establishment for 4 years…read moreand have refereed many people here to buy phones/repair phones. Now I am going to take my business elsewhere if the current issue with my phone isn't resolved. My phone had what I believed to be some water damage. I brought it in and the manager said it needed a new motherboard (after running diagnostics), so I said okay lets fix the phone. He told me it would be fixed in a weeks time. So, I decided to purchase a new phone because I couldn't go a week without the phone. Purchased a new phone, went home, boyfriend surprised me with a temporary phone. Went back, returned the phone and paid the stocking fee even though I cleaned the phone out, and told the manager to go ahead and start fixing the phone. Cost $120.00 for repairs and another $100.00 for restocking fees. $220.00 I have already paid (plus the phone being replaced I purchased from them in the spring) A week later I receive a call saying that I need to pay an additional $120.00 because there is damage to the screen and they need to replace the screen and oh yea, they also broke it further so there are more damages that need to be done beyond the screen being fixed. I explained that since they broke the phone that they needed to fix this for free, and although the girl I spoke to agreed with me, the MANAGER didn't. He said that although they broke the phone further, I still need to pay the $120.00 WHAT THE HELL. Why would I PAY for their mistakes? They ran diagnostics prior, told me the problem was one thing, and then broke it further and want ME to pay for their mistakes? When I refused they said I could pick up the phone and receive a full refund or I could pay an additional 20.00 for them to run another diagnostic test?! What? I said how about you keep the $120.00 and just fix my phone. The girl again agreed, talked to the manager, and he wouldn't budge. Now if I go pick up my phone it will be damaged beyond repair BY THE COMPANY and they WONT FIX it?! I am really hoping the owner of the store sees this because this is the worst customer service I have ever experienced and like I said I have been coming here years and telling people to come here and I am seriously about to tell everyone to stop coming here and start going a few blocks down the street to the other cell phone repair shop where they also sell phones too for EVEN LESS.

My WhatsApp app disappeared from my Samsung S23+ 5 days ago and I could not get it to install at…read moreGoogle Play Store. They sent an error message saying it "can't be installed". All of my messages were gone as of July 2,2026, which was devastating because of photos sent from relatives and friends over the years. I researched everything but nothing worked so I finally called Verizon Technical to ask for help. They did diagnostics and whatever and said that they could get my precious messages back. They made an appointment for me with this business for today at 300pm and said that they would take care of the costs. I was greatly relieved from the promises and drove out to this business. I was helped by Nori, who was pleasant and understanding. After listening to me explain what had happened, she gently explained that their business does not work at all with Apps. My mouth fell open. Why did Verizon send me here then? Nori said that I would have to go directly to WhatsApp and get help from them in order to retrieve my messages. She felt so bad for me having to drive all that way and not get results. I couldn't believe what had just happened. She then asked for my phone and somehow magically she was able to reinstall the app but could not figure out how to retrieve my messages or that maybe they were lost. I would have to go to WhatsApp directly. I appreciated Nori for explaining the process and reinstalling the app. I feel she went the extra mile to satisfy me, a future customer. Now that's what I call Good Customer Service! Thank you, Nori. Free parking is available in front of the store. It is located in a strip mall with other businesses.

They have no idea of customer service. Two drives and appointments and they still wouldn't fix my…read morephone under Google warranty

Clean and organized Store . People ready to help you . Friendly and polite Verizon Reps .read more

In attempting to get wifi re-established after their product crashed unexpectedly & for not reason,…read morethey sent me two fault devices in a row & then refused to take one back at the store, saying that it could only be returned to the store via mail so I had to go to ups to mail it to the store. It was such bad customer service that it's almost comical. There is no way that I would ever give them business again.

i was in this store for one hour no one greeted me no one asked me nothing for employees the…read moremanager i guess was with the headsets on listening music another employee on the phone talking with the boyfriend and the other tow finish with theyr customers and hide behind this is the worst customer service i have experienced in my life if they don't want to work on they should quit there is a lot of people that need a job right now .

Davion was great very attentive and made the experience process nothing short of a breeze! Great…read morelocation

It is great to do business with someone honest and fair prices. The fact that he has a mobile…read morerepair makes it even better. Definitely recommend and will use again. NanoTech earned a spot in my phone book.

I'm giving them 5 stars because they are incredibly fast and mobile. Their quick response time and…read moreability to come directly to you make the service extremely convenient and efficient. Highly recommended!

Friendly service and good prices. My go to place for repairs or accessories.read more

The service was horrible I waited 4 hrs for my phone to get fixed than wait another 2 hours to…read morereceive and than took my screen off and broke my front camera and placed white paper over it I don't recommend wasting your time than over chargered me